Security Initiatives EVAs Perspective

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Security Initiatives-- EVAs Perspective

• Presented at
• 3rd APEC Transportation Minister-Industry
  Symposium
• Lima, Peru
• by
• Kitty Yen
• President, EVA AIR
• May 6-7, 2002

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It is my great honor and privilege to be invited
to give a briefing titled Aviation Security
Initiative - EVAs perspective at The Third APEC
Transportation Minister - Industry Symposium.
Thank You !
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The day the world changed!

• Before the terrorist attack on September 11 last
  year, most travelers considered security to be
  almost a nuisance.

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• But today, the perception has changed. Today,
  the desire of passengers to have a safe and
  secure journey is soaring !

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Aircraft are grounded !
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• It is extremely difficult to look to the future
  of air transport development without recalling
  the impact of the event of 11th of September and
  its aftermath. The issues of security, traffic
  reduction, insurance, even the economic survival
  and confidence of future air transport emerged.
  Perhaps, the aviation industry never faced so
  many challenges, such bleak prospects and tough
  decisions at the same time.

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Cooperative efforts to restore the transport
publics confidence -- Safer Sky a focused
agenda
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• To restore the publics confidence and to ensure
  the aviation systems security is critical to
  achieve the goal of this symposium -- Pathways
  to Prosperity.
• The cooperative efforts and preventive measures
  on aviation security should be our focused
  agenda.

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Global Initiatives

• APEC
• Transportation Working Group / Aviation Security
  Experts Subgroup
• US DOT
• Rapid Response Team
• ICAO
• High-Level Ministerial Conference on Aviation
  Security.
• IATA
• Global Aviation Security Action Group (GASAG)

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Airlines Perspective

• The global perspective on aviation security
  enhancement has just been briefed by our IATA
  representative. As an air carrier, besides
  regulatory compliance, I would like to share with
  you our perspective and what EVA Airways is doing
  on security enhancement.

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Aviation Security Objective

• Our goal in aviation security is to keep the
  terrorists away from the airport, off the
  aircraft and out of the cockpit.

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EVAs Initiatives on Security Enhancement

• In order to restore passengers confidence,
  several security enhancements have been
  implemented. Our first priority, as an airline,
  is how to reject the high-threat passenger
  onboard the aircraft. To achieve this, an
  effective passenger profiling system is required.

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1. Passenger Profiling

• Currently, FAA passenger profiling criteria are
  in use, if a passenger is designated as a
  selectee, specific security procedures will be
  followed.

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Blacklist Passenger (BIP) Database

• In the mean time, EVA has also established a BIP
  database, which integrates with the passenger
  reservation system, to perform passenger identity
  verification. If a passengers reservation
  matches the no-fly-list on BIP, the system will
  give an alert seventy-two hours before departure.

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Passenger Profiling Security Check Procedures
TSA EA1546-01-17A EA1546-01-18A
EVA / BIP
Intelligence from other authorities
If No Fly List match pax reservation BIP system
will give an alert 72HRS before departure
Notify Local Authority
Handle by the local authority for further
interrogation
Pax Verification
Fail
Pass
Reject Pax Check-in
Fail
Security Check
Pass
Continual Inspection of Accessible Property
Person
Reject Pax Boarding
Fail
Pass
Pax Boarding
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2. Airport Security

• For airport security, EVA is complying with the
  required security check of passenger and cargo
  handling, which is laid out by various
  authorities, and we are responsible to ensure
  that the security system are functioning
  properly.
• a) Inspection of check-in carry-on baggage --
  Physical inspection -- X-ray Check

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b) Check-in Baggage

• Physical check and X-ray inspection.
• All transfer baggage is subjected to X-ray
  screening. The X-ray machines installed at either
  domestic or international airports in Taiwan have
  just all been replaced by the Line Scan Model, so
  called advanced technology.

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• c) Secondary Baggage Screening

• The explosive detection system CTX-5000 is
  deployed at the CKS International Airport and
  is being used as a secondary baggage screening
  device.

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d) Cargo Security

• Accepting cargo from a Known Shipper, BRs
  selected agents only.
• For enhancing cargo security, a tunnel type X-ray
  machine will be installed by Airport Police
  Bureau later this year at CKS International
  Airport.

• Requiring all shippers and agents to submit a
  Security Endorsement to guarantee the content
  of the cargo is safe.

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• Small parcel and mail are subject to 100 X-ray
  screening

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3. Aircraft Security

• To ensure aircraft is secure either on the ground
  or in the sky, enhanced security measures are
  implemented at the airport and onboard the
  aircraft, such as
• a) ID checks for flight crew and service
  personnel.

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• b) Physical check for the flight crew and service
  personnel.

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c) Aircraft Guard

• The airport police provide 24 hours aircraft
  surveillance.

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• d) Aircraft Security Check

• Thorough aircraft security checks before
  passenger boarding and after passenger
  disembarkation -- not only checks by the
  flight attendants but also by the airport
  police.

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• e) Fortified Cockpit Door

• Phase I modification to fortify the cockpit
  door, temporary modification of cockpit doors
  has already been completed.

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• Phase II modification will be completed before
  Apr. 9, 2003. The new doors will satisfy the
  ballistic, decompression and emergency egress
  requirements.

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• Surveillance cameras, transponders and other
  technologies are also under review for future
  installation.

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• As we know, the prevailing notion until
  September 11th was to be cooperative with the
  hijackers and to take them where they wanted to
  go. That is no longer the case.
• Now, it is clear that flight deck must be
  protected and crew must be trained to take
  necessary actions such as cabin depressurization
  and defensive maneuvering to protect passengers
  and the aircraft when the situation so requires.

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f) Crew Training Briefing

• Modifying our anti-hijacking policy and providing
  increased training for our crew to take the
  actions necessary to protect our paxand aircraft.

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Special Crew Training

• Cabin depressurization
• Defensive maneuvers

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g) Sky Marshals

• To restore our passengers confidence and to make
  them feel safe and secure when onboard. EVA is
  implementing another security measure by
  deploying our well-trained security agents
  onboard as Sky Marshals.

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EVA Sky Marshals are civilians and they are from
Evergreen Security Corporation.
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• Well-trained Sky-marshals

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Frustration v.s. Encouragement

• The success of an aviation security system is
  difficult to measure. Like Ms. Jane Garvey said
  on her speech to the Aero Club of Washington on
  Jan. 22, 2002 A frustration in aviation
  security, as in safety, is measuring success -
  since success is the absence of failure. There is
  no way to know how many incidents, or how many
  accidents your efforts prevent. The successes are
  usually unseen. The failures are always public
  and tragic. Therefore, we need to give security
  professionals more encouragement when they are
  performing their job during this tough period.

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Effective Security System

• For security to be effective you
• have to know what to deter.
• -- Holman Jenkins
• Wall Street Journal

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• To conclude my briefing, as an industry
  representative,
• First, I would like to extend my sincere
  gratitude that APEC could provide such a forum
  and a platform between Ministers and
  representatives for articulating the industrys
  views and pleas to authorities for action. We
  must avoid the potential threats in our system in
  order to avert such tragedies from happening
  again.
• Secondly, I would like to urge that we take a
  more proactive and tighten our cooperation on the
  exchange of intelligence information.Information
  exchange is extremely important because if we
  dont have the information, we cant measure it
  if we cant measure it there is no way we can
  fix it.

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Thank You !