Communicating with Clinicians

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Communicating withClinicians
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EmergencyCommunication System
The Emergency Communication System (ECS) is an
all-hazards response unit comprised of multiple
teams with resources and structures to provide
emergency information through a variety of
channels to multiple audiences.
www.emergency.cdc.gov/coca
coca_at_cdc.gov
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ECS Organization
www.emergency.cdc.gov/coca
coca_at_cdc.gov
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Clinician Audience
CCT broadly defines our clinician audience to
include

• Physicians
• Nurses
• Laboratorians
• First Responders
• Pharmacists
• Dentists
• Veterinarians
• Mental Health Providers
• Public Health Practitioners
• And Many Others

www.emergency.cdc.gov/coca
coca_at_cdc.gov
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Clinician Communication Team

• Clinician Communication Team
• Develops and maintain mechanisms to encourage
  two-way communication between the clinician
  community and CDC.
• Enhance clinicians knowledge of emerging
  threats, their effects on human populations, and
  medical evaluation and management of these
  threats.

www.emergency.cdc.gov/coca
coca_at_cdc.gov
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Functions of theClinician Communication Team

• Clinician Outreach and Communication Activity
  (COCA)
• Clinical Guidance
• CDC-INFO Contact Center Support
• Laboratory Outreach Communication System (LOCS)
  Liaison
• Website

www.emergency.cdc.gov/coca
coca_at_cdc.gov
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COCA Partners

• Over 37,000 individual subscribers to COCA
  products
• Representatives from over 146 professional public
  health and medical organizations

www.emergency.cdc.gov/coca
coca_at_cdc.gov
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COCA Products and Services

• Weekly Informational Updates
• Bimonthly Training Announcements
• Monthly Opportunities for Continuing Education
  Credit via Conference Call Presentations
• Respond to Inquiries

www.emergency.cdc.gov/coca
coca_at_cdc.gov
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COCA Updates

• Compilations of new or updated CDC guidance and
  relevant emergency preparedness and response
  topics
• Distributed weekly by email via the COCA network
  to individual clinician subscribers and national
  partner organizations

www.emergency.cdc.gov/coca
coca_at_cdc.gov
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COCA Updates Example

• Recent Topics
• Salmonella
• Emergency Planning in Schools
• Hib Vaccine
• Medical Product Safety Recalls
• Radiation Screening
• Cholera in Africa
• Bioterrorism

www.emergency.cdc.gov/coca
coca_at_cdc.gov
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COCA Training Announcements

• Emergency Preparedness and Response training
  opportunities sponsored by CDC or COCA partner
  organizations
• Distributed twice a month via email

www.emergency.cdc.gov/coca
coca_at_cdc.gov
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COCA Conference Calls

• One hour audio visual conference call
  presentations featuring CDC subject matter
  experts (SMEs) on a variety of emergency
  preparedness and response topics
• Clinicians participating in these calls are able
  to directly ask questions of the presenting CDC
  SMEs during a QA session
• Audio files (MP3), Slides, and Transcripts are
  posted to the COCA Website
• Offer free continuing education credits (CME,
  CNE, CHES, CEU)

www.emergency.cdc.gov/coca
coca_at_cdc.gov
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COCA Calls with CE Credits
November 18, 2008 Mental Health in Disasters
and Other Crises
www.emergency.cdc.gov/coca
coca_at_cdc.gov
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COCA Calls with CE credits
January 8, 2009 Antiviral Resistance Among
Influenza A(H1N1) Viruses and Interim Guidance
for Antivirals
www.emergency.cdc.gov/coca
coca_at_cdc.gov
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COCA Calls - Events
Jan. 23, 2009 Investigation Update - Outbreak
of Salmonella Typhimurium Infections
www.emergency.cdc.gov/coca
coca_at_cdc.gov
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Recent COCA Calls

• Unexplained Respiratory Disease Outbreaks (URDO)
  March 3
• Infection Control and Lab Recommendations for
  Carbapenem-Resistant Enterobacteriaceae March
  17
• Overview of Federal Public Health Emergency Law
  April 28

www.emergency.cdc.gov/coca
coca_at_cdc.gov
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COCA During an Event

• Increased frequency of communications
• Situational Updates
• Updated Guidance
• Event Specific Conference Calls

www.emergency.cdc.gov/coca
coca_at_cdc.gov
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Two-way Communication

• Email coca_at_cdc.gov
• Clinicians can ask questions, make general
  comments, announce trainings, or suggest topics
  for future COCA Conference Calls
• COCA is also a means for clinicians to alert CDC
  to specific informational needs during or after
  an event

www.emergency.cdc.gov/coca
coca_at_cdc.gov
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How to Sign Up for COCA

• Email us at coca_at_cdc.gov
• Go to our websitewww.emergency.cdc.gov/coca
• Sign up today!

www.emergency.cdc.gov/coca
coca_at_cdc.gov
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Clinician Communication Team

• Dahna Batts, MD FACEP
• Jim Schwendinger, MSN MPH ANP-C
• Beth Stover, RN, CIC
• Abnnah Forbes, PA-C MPAS
• Alycia Downs, MPH CHES
• Justin Williams

www.emergency.cdc.gov/coca
coca_at_cdc.gov
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Thank you for your time!
For more information on COCA, please email us at
coca_at_cdc.govor visit our website at
www.emergency.cdc.gov/coca