Chapter Overview

1
Chapter Overview

• Exploring New Features and Improvements
• Troubleshooting Using Help and Support Center
• Understanding Workgroups and Domains
• Logging On and Off Windows XP Professional

2
Automatic Updates (AU)

• Runs as a service
• Uses bandwidth throttling

3
Copying Files and Folders to a CD

• Requires a CD-rewritable (CD-RW) drive
• Allows you to copy a folder or file by dragging
  it to the CD-R icon
• Allows Original Equipment Manufacturers (OEMs) to
  create branded applications that generate
  emergency boot CDs
• Allows independent software vendors (ISVs) to
  offer a burn to CD option

4
ClearType Support
5
Compressed Folders

• You can
• Store more files
• Create and view ZIP folders
• You can drag and drop files and folders into a
  compressed folder, but you cannot save or write
  to this type of compressed folder.

6
Desktop Cleanup Wizard

• Helps keep your desktop uncluttered
• Offers to move unused shortcuts to a folder on
  the desktop

7
Start Menu

• Provides one-click access to important and
  frequently used programs, files, and folders
• Displays your most-used programs first
• Is continually updated by Microsoft Windows XP
  Professional
• Makes your default e-mail and Web browser always
  available
• Can be customized

8
Fax Support

• Enables you to send faxes over a network
• Allows you to print to fax from any application
• Permits you to track and monitor faxes

9
Fast User Switching

• Allows multiple users to simultaneously share a
  computer
• Permits a second user to log on while another is
  still logged on

10
Locale Support Additions and Regional Options
Enhancements

• Adds support for more locales
• Supports multiple languages and multiple
  locations

11
Auto-Configuration for Multiple Network
Connectivity

• Allows you to specify an alternate Transmission
  Control Protocol/Internet Protocol (TCP/IP)
  configuration
• Enables mobile computer users to seamlessly
  operate both office and home networks

12
Enhancements to Microsoft Internet Explorer 6.0

• Visual refresh and enhanced support for DOM Level
  1 and CSS Level 1
• Media acquisition enhancements
• Native support for Macromedia Flash files and
  Macromedia Shockwave Player files
• Automatic Image Resize
• Cookie handling changes that improve privacy
• Better integrated password and credential
  management

13
Instant Messaging (IM)

• Allows users to quickly communicate over the
  Internet
• Provides the ability to show MSN Messenger,
  Microsoft Outlook Express, and Microsoft Outlook
  contacts in a side panel
• Offers multimedia audio, video, and data
  real-time communication over the Internet

14
Internet Connection Firewall (ICF)

• Protects the following
• Computers directly connected to the Internet
• LAN or dial-up networking, VPN, and PPPoE
  connections
• Prevents external resources from scanning ports
  and resources behind the firewall

15
Terminal Services

• Remote Desktop
• Remote Desktop Connection

16
WebDAV Redirector

• Supports the Web Digital Authoring and Versioning
  (WebDAV) protocol for remote document sharing via
  the Hypertext Transfer Protocol (HTTP)
• Allows the use of existing applications and
  permits file sharing across the Internet to HTTP
  servers
• Allows users at different locations to share and
  collaborate on a file
• Enables users to publish Web data and to use
  Internet repositories for storing data or sharing
  information
• Requires the Web server to support Web folders
  and Microsoft Internet Information Services (IIS)
  or the Web Extender Client (WEC) protocol and
  Microsoft FrontPage extensions

17
Web Publishing

• Enables users to publish files to a Web-hosting
  service
• Uses the .NET Passport Wizard to sign up for
  passports so a user does not need to enter a
  password at the Web site
• Uses the Web Publishing Wizard to simplify
  publishing files

18
Welcome Screen
19
Assisted Support

• Microsoft Incident Submission and Management
• Windows Newsgroups

20
Compatible Hardware and Software

• Provides up-to-date, comprehensive, user-friendly
  hardware and software compatibility information
• Helps the user to
• Upgrade equipment
• Make purchasing decisions
• Troubleshoot problems

21
Full-Text Search
22
My Computer Information
23
Multiple Instances of Help and Support Center

• Allows you to run multiple sessions of the Help
  and Support Center
• Enables you to run concurrent sessions so you can
  submit incident reports while looking at Help or
  System Information

24
Printing Help Content
25
Remote Assistance

• A remote assistant can help you over the
  Internet.
• The remote assistant can
• Accept your invitation, chat with you about the
  problem, and view your desktop
• Transfer any files required to fix the problem
• Gain full control of your computer to perform any
  complex steps

26
Example of a Windows XP Professional Workgroup
27
A Microsoft Windows 2000 Domain
28
Logging On Locally to the Computer

• The Welcome screen is the default logon method
  for computers in a workgroup.
• Click the icon for the user account you want to
  use.
• Enter the password, if required.
• The Log On To Windows dialog box is the second
  method.
• You can access the Log On To Windows dialog box
  from the Welcome screen by pressing
  CtrlAltDelete twice.

29
Log On To Windows Dialog Box

• User Name text box
• Password text box
• Log On To option
• Log On Using Dial-Up Connection check box
• Shutdown button
• Options button

30
Authentication Process in a Workgroup Environment
31
Authentication Process in a Domain Environment

• The user name and password are forwarded to an
  available domain controller in the domain.
• The domain controller compares this logon
  information with the user information in the
  directory for the domain.
• If the user account is valid, the domain
  controller creates an access token for the user.
• The security settings in the access token allow
  the user to access the appropriate resources in
  the domain and perform specific tasks.

32
Logging Off Windows XP Professional
33
Windows Security Dialog Box
34
Chapter Summary

• AU allows users with administrative privileges to
  automatically download and install Windows
  updates.
• The CD Burning feature allows users to save
  information to a CD.
• The Compressed Folders feature allows users to
  store more files.
• Fast User Switching allows multiple users to
  easily share a computer without closing
  applications and logging off.
• IM provides multimedia audio, video, and data
  real-time communication over the Internet.
• ICF prevents external networks from communicating
  directly with computers behind a firewall.

35
Chapter Summary (Cont.)

• Microsoft has greatly enhanced the Help and
  Support Center.
• A workgroup is a logical grouping of 10 or fewer
  computers that share resources.
• Each computer in a workgroup maintains a local
  security database.
• A domain is a logical grouping of computers that
  share a central directory database.
• The central directory database is the database
  portion of the Active Directory service.
• The Welcome screen and the Log On To Windows
  dialog box allow you to log on to Windows XP
  Professional.