The Secrets of Successful Technology Coordinators Revealed

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The Secrets of Successful Technology Coordinators
Revealed!

• Doug ProutyTechnology Specialistdprouty_at_cccoe.k1
  2.ca.uswww.thesnorkel.org

March 5 6, 2002 - New York
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Why is it so hard to be successful?

• Role and responsibilities grow with technology
• Role not clearly defined
• Too many hats
• Requires Technical and Educational Expertise
• Not Enough Support

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Who do you interact with?
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What are your Responsibilities?

• Coordinator and Manager
• Staff Developer and Trainer
• Help Desk/Repair Technician
• Curriculum/Tech Integrator
• Systems Controller

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Coordinator and Managerresponsibilities

• Technology Planner
• Visionary Leader
• People Manager
• Equipment Manager
• Communications Manager
• Purchasing Budget Manager
• Web Developer/Content Manager

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Staff Developer and Trainer responsibilities

• Trainer and Instructional Designer
• Support System
• Scheduler
• Incentive Coordinator
• Integration Modeler

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Help Desk/Repair Technician responsibilities

• Network/Server Manager
• Internet Provider
• Internet Filter Manager
• Email Manager
• Hardware Setup and Software Install
• Phone and Voice Mail Technician

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Curriculum/Tech Integratorresponsibilities

• Explore products and online projects
• Software review
• Curriculum expert
• Standards alignment
• Acceptable Use and Ethics Manager

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Systems Controllerresponsibilities

• LAN
• WAN/Internet/IP
• Telephones
• Email
• Web
• Filtering

• Server Accounts
• Student Information
• Business Management
• Inventory
• Purchase Order
• Work Order

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So What Are the Secrets?

• Define who you are Be Flexible
• your role, your philosophy, your tools
• Prioritization and Time Management
• 50/50 Rule 50 hardware 50 people
• Use Management Tools and Documentation
• Feed your needs Learn Everything
• Communicate Well, Train Others People Skills
• Streamline and find Quality Tech Support

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Who are you?

• What are your responsibilities?
• Define and write-out what your are supporting
• Get support from Super, Principals, Teachers,
  etc.
• What is your philosophy?
• Integration, class design, labs, training,
  standards, etc.
• What are your tools
• Communication, Tech Management, etc.

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Prioritization

• Track where you are currently spending most of
  your time
• Rank your To-Dos
• Concentrate on results, not on being busy.
• Tips
• Dont be a perfectionist, Learn to say no,
  Multitask, Dont procrastinate

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Time Management

• Pareto Principle
• the 80/20 rule. This states that typically 80 of
  unfocussed effort generates only 20 of results,
  and that the remaining 80 of results are
  achieved with only 20 of the effort.

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Time Management cont

• Focus on your priorities
• Plan for effective use of time
• Use time more effectively
• Create more time
• Avoid distractions
• Books
• Time Tactics of Very Successful People by B.
  Eugene Griessman, Eugene B. Griessman
• Beyond Time Management Business With Purpose by
  Robert J Wright.

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Management Tools and Documentation

• Online help desk www.cccoe.net/hd
• Email management
• Live Tech Plan
• Survey and Audit Systems

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Feed your needsLearn Everything

• Your own Professional Development
• Find your interest
• Keep Current
• Curriculum First Technology Second
• Network with others www.thesnorkel.org

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Communicate Well, Train Others People Skills

• Distribute techno-goodies to the pioneers
• Lead through facilitating Be Positive
• Create a Technology Committee
• Model and support Best-Practices
• Find the hook that encourages the late adopters
• Train the Trainers find every opportunity

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Streamline and findQuality Tech Support

• Work to connect the teachers with your techs
• Consider using/organizing students
• Consider outsourcing - Plan ahead to use E-Rate
  for contracted services
• Set standards for hardware and software support
• Use databases
• Provide teachers with basic tech training using
  FAQs or flowchart

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Thank You!

• Doug Prouty
• dprouty_at_cccoe.k12.ca.us
• www.thesnorkel.org