BU. 604

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BU. 604 THE COURSE
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Franklin Ramsoomair http//www.wlu.ca/homepage.ph
p?grp_id665f_id31 P2044 Peter's
Building Office [phone] (ext.
2673) Home and Cell Numbers E-mail
framsoom_at_wlu.ca Website http//www.wlu.ca/wwws
be/faculty/ramsoomair/604.htm
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LEARNING OBJECTIVES 1. To further develop your
skills in understanding and addressing matters
related to individual performance, group
behaviour, organizational processes and
organizational structures. 2. To improve your
skills in problem identification, analysis and
the development of actionable alternatives. 3.
To become more aware of the implicit theories you
use on a daily basis to assess organizational
issues and develop action plans. 4. To become
better decision makers and implementers of
change.
TEXTBOOKS Langton, N., and S.P. Robbins, S.P.,
Organizational Behavior, Concepts, Controversies,
Applications, Scarborough, Ontario Pearson
Prentice-Hall, 2007. Cawsey, T., and G. Deszca,
Cases in Organizational Behaviour, Toronto,
Ontario McGraw-Hill Ryerson, 2005
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TEXTBOOKS MARK SHEWFELT 519-342-4156 519-999-
1956 YI SUN yi sun sunx1497_at_wlu.ca 519-772-8266
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• TEACHING METHOD
• The teaching method is case-oriented and
  interactive. This approach has several
  advantages
• You have an opportunity to test your
  understanding of the theories and concepts
  presented in the readings
• You have an opportunity to
• apply theories
• analyze and solve problems
• develop skills in communicating
• listen to and understand the views of others
• challenge others' views in ways that advance
  understanding
• Lectures, role-plays, videos and skill-building
  exercises will also be used in this course.
• These will be done or shown in class as
  appropriate

ASSIGNMENTS Please submit assignments
electronically and not in hard copy.
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• YOUR ROLE
• Attendance - It is essential that you attend
  class. If for some reason you cannot attend, let
  me know in advance so that your absence is
  explained. (Anyone missing more than 3 sessions
  places themselves at a significant disadvantage
  from a learning perspective and should withdraw
  from the course unless specific permission is
  obtained from the professor.) - Senate Rules,
  Revised 2005
• Preparation - This means reading the assigned
  material and fully preparing for the cases and
  other readings. You may be called upon to start
  or to contribute to a class on any day. If you
  have been unable to prepare adequately, let me
  know.
• 3. Participation - You are expected to
• Comment
• Question
• Argue
• Analyse.
• (Communication Skills)

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GROUP WORK GRADING   Group Case Analysis of an
Assigned Case (Due Session 10) 20 Mid Term
Examination 25 Participation
15 Five (5) Randomly Assigned Quizzes (I
Clicker based- In Class) 5 Final Exam
35 100
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Grading Range Grade Grade Point
Conversion Descriptors for MBA
Program A 12 Exceptional - unique
contribution insight A 11 Excellent -
outstanding performance A- 10 Very Good -
above the average standard B 9 Good -
generally sound work B 8 Satisfactory - fair
but some shortcomings B-
7 Sufficient F 0 Fail Requirements for
Continuing in and Graduating From the MBA
Program All MBA students must achieve a minimum
B- grade in all courses and achieve an overall B
average or higher in order to graduate.
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SESSION SCHEDULE FALL 2008
SAMPLE SESSIONS
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ASSIGNMENTS Please submit assignments
electronically and not in hard copy. Developing
the Team Contract Assignment Groups are
asked to develop a Team Contract outlining
the rules of the operation for their team.
Maximum length 5 pages Due
Date Session 4 Groups get into trouble at
the best of times. However, team purgatory is
a virtual guarantee when members fail to
establish a shared understanding concerning their
purpose, their mode of operation, how they will
bring the task to a successful conclusion, and
how they will communicate and give each other
feedback.
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Please submit assignments electronically and not
in hard copy.

• To assist you in better managing your teams, each
  group is asked to develop a Team Contract .
• That contract should take into account the
  following
• Goals of the group
• Shared expectations concerning how the group will
  operate
• Team values and norms
• Plan/strategy with respect to getting the work
  done and managing the process
• Feedback and review processes
• Team measures or metrics to be employed
• How the team measures will be used

Members are urged to -Discuss similarities and
differences in their learning styles, prior to
the development of the contract -Teams are asked
to submit one copy of their contract
(electronically), while keeping a second one for
their use. These contracts will not be graded,
but will be used by members later, in order to
assess team performance and learn from the
experience.
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Please submit assignments electronically and not
in hard copy. Group Case Submission 1 (20 of
Final Grade)   Case Trouble at City Zoo. P.
556, Text (Langton and Robbins.)   Due Date
Session 10   Length 8 typewritten,
double-spaced pages, (not exceeding 2000
words), excluding Exhibits. A maximum of 3
one-page Exhibits   Assignment Assuming the
role of, a consultant to, analyze the case,
consider alternatives for action and
recommend what should be done.   Peer
Ratings A peer rating system may be made
available to all teams.
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FORMAT FOR WRITTEN CASE ANALYSIS BU604
Please submit assignments electronically and not
in hard copy.
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Thanks for your attention.