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TRSHRAccount

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... calls toll-free number to activate debit card (Toll-free phone number to ... He has a $20 RX copay. Joe presents his TRS-HRAccount debit card to the pharmacist ... – PowerPoint PPT presentation

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Title: TRSHRAccount


1
TRS-HRAccount
  • September 2004

2
What is TRS-HRAccount?
  • Health Reimbursement Arrangement account that is
    state funded on a monthly basis
  • Changes the flow of funds for the state
    supplemental compensation (used to flow to the
    district and to the employees checks and now
    will go directly into an account for the
    employee)
  • Changes how the funds can be used
  • Used for qualified health care expenses or
    certain premiums
  • Allows participants the option to accumulated
    funds for future use.

TRS-HRAccount
3
Who is eligible?
  • To be eligible for the state funding provided for
    the TRS-HRAccount program and employee must be
  • An active contributing TRS member
  • Employed by a school district, participating
    charter school, regional education service
    center, or other educational district whose
    employees are TRS members
  • A full-time or part-time non-professional employee

TRS-HRAccount
4
Who is eligible?
  • Eligibility for the state funding provided for
    the TRS-HRAccount program is basically the same
    as eligibility for the current supplemental
    compensation
  • 90 day waiting period for new hires to the TRS
    system
  • If on leave without pay NOT eligible unless
    on FMLA

TRS-HRAccount
5
Who is eligible?
  • Full-time employees that are currently receiving
    a supplement from TRS of 41.66 per month
    (Teachers, librarians, counselors, custodians,
    other non administrators)
  • Part-time employees that are currently receiving
    a TRS supplement of 10.83 per month (cafeteria
    workers)

TRS-HRAccount
6
Whose expenses are eligible?
  • Yours and your eligible dependents
  • Eligible dependents include
  • Spouse of a participant
  • The following individuals if you provide more
    than half of their support
  • An unmarried child under 25 years, to include an
    adopted child, a stepchild, a foster child a
    recognized natural child
  • A mentally or physically handicapped child,
    adopted child, stepchild or foster child
    regardless of age

TRS-HRAccount
7
What are eligible expenses?
  • Pharmacy copays and coinsurance
  • Medical copays, coinsurance and deductibles
  • Vision expenses
  • Dental copays, coinsurance and deductibles
  • Certain health insurance premiums not subject to
    Section 125 premium conversion

TRS-HRAccount
8
Examples of what funds can be used for
Detailed list of eligible expenses at
www.tra.state.tx.us
TRS-HRAccount
9
How and When will Participant Accounts be Funded?
  • Districts submit a monthly eligibility file to
    AETNA
  • Participant accounts are credited monthly upon
    receipt of the eligibility file
  • Full-time non-professionals, credited 41.66 per
    month
  • Part-time non-professionals, credited 20.83 per
    month
  • Remember Non-professionals Not an
    administrator this is TRSs definition (A
    teacher WILL receive the 41.66 per month)
  • A monthly administration fee will be deducted
    from each participant account

TRS-HRAccount
10
Administrative Fee?
  • What is the monthly fee?
  • 2.50 per month will be deducted from each
    TRS-HRAccount (may find other funds)
  • 1.00 per month (additional) will be deducted if
    the participant elects to take advantage of the
    debit card
  • Why a fee?
  • Legislation authorizes TRS to pay an
    administrator to manage the program
  • TRS-HRAccount is a stand-alone program not
    combined with another program which may have a fee

TRS-HRAccount
11
How to Access Account Funds
  • Participants will be able to access their funds
    using one of four methods
  • Their TRS-HRAccount Card (Remember 1.00 per
    month charge)
  • Direct submission by the provider (certain Health
    plans)
  • An on-line premium payment tool
  • Submitting paper claims

TRS-HRAccount
12
How to activate the Debit Card
  • Two Debit cards automatically mailed to
    participants once eligibility and account has
    been established
  • Participant calls toll-free number to activate
    debit card (Toll-free phone number to call will
    be on a sticker attached to your card)
  • If you dont activate within 90 days, and decide
    to activate later, youll need to get a new card
  • Can deactivate later

TRS-HRAccount
13
Method 1Debit Card Submissions
  • TRS-HRAccount debit card swiped in reader
    Choose Credit
  • Account verified much like a personal bank debit
    or credit card
  • Payment authorized or declined
  • If debit card transaction is authorized,
    participant account is charged and the funds
    disbursed to the provider
  • ALWAYS KEEP COPIES OF THE DOCUMENTATION FOR YOUR
    FILES

TRS-HRAccount
14
Debit Card Transaction
  • For non-prescription medications, receipt should
    clearly indicate the product name, date of
    purchase and amount paid
  • If declined, pay for the transaction and submit a
    paper claim

TRS-HRAccount
15
Sample Debit Card Transaction
  • Joe goes to the pharmacy to pick up his
    prescription
  • He has a 20 RX copay
  • Joe presents his TRS-HRAccount debit card to the
    pharmacist
  • Pharmacist swipes Joes card and validates
    eligibility
  • Pharmacist receives real-time authorization
  • 20 is deducted from Joes TRS-HRAccount

