RETS MLS Support Common Problems

1
RETS MLS Support Common Problems Solutions
New Topic

• Security
• Managing database changes
• We need more Education
• How can I learn more?
• How to help educate my callers?
• Panel - your questions

2
Security

• Problem some RETS servers allow access to too
  much data and the controls are not yet available
• Lets call it like it is
• Features vary by vendor
• Initial development effort
• You must do your homework
• Define your requirements up front - policies
  business rules

Security is high-priority for all
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Security

• Manage access to data sets - roles / permissions
• Can be tied to membership or separate application
  
• Control who gains access to server
• Login / Password required like FTP
• User-Agent security can be required by
  application
• Greater knowledge skills required - RETS is
  more complex
• Demand will drive improved solutions

4
Managing Database Changes

• Coordinating changes is hard work
• Easier with RETS due to metadata
• Provide access to new metadata dress
  rehearsal
• Proactive notification gt 30 days
• Maintain e-mail list - data customers
• Try it yourself using RETS client

Proactive communications are key
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EducationHow Can I Learn More?
New

• More RETS education like this for 2005
• Attend RETS Meeting December 7-9, Scottsdale
• Read RETS What you need to know
• Join RETS MLS Support Forum
• Visit www.rets.org - e-mail or call Yogi or Kevin
• Use MRIS Conduit

Updated
New
Get involved - many new options
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EducationFor Data Customers

• Use RETS service provider for tech support
• Put callers in touch with Yogi or Kevin
• Require RETS-compliance certification to access
• Suggest MRIS Conduit
• Sign-up for dev-list at www.rets.org
• Encourage attendance RETS meeting

Help them help themselves
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TopicSummary

• Security
• Managing database changes
• Need more education
• How can I learn more?
• How to help educate my data customers?
• Panel

Discussion Time
Education is key
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Panelists

• Margaret OSullivan
• MRIS
• Judy Hatchett
• Director, Information Technology
• RMLS Minnesota
• Kristen Carr
• Director of Product Management
• Regional MLS Florida

How do you use RETS in your organization and how
have you benefited from it?
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Panel

• How do your customers benefit from RETS?
• What is your greatest challenge using RETS and
  how have you addressed it?
• If you could do it all over again, what would you
  do differently?