SilkTest Overview By Claire L.

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SilkTest Overview By Claire L.
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Agenda

• (Positioning)
• Technical
• High-Level Selling Messages
• Technical Analysis

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Current Challenges

• Reduced testing teams
• How to do more with less while meeting quality
  expectations?
• Unpredictable costs and schedules
• How to meet faster release cycles without
  compromising quality and budget?
• Rising complexity of software configurations
• How to optimize test coverage with smaller teams?
• Loss of customer loyalty
• How to meet customer requirements for
  functionality, quality and reliability?
• History of failed test automation
• How to build reusability maintainability into
  the testing process?

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Current Needs

• Build quality into the application from the
  beginning, not as an afterthought
• Accelerate time-to-market while adjusting to
  smaller testing teams and shorter testing cycles
• Ensure consistency between releases and optimize
  test coverage, while reducing the cost of testing
• Meet business requirements for functionality,
  quality reliability, and deliver on time

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Has SilkTest brought any value (benefits and
advantages) to your organization and, most
important, to your professional life?

• Silk is easy to learn due to the object oriented
  script language. That reduces effort for new
  testers / automation programmers. Capability of
  language and tool as a whole is very high (e.g.
  agents separated)...
• Silk Test has provided us with a greater ability
  to limit human error and increase our code
  coverage. Professionally it has provided me with
  a new path and education.

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Has SilkTest brought any value (benefits and
advantages) to your organization and, most
important, to your professional life?

• Recovery System - Unique to Segue
• Yes, Silk Test has played a big role in the
  success of my organisation as well as to me
  personally. Automation never seemed so easy with
  such good recovery system and being object
  oriented it helped in making everything modular.
  I personally benefited as it provided me with a
  lot of insights in automation testing and with
  ever increasing need to reduce cost by
  automating...delivering a quality product in the
  given time frame.

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Has SilkTest brought any value (benefits and
advantages) to your organization and, most
important, to your professional life?

• Not yet. However that could be limited to us.
• About 70 of manual scripts have been automated
  in the frames SilkTest-based automation process
  carried out in Allied Testing. Man-hours reduced
  3 times as compared to manual testing. Thanks to
  advanced 4T Silk's language, developers of Allied
  could significantly decrease time of creating
  automated scripts. And Silk-featured option to
  build hierarchical "" and "-" results structures
  enables operators in Automated Scripts group to
  quickly analyse the results.

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Has SilkTest brought any value (benefits and
advantages) to your organization and, most
important, to your professional life?

• Quite simply it has allowed us to automate
  repetitive and boring tests which otherwise would
  require an engineer to sit down and spend his day
  doing over and over again. In essence it has
  become the trained "monkey" which presses the key
  and allows our engineers to spend more time on
  more interesting projects.
• Better and faster tests of our electronic
  products.
• It has allowed for shorter turnaround times and
  greater reliability in the product.

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Has SilkTest brought any value (benefits and
advantages) to your organization and, most
important, to your professional life?

• Sure. We are able to do testing more
  consistently, because the automation does the
  same thing the same way every time. As for
  myself, my first coding experience came with
  Visual 4Test. From there, I've grown to the
  point that I code in five different languages.
• We could not perform our data comparisons between
  our production system and our development system
  without SilkTest. We have expanded our data
  comparison testing test case count 20 times over.
  In my professional life, I am now leading a
  company wide QA Automation Team, and this is a
  management opportunity for me.

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Has SilkTest brought any value (benefits and
advantages) to your organization and, most
important, to your professional life?

• It allows us to do regression testing and to test
  many more scripts than would be possible in a
  manual mode during our timeframe.
• Absolutely! Improves test coverage for company
  and helps me obtain jobs and enjoy my career even
  more.
• SilkTest was the first attempt to establish real
  Testing in our Company. We have not regret it up
  to date to use this tool.

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Has SilkTest brought any value (benefits and
advantages) to your organization and, most
important, to your professional life?

• SilkTest is widely used in my organization. It
  has reduced the testing cycle and provide speed
  to market.
• Yes, pretty good script language support .NET
  platform.
• Yes, we could execute regression automation
  scripts while also, testing new areas of the
  app, manually. This way we have better testing
  coverage.

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Has SilkTest brought any value (benefits and
advantages) to your organization and, most
important, to your professional life?

• Great value added. We currently runs over 160
  scripts (actual run time of 400 hours...done on
  a bi-weekly basis). Defects found by automation
  near 200 per year (nearly double that of a manual
  tester). Best of all they are found early in the
  dev lifecycle, rather than at the end during
  system test. Since SilkTest is really all I do,
  it has added great value to my professional life.
  The accomplishments that we've had are
  significant. It is a huge success story for me
  and my organization.
• Yes - user friendly.

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SilkTest Automation Environments
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In Sum, SilkTest Allows You To

• Deploy higher-quality applications faster and
  with reduced risks and cost
• Maximize ROI by building long-lasting, reusable
  test assets
• Increase productivity by running tests unattended
  24x7

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Sample Customers Using SilkTest

Optimize the quality of your software application
with SilkTest
SILKTEST PRODUCT FAMILY
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SilkTest Technical OverviewBy Mike R.
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SilkTest Technical Presentation

• SilkTest Features by Functional Area
• Test Creation
• Test Execution
• Test Maintenance
• SilkTests Unique Value Proposition

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Strong Foundation for Test Creation

• Built-for-testing Scripting Language (4Test)
• Object Oriented language that enables increased
  modularity, reuse and lessened maintenance of
  automation
• Built-in, customizable as well as user-defined
  library of classes and functions designed
  specifically for testing
• Less code needed compared to other OO languages
  being used as automated tool scripting languages
  such as C and Java
• No need to worry about traditional programming
  language pitfalls such as memory management,
  pointers,
• Library functions encapsulate programming details
  such as how to click on a button
• 4Test more OO than VBScript
• Compiled versus interpreted language allows for
  reduced overhead when executing tests
• Scripts reusable as-is across platforms and
  browsers
• Powerful scripting features such as threading in
  order to create real world test scenarios

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Strong Foundation for Test Creation Script
Reusability

With SilkTest, you only need 1 test script to
handle these 12 combinations
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Strong Foundation for Test Creation
Customizable Library Classes
Customizing built-in HTML PushButton class
Modifying Click behavior to also print out
button name
Test that calls customized Click on a customized
button
Output of passed test shows print output as well
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Strong Foundation for Test Creation

• Built-for-testing Integrated Development
  Environment
• Debugger
• Outline editor with multilevel expand/collapse
  for easy viewing
• Auto-indenting
• Color-coded syntax errors
• Project Workspaces for increased organization and
  collaboration
• Several scripting assistants
• AutoComplete
• Library browser
• ToolTips
• Workflow assistants for visual script creation
  and modification
• Action Recorders
• Basic Workflow
• Data Driven Workflow
• Multiple document interface for editing multiple
  files

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Strong Foundation for Test Creation

• Multitude of tools for recognition of UI controls
• Native 4Test classes for testing standard
  controls of leading technologies
• Win32/MFC
• HTML
• Java/Java Applets
• .NET
• PowerBuilder
• VB/ActiveX
• Class mapping for testing renamed controls
  (MyPushButton)
• Class recording for testing other custom controls
• VB/ActiveX, Java, .NET
• Direct Java calling for invoking public Java
  methods of custom controls
• Extension Kit for customizing SilkTest agent

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Strong Foundation for Test Creation - IDE
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Strong Foundation for Test Execution

• 24x7 continuous test execution
• Built-in, customizable recovery system
• Return to a pre-set application state before each
  test eliminating cascading errors
• Intelligent handling of unexpected errors
  including application crashes
• Built-in, customizable pre- and post- test
  execution behavior
• Multi-dimensions to test execution and
  verification
• Distribution of tests to multiple platforms for
  parallel testing
• SilkTest Runtime for extremely cost effective
  solution
• Distribution and coordination of individual test
  steps/tasks to multiple machines for network
  transaction testing
• Industry-unique SilkTest Agent
• Distribution of entire transactions to multiple
  machines for single test simulation of multi-user
  access
• Ideal for testing multi-user access issues such
  as file locking and database record locking
• Direct database testing for additional layer of
  transaction verification
• Bitmap viewer for capturing, verifying and
  updating baseline application bitmaps

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Strong Foundation for Test Creation Parallel
Testing
Multiple platforms

Multiple browsers

Multiple localized versions
Simplified Chinese

Kanjii
SilkTest Runtimes for cost effective parallel
testing
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Strong Foundation For Test Execution
Distributed Transaction Testing
SilkTest
Order Entry order 3 books
Shipping ship 3 books
Finance bill for 3 books
agent
agent
agent

network
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Strong Foundation for Test Execution

• Powerful results viewing
• Integrated difference viewer
• Ability to update expected results automatically
• Optional results generation to ASP-based web page
  format
• Export of standard reports to ASCII file
• Integrations with SilkCentral Test Manager for
  requirements mapping, scheduled executions,
  defect management, holistic reporting

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Strong Foundation for Test Maintenance

• Object oriented language promotes maintainable
  code
• Key factor in enabling long term ROI
• Ideal for building reusable test
  components/building blocks that are connected
  together to build tests
• Polymorphism enables minimal number of action
  keywords in keyword/table driven frameworks
• Separation of script actions from objects being
  acted upon
• Changes in object recognition easily reconciled
  in single place
• Object recognition described in an ASCII file to
  promote ease of access and customization

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Strong Foundation for Test Maintenance -
Polymorphism
Common Login actions defined here
Login actions specific to internal users defined
here

Login actions specific to external users defined
here
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SilkTests Unique Value Proposition

• More extensive test coverage due to
• Expedited creation of tests
• OO scripting language best suited for building
  easily configured and reused test components
• Minimized maintenance of tests
• OO scripting language best suited for building
  easily maintained test components
• Remote agent for distributed transaction tests as
  well multiple simultaneous user tests
• Bitmap comparison tests
• More opportunities to test due to
• SilkTest Runtime for parallel execution of tests
• Automatic recovery of unanticipated errors during
  execution of tests

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SilkTest Technical Competitive AnalysisBy Mike
R.
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Q A