Performance Management and the Local Government Training Package

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Performance Management and the Local Government
Training Package
www.algt.com.au
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Part A

• The Local Government Training Package

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What is the Local Government Training Package?

• A set of nationally recognised competencies
• Range of Qualifications from Certificate I
  through to Advanced Diploma
• Developed by the industry to reflect industry
  training needs

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Definition of competency

• A competency is comprised of knowledge and skills
  and the consistent application of that knowledge
  and skill to the standard of performance required
  in the workplace
• Competency Standards contain Performance Criteria
  which describe the outcomes required

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Definition of competency continued

• Achieving competency requires the ability to
• Perform at an acceptable skill level
• Organise ones tasks
• Fulfill the role expected in the workplace
• Respond to the unexpected
• Transfer skills and knowledge to new
  situations

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Benefits of LGA04

• Reflects the work that is actually performed in
  Councils
• Provides sufficient flexibility to represent the
  myriad of work profiles in Councils
• Has sufficient depth to represent the complexity
  of work undertaken in Councils
• Assists with career development

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The Qualification Streams

• Generalist Qualifications
• Certificates I, II, III and IV in Local
  Government
• Specialist Qualifications
• Administration (Certificate IV, Diploma)
• Regulatory Services (Certificates III, IV,
  Diploma)
• Health Environment (Certificates III, IV,
  Diploma)
• Land Management (Certificate IV, Diploma)
• Planning (Certificate IV, Diploma)
• Operational Works (Certificates I, II, III, IV,
  Dip, Adv Diploma)

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Qualification Overview

• LGA10104 Certificate I in Local Government
• LGA10204 Certificate I in Local Government
  (Operational Works)
• LGA20104 Certificate II in Local Government
• LGA20204 Certificate II in Local Government
  (Operational Works)
• LGA30104 Certificate III in Local Government
• LGA30204 Certificate III in Local Government
  (Health Environment)
• LGA30304 Certificate III in Local Government
  (Operational Works)
• LGA30404 Certificate III in Local Government
  (Regulatory Services)

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Qualification Overview (continued)

• LGA40104 Certificate IV in Local Government
• LGA40204 Certificate IV in Local Government
  Administration
• LGA40304 Certificate IV in Local Government
  (Health Environment)
• LGA40404 Certificate IV in Local Government
  (Operational Works)
• LGA40504 Certificate IV in Local Government
  (Regulatory Services)
• LGA40604 Certificate IV in Local Government (Land
  Management)
• LGA40704 Certificate IV in Local Government
  (Planning)

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Qualification Overview (continued)

• LGA50104 Diploma of Local Government
  Administration
• LGA50204 Diploma of Local Government (Health
  Environment)
• LGA50304 Diploma of Local Government (Land
  Management)
• LGA50404 Diploma of Local Government (Operational
  Works)
• LGA50504 Diploma of Local Government (Planning)
• LGA50604 Diploma of Local Government (Regulatory
  Services)
• LGA60104 Advanced Diploma of Local Government
  (Operational Works)

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Generalist Qualifications

• Generalist Local Government qualifications do not
  require a specialisation. These may be
  appropriate for New Apprentices and can be used
  to develop Council induction programs
• Generalist qualifications respond to the needs of
  small Councils requiring multi-skilling and the
  capacity to draw together skills from across a
  range of functional areas.

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Sample Generalist Qualification

• Certificate III in Local Government ideal for
  new entrants, trainees and where council requires
  multi-skilled employees
• LGACORE101B Access learning and career
  development opportunities
• LGACORE102B Follow defined OHS policies and
  procedures
• LGACORE103B Provide service to Local Government
  customers
• LGACORE104B Work effectively in Local
  Government
• LGACORE105B Work with others in Local
  Government
• LGAGOVA303B - Coordinate production of
  communication materials
• LGAGOVA301B - Assist customers with rate
  enquiries
• LGAGOVA402A - Allocate property address
• LGAGENE302A - Contribute to effective decision
  making
• LGAEHRH305A - Present environmental health
  education information
• BSBCMN306A - Produce business documents
• BSBRKG301A - Control records

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Specialist Qualifications

• There are six specialist qualifications including
  two new streams.
• Administration qualifications cover skills such
  as property rating, council elections, asset
  maintenance, human resources, marketing, and
  council-wide budgeting.
• Regulatory Services qualifications cover
  Implementation of legislation and compliance,
  representing council at legal proceedings and
  support of community-based crime prevention.

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Specialist Qualifications

• Health Environment qualifications cover Human
  and animal health regulation including
  immunisation programs, monitoring of national and
  state food safety standards, community health
  related education, animal welfare and waste
  management.
• Land Management qualifications cover handling of
  the natural and built environment including
  development and management of ecologically
  sustainable land management systems, protection
  of heritage and cultural assets, consultation
  with native title holders and pollution
  minimisation.

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Specialist Qualifications

• Planning qualifications cover urban and land use
  planning, geo-spatial data information,
  management and development of the built
  environment and management and protection of the
  natural environment.
• Operational Works qualifications cover civil
  works, and construction (such as site
  preparation), pavement, road bridge
  maintenance, general construction, parks and
  gardens, plant management.

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Sample Specialist Qualification

• Certificate IV in Local Government (Planning)
  ideal for Planning Assistants and those aspiring
  to be Planners.
• LGACORE102B Follow defined OHS policies and
  procedures
• LGACORE104B Work effectively in Local
  Government
• LGACORE105B Work with others in Local
  Government
• LGAGOVA410B Monitor Council procedures to
  ensure compliance with relevant legislation
• LGAPLEM401B - Undertake assessments of domestic
  scale building applications
• LGAPLEM402B Assess minor applications for use
  or development
• LGAPLEM403A Attend requests for building and
  planning information and advice
• LGAPLEM405B Provide assistance in carrying out
  building inspections
• LGAPLEM406B Analyse the natural and built
  environment
• LGACOMP026A Provide team leadership
• LGACOMP008A Apply conflict resolution
  strategies
• BSBCOM401B Organise and provide information in
  response to requests

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Part B

• Performance Management Processes

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How can the Training Package benefit my Council?

• ALGT has developed a Tool Kit to demonstrate how
  LGA04 is more than a package of qualifications.
  It is also a valuable resource for Human Resource
  Professionals, Line Managers and employees.

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How can the Training Package benefit my Council?

• The Training Package can be embedded into a range
  of Councils existing HR processes, including
• Job design and position descriptions
• As a Performance Management Tool
• Development of Induction programs
• Identification of future training needs and skill
  gaps

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Job Design and Descriptions

• The Model Job Descriptions in the Tool Kit,
  demonstrate how competency standards can be used
  to describe work tasks or functions and build job
  descriptions
• Package competency standards (in full or part)
  to create job descriptions
• Map job functions to units of competency

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Performance Management

• Performance Criteria can be used as measures to
  assess against in Performance Reviews
• Appraisals can lead to recognition of learning
  achieved on the job
• Where gaps in performance exist, training needs
  are more easily identified
• Councils might choose to link attainment of
  competencies to salary and remuneration

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Model Council Induction Programs

• Many Council induction programs typically cover
  the knowledge requirements of the following
  units of competency
• LGACORE102B Follow Defined OHS Policies and
  Procedures
• LGACORE103B Provide Service to Local Government
  Customers
• LGACORE104B Work effectively in Local
  Government
• LGACORE105B Work with Others in Local
  Government

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Knowledge based induction programs

• Can be enhanced by adding an assessment
  component to be completed by the new employee
• Can be supported by supplementary evidence of
  line manager
• Can lead to full or partial Statements of
  Attainment issued to new entrants upon successful
  completion of induction and assessment

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Model Induction Program

• Inductee attends induction program
• Completes and submits set activities in workbook
  within 1-3 months after induction and 3-6 months
  depending on the unit of competency
• Gathers and submits supplementary evidence to
  support knowledge and skills acquired
• Assessment conducted by HR/Training/Line Manager
• Employee awarded recognition

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For more information, contact

• (insert organisations details)