TRS-HRAccount
16
Debit Card Denials
  • When might a transaction be declined???
  • Insufficient balance in account
  • Unauthorized merchant category code (MCC) (ex.
    Gas Station)

TRS-HRAccount
17
Method 2Streamline Method
  • Provider Submission
  • Direct Health plan submission of claim data from
    certain carriers (i.e.. TRS Active Care 1, 2, 3)
  • See TRS Website www.trs.state.tx.us for full
    list of health plans included

TRS-HRAccount
18
Method 3Online Premium Reimbursement Method
  • What types of premiums are reimbursable under the
    TRS-HRAccount
  • Premiums not subject to section 125 premium
    conversion (not pretax)
  • Medical Premiums
  • Dental Premiums
  • Does not include
  • Life insurance premiums
  • Disability premiums
  • You use an online premium web tool to request
    reimbursement

TRS-HRAccount
19
Online Premium Reimbursement Method Sample
  • Janes family dental premium of 31.60 is
    deducted from her check on an after-tax basis
  • She has elected and registered to have her dental
    premium reimbursed from her TRS-HRAccount through
    the TRS web site at www.trs.state.tx.us
  • Her TRS-HRAccount is reduced by the 31.60 dental
    premium
  • Jane receives an electronic Explanation of
    payment
  • She receives reimbursement by check or direct
    deposit (for direct deposit, youll have to
    request reimbursement each time)
  • If there arent enough funds, the balance will be
    pended and will be sent to you when your
    account is credited with more funds.

TRS-HRAccount
20
Method 4Paper Claim Submission
  • Claim forms are on line at www.trs.state.tx.us
  • Claim forms in payroll office
  • Two forms are available for reimbursement
  • General Claims
  • Over-the-counter (OTC) medications
  • Also available in Spanish

TRS-HRAccount
21
Sample Paper Claim
  • Joe purchases Tylenol and cough syrup, totaling
    12.41 and receives a receipt
  • Joe completes an OTC claim form
  • He submits a completed claim form and receipt to
    AETNA
  • Joe is reimbursed

TRS-HRAccount
22
Paper Claims Additional Info
  • Required documentation may include
  • Explanation of Benefits from health plan
  • Copay receipt from health care provider
  • Itemized bill or statement from the provider
  • Paycheck stub or invoice for after-tax premium
    reimbursement
  • If OTC need a receipt that shows product name,
    date and amount paid

TRS-HRAccount
23
How often can I get my money?
  • TRS-HRAccount cards are point of service
  • Online premium and paper claims will be processed
    daily
  • Streamline transactions are weekly
  • Minimum amount is 5.00 for paper claim or online
    claim

TRS-HRAccount
24
Claim Reimbursement Options
  • Direct deposit to a checking or savings account
  • Check mailed directly to participants home
  • Direct payment through debit card
  • Funds disbursed to provider and participant
    account immediately charged

TRS-HRAccount
25
How will I know what I have?
  • Explanation of Payment (EOP) each time you
    receive a reimbursement or payment
  • Annual account statements (September)
  • Online at www.trs.state.tx.us
  • Call Participant Services 1-800-437-3666 and
    follow the prompts

TRS-HRAccount
26
What can I do on the website?
  • First time log-in create a password
  • Manage your account
  • Access account information
  • Balance
  • Payment details
  • Pended Claims
  • Register for direct deposit
  • Register for streamline process
  • Register for online premium reimbursement
  • Register for Electronic EOPs

TRS-HRAccount
27
Where else can I get information?
  • Aetna Voice Advantage System
  • 1-800-437-3666
  • Needed
  • Social Security Number
  • Date of Birth
  • Home ZIP code
  • Use to report stolen cards or request additional
    cards

TRS-HRAccount
28
Theyre asking me for information Now what?
  • RESPOND
  • Verifying eligible expense
  • If not eligible, you will need to repay
  • Remember KEEP DOCUMENTATION
  • If you dont repay, it will be treated as income
    to you

TRS-HRAccount
29
What if I have a flexible spending account? (FSA)
  • Use it FIRST
  • Example
  • Employee has FSA account for 240 for the year
  • Employee has TRS HRAccount with a balance of 50
  • Buys glasses for 260
  • First submit to FSA for 240
  • Then submit to HRA for 20, will have a balance
    of 30 in HRA for other expenses
  • If glasses had cost 220 the entire expense
    would have come from the FSA account

TRS-HRAccount
30
What happens to unused funds
  • Any unused portion is carried over
  • They accumulate for future use

TRS-HRAccount
31
What if I leave?
  • Its still yours!
  • Still have a monthly fee
  • No additional contributions
  • If you should die, it goes to your surviving
    dependents
  • Reimbursements made to the estate

TRS-HRAccount
32
Where to get more information
  • Booklet Information Guide
  • Online www.trs.state.tx.us
  • By phone 1-800-437-3666

TRS-HRAccount
33
Questions and Answers?
TRS-HRAccount
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