AUQA AT CSU

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AUQA AT CSU
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OUTLINE

• Preparation
• Trial audit
• AUQA audit
• Portfolio preparation
• Panel visit
• Library interviews
• Preliminary results
• Impressions

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TRIAL AUDIT

• Portfolio produced
• Staff briefed
• About AUQA
• About the audit
• How does YOUR work relate to the Universitys
  strategic plan?
• Interviews held
• Report received

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TRIAL AUDIT RESULTS

• General comments (neither commendations nor
  recommendations)
• There were comments from some HDR students on the
  poor library resources, and their consequent need
  to use other libraries such as those at the
  University of Sydney and ANU, for example.
• The library has to give careful consideration to
  its ability to provide a quality service to the
  planned growth in research effort.

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AUQA AUDIT

• Portfolio produced (again)
• Staff briefed (again)
• Interviews held
• Preliminary comments received
• Report due October

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PORTFOLIO PREPARATION (1) IDENTIFY KEY FUNCTIONS

• Loans Services
• Document Delivery Services
• Distance Education Services
• Collection Management
• Acquisitions
• Cataloguing
• Collection Maintenance
• Digital Collections

• Information Services
• Information Literacy
• Web Site
• Resource Management
• Staff Development
• Physical environment
• Budget Processes
• Planning and Quality Assurance
• Regional Engagement

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PORTFOLIO PREPARATION (2) For each key function

• Key objectives
• Link with CSU strategic plan and Library
  triennial Plan
• Strategies and management structures
• Achievement evaluation
• Assessment of performance

• Feedback mechanisms
• Incorporation of feedback
• Staff training and development
• Review processes
• Relevant documentation

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PORTFOLIO PREPARATION (3)

• Faculty/Division portfolios on central web site
• University portfolio submitted
• AUQA Panel request supplementary information
  mountain

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AUQA VISIT

• Offshore onshore partners
• On campus
• Timetable for interviews set by Panel
• Interviewees nominated by Panel
• Interviews
• Individual, group, site visits

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LIBRARY INTERVIEWS

• Heads of Library Services DIT interviewed
  together
• Questions on University planning process
• Our ability to influence decisions
• Cross linkages between functional portfolios
• Library site visit
• 1 campus library, 15 minutes

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PRELIMINARY AUDIT COMMENTS

• Library service was rated very positively by the
  Panel
• BUT
• The Panel noted that the collection was variable
  with regard to its ability to support research

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IMPRESSIONS

• Its extremely time resource intensive
• Every Panel is different
• You cant predict what the Panel will ask about
• Tell it warts and all if it isn't good, tell
  them what you are doing about it
• Dont forget the good things they want good
  news stories too