Module 1'2: The Future Simplified Administrative Services Model

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Module 1.2 The Future Simplified Administrative
Services Model

• Creating the Framework for Reorganization

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Key Points

• Provide an overview of the vision for the future
  administrative services model
• Provide an overview of the timeline

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Changing conditions require us to change the way
we do business.
AGENCY
CENTRAL FUNCTION
Customer Resource Center
Local Systems

• Interfaces
• Field

ADVOCACY
Financial
Agency Financial and Material Management
ADVOCACY EXPERTISE
Material
Managers/Employees
System

• Reporting
• Budgeting
• Agency Planning
• Performance Measures

MARS
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New directions for the Finance and Administration
Cabinet
Finance and Administration Cabinet
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New directions for the Finance and Administration
Cabinet
As part of our new direction, we are transforming
the Cabinets structure to support changes in the
way we work and to provide agency support.
Centralization of financial, procurement,
contracting and technology activities
Integration of Material and Financial Management
aspects of the Cabinet
Customer Resource Center Centralized Technical
Operations
New Cabinet Structure
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The benefits of the new directions for your
agencies include...

• Better decision support and enhanced reporting
  tools
• More support and autonomy given to individuals
  and agencies
• Significantly decreased processing times
• More efficient interaction among interrelated
  processes

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How work will be transformed

• Strong involvement by employees who, along with
  their managers, may be uncomfortable with ongoing
  change in organizations and jobs.
• Increased demand to do more with less due to
  budgetary concerns
• Employees will do more difficult and complex
  work, often with new and sophisticated
  technologies

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Key factors that will influence changes in your
administrative services infrastructure

• Availability of required future skills
• Internal and external customers
• Budget implications/business case requirements
• Redesigned processes/workflow (i.e., newly
  automated tasks)
• Transaction volumes
• Decentralized vs. centralized administrative
  services infrastructure
• Anticipated attrition/retirement

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Questions and Answers
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Applying the organizational design process to
your agency
Executive Order
Administrative Order
Administrative Order
Workforce Transition Plan (Job Establishment/
Reclassification/ Training)
Organization Structure Requirements
Data Gathering and Review
Evaluation and Transition to To-Be
Skills Assessment
Analysis and Selection
OUR FOCUS FOR TODAY
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Organization Preparation Timeline
1998
1999
May
June
July
Aug
Sept
Oct
Nov
Jan
Dec
Feb
Mar
May
Apr
June
Jul
Skill requirements and to be positions defined
Workforce Transition Plans complete
FA to-be position descriptions complete
Course 3 Agency-specific Workforce Transition,
Job Roles and Org. Design Training
Course 1 Org. Design Training for Agencies
Course 2 Org. Design Training for Agencies
Project Stakeholder Analysis
Admin. Svs. Career path definition
Agency Admin. Services Employee Lists Due
Agency As Is Data Due
Agency Admin. Services PD Forms Due
Agency position descriptions defined
Project Milestone
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Questions and Answers