EOscar Primer and Tips

1
E-Oscar Primer and Tips

• 2nd Annual Conference on Technology Standards
• May 3nd, 2005
• Gene Wendt
• University Accounting Service

2
Credit Bureau Reporting Organizations

• Consumer Data Industry of America (CDIA)
• Online Solution for Complete and Accurate
  Reporting (OSCAR)
• National Credit Reporting Agencies (NCRA)
• Experian
• Equifax
• Trans Union
• Innovis

3
E-Oscar Web Site - Roles

• http//www.e-oscar-web.net/
• Metro 2 Compliant
• Administrator
• Notification Viewer
• Queue Manager
• AUD Initiator Initiate Changes Deletes via
  Online UDF
• ACDV Responder Respond to Consumer Disputes

4
A Day in the Life

• Retrieve Disputes (DNR Clock Starts Ticking)
• Initiate Changes (Online UDF)
• Research Disputes
• Process Disputes Online
• Administration
• Queue Management
• Subscriber Code Management
• User Management
• Reporting

5
Tips

• Retrieve Disputes Daily
• Answer Dispute Concerns Directly
• Be Aware Misrouted ACDV No Answer
• Co-Signer Employment Section
• Cannot Add Account Via E-Oscar
• Small Office Multiple Roles on E-Oscar

6
Things You Need to Know

• CDIA Help Desk - [phone]
• Dealing with NCRAs (Credit Bureaus)
• Training - Online
• Quarterly Fees

7
Wrap- Up

• Questions