Excellence in Volunteer Management

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Excellence in Volunteer Management
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Tools of the Trade24 January 2007

• What is the Excellence in Volunteer Management
  (EVM) Programme and how was it developed?
• National Volunteer Managers Training Needs
  Analysis conducted in 2006
• TNA used to develop a National Training Strategy
  (NTS) for Volunteer Managers
• Development of the EVM Programme one of the
  recommendations in the NTS

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• The EVM Programme is a flexible approach to the
  learning and development needs of volunteer
  managers
• EVM comprises bite sized pieces of learning which
  can be delivered flexibly through distance and
  e-learning through 11 coaching and as group
  sessions
• The pieces of learning can be combined into a 60
  hour programme leading to an ILM Endorsed Award
• EVM will be delivered by a range of Training
  Providers who have been licensed by Volunteering
  England

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• The EVM Programme
• The programme is divided into 4 modules
• Managing Yourself
• Managing People
• Managing Resources
• Managing in the Community

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• Managing Yourself 15 hours
• Continuous professional development
• Influencing skills
• Leadership