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Tel PCX Overview

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Multi-Level Auto-Attendant. Office/Lunch/none-business hour. Least Cost ... Station Speed Dial. Recording Greetings. Conditional/Unconditional Call Handling ... – PowerPoint PPT presentation

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Title: Tel PCX Overview


1
communication systems international, ltd
Tel PCX Overview
2
TeleSynergy Products Solutions
Channel Bank
CTI Hardware
SS7 Signaling Gateway
Application Generator TeleAPG
ISP/CLEC Solutions
TeleSynergy
IP PBX TelePCX
VoIP Gateway Gatekeeper
BusinessCommunications Solutions
VoIP Gateway TeleIPS
Call Center TeleContact
System Integration
Unified Messaging
TeleServer
3
Office Communications
-- The Next Generation
4
Benefits of TelePCX
Lower Total cost of Ownership
Multi-location /WorkAnywhere ??
Centralized /Distributed System Setup
Supports all kinds of Telephone Interface
Anyway you like to Handle Incoming / Outgoing
Calls
TelePCX
Lots of Advanced Applications
AdvancedVoice Mail/ Personalized Call
Management
Easy Handling ADSI Phone /User Console
5
Flexible Incoming/Outgoing Call Handling
Direct incoming call ap propriately , Improve
Customer Satisfaction, lifting Company Image
Hunting / Ring Down / ACD group
Anyway you like to Handle Incoming/Outgoing Calls
Trunk Grouping
Multi-Company

IVR/FOD
Multi-Level Auto-Attendant
Office/Lunch/none-business hour
Least Cost Routing
Toll Restriction
Advanced ACD/Predictive Dialing
Audio Conference Room
6
Advanced Voice Mail Funcitons
Boomerang (Caller ID Call Back)
Message Notification (voice, pager, email)
Call Screening / Messaging Screening
Advanced Voice Mail/ Personalized Call
Management
Voice Message saved as E-Mail
Fax Mail saved as E-Mail
Sufficient Voice Ports
One Number Follow Me
Unlimited Virtual Extensions
Access Trunk Line
Reminder Call
6 pre-recorded personal greetings
Remote Access Voice Mail

Exclusive Message
Changing Password
Message Playing Sequence
7
Personalized Call Management
One Number Follow Me
Call Screening
Call Forwarding
Call Wait
Leave Message Directly
Station Speed Dial
Message Notification
Recording Greetings
Conditional/Unconditional Call Handling
Call Forwarding while the line is busy or no
answer
8
Easy Handling User Console
Intuitive On-Screen User Console
Screen Pop with Caller ID
Efficiently answer or make phone calls
Toggle Between Calls
Easy Handling ADSI Phone /User Console
One-click Call Recording
Extension Status
Unanswered Call List
Double Click to Return Calls
Customized Ringer Tone
Setup Call Management from Screen
Work with IP Phone/Soft Phone/Analog Phone,
Change the Phone from Screen
Full-Featured Function Button Park, Conference,
Leave Message Directly, etc.. Better than a
Digital Phone
9
Analog/Cordless/ADSI Phone
Standard Analog Interface for Cordless Phone
Inexpensive Analog Phones
ADSI Phone
Easy Handling ADSI Phone /User Console
Step-By-Step Operation Guide
Caller ID Display
Unanswered Call List
Message Light
Full-Featured Function Button
Call Waiting
Call Park
Conference
Leave Message Directly

Overhead Paging
Station Speed Dial
10
Advanced Applications
Open structure and One-Box Platform
Providing opportunities for system
integrators to easily create various
applications for businesses
Advanced Applications
Web-based Unified Messaging
WorkAnywhere (IP-Extension)
Virtual Extension
Office Hoteling
Messaging / Secretarial Service
Advanced ACD
Agent Console / Soft Reader Board
Predictive Dialing/Campaign Management
Distributed Call Center

Audio Conference Room
DID (Direct Inward Dial)
11
Support All Kinds of Telephone Interface
Any Combination of various kind of telephone
interface
Supports all kinds of Telephone Interface
  • VoIP Integration
  • No distance limitation with high speed
    Internet connection
  • Make PBXs in different locations work like
    one PBX (Multi-Location PBX)
  • Employee could work at home. WorkAnyWhere
  • T1/E1/ISDN Advantage
  • Some traditional PBX manufacturers do not
    have T1/E1/ISDN board for smaller systems.
  • PBX Systems capable of handling T1/E1/ISDN
    are usually very expensive.
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