eSheffield: From eGovernment to

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• eSheffield From e-Government to
• Good Governance
• Dr. Julia Glidden
• 21 June 2006

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Setting the Scene
eGovernment Multi-channel service delivery.
Delivery of government services. Conduct of
government business.
eDemocracy Tools for formulation and enactment of
democratic decisions. Scalable large scale
dialogues. New forms of interactivity. Active
Citizen.
Good Governance Participation. Transparency.
Responsiveness. Consensus orientation. Equity.
Effectiveness and efficiency. Accountability.
Auditability. Information Governance.
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Where we are...
e-Government

• e-Information e-Transactions
• e-Government

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Where we are...
e-Democracy

• e-Voting e-Participation
• e-Democracy

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Sheffield From e-Government to e-Governance

• e-Government Projects
• First point one stop shop
• Sheffield.net online payment, bookings, forms
• Public Data kiosks -free email
• e-Democracy projects
• Electronic voting
• SmartSheffield card roll out
• e-Access Projects
• Sheffield Direct WiFi Mesh
• Mobile technology for councillors

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e-Voting From the Internet
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To Multi-Platforms

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From e-Voting to e-Participation
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From e-Voting to e-Participation
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From e-Voting to e-Participation

• Interactive online consultation / voting 14-18
  year olds
• Four Sheffield schools
• Smartcards authenticate students
• 3 issues banning smoking, local facilities and
  their representatives

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From e-Voting to e-Participation
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Sheffield Direct From e-Participation to
e-Access

• The City a pioneer in socially inclusive public
  access services
• Network of 40 kiosks
• Winner of EU Best Practice Award and 2005 Council
  of the Year
• August 05 WiFI Mesh via kiosks is next stage
  in citys digital journey
• A new wireless technology with broadband speed of
  delivery
• Creates a mesh coverage over a wide area rather
  than traditional hotspots
• Sheffields WiFi Mesh
• Delivers real time content and 21st Century
  Services to mobile devices
• Links to Heart of the City
• Provides infrastructure for comprehensive service
  delivery
• Will move service to new platforms such as DITV
  in the future

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Sheffield Direct A Network of Services
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Sheffield Direct Current Services
City Guide Whats On
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Sheffield Direct Future Services

• Leisure and Tourism
• e-Services
• Shopping
• SMS
• Telephony
• Video
• And Lots more!

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Nomad From e-Access to e-Governance

• National project (Nomad) 2004
• Bringing councillors closer to citizens
• 28 councillors given PDAs
• PDAs record citizen queries and issue receipt
• Citizens can track progress on a web site
• e-Enabled remote meetings real-time eVoting

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The Nomad Application
Touch here to begin sketch
Touch Next to move to next screen

• Sketch
• Use the stylus to sketch details that may help
  show location
• Touch Next to move to the next screen

• Additional Location Info
• Use the keyboard to type additional info on issue
  location
• Touch Next to move to the next screen

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e-Governance The Virtuous Circle

• Participation.
• Transparency.
• Responsiveness.
• Equity.
• Effectiveness and efficiency.
• Accountability.
• Consensus orientation.