Network Services

1
Network Services
2
Department of Administration InformationOrganiz
ational Chart
3
Network
4
State Network 1991-2001
5
Network

• Frame Relay Circuits
• T1102
• 56K.171

6
Frame Relay Connections
7
Backbone Segments Converted to ATM
8
Network (cont)

• Internet Provider
• Qwest (Micta)
• Fractional OC3 connection
• 45 Meg 155 Meg
• Routers (427)
• Configuration
• Maintenance
• Management

9
Network (Cont)

• Network Control Center (Help Desk)
• Monitor Network Performance
• Contact and Dispatch Appropriate Vendors
• Configure Video Conferences
• Respond to Customer Trouble Calls for Phone,
  Data, and Video Services

10
Contractors

• Capitol Communications
• Arrow Electric

11
Capitol Communications

• Manage PBXs in and around Capitol Complex and
  Cheyenne Area
• Perform Moves, Adds and Changes (MAC) orders for
  Capitol Complex
• Provide Phone Repair for Cheyenne Area Offices
• Administer Voice Mail and Automated Attendant
  Services

12
Arrow Electric

• Provide MAC Service Coverage for Areas Outside of
  Cheyenne- Statewide
• Provides Phone Repair
• Wiring Services, both Phone and Network
• Sell and Install Key Systems and Phone Sets
  Statewide

13
Voice
14
Voice

• Telephones.9719
• PBXs17
• Independent Phone Companies16
• Major Carriers3
• Calling Cards (ATT).2240
• Cell Phones.1665
• Cell Providers.5

15
Voice (Cont)

• Mac Orders (Moves, Adds Changes)
• 2247/Year
• ATT
• Toll Contracts for both In-State Out of State
  Long Distance
• Average Long Distance Volume
• 632,000 minutes/month

16
Wyoming Compressed Video Services

• Wyoming Video Conference System
• WVCS
• Wyoming Equality Network
• WEN Video

17
Hours Utilization for WVCS

• 19,155 total hrs in 1997
• 16,083 total hrs in 1998
• 15,874 total hrs in 1999
• 15,800 total hrs in 2000
• 21,804 total hrs from Nov 2000-Oct 2001

18
This past year, alone

• UW used 15,409.5 Hours
• Government Agencies used 4,716 Hours
• And
• Private Industry used 570.5 Hours
• On the WVCS
• Total Hours from November 2000 to October 2001

19
This resulted in

• A total of 582,928
• In Cost Savings for Government Agencies using the
  WVCS with a total of 1,953 sites and
  approximately 4,268 participants

20
Wyoming Equality Network Video (WEN Video)

• Deployed 1999-2000
• 92 Locations
• Serves K-12, Community Colleges and University of
  Wyoming College of Education
• 1st Year Operation-Beta Testing
• 2nd Year Operation-Average Monthly Scheduled
  Production Hours - 1050
• (September 2001 December 2001)

21
Network Services

• Telecommunications.state.wy.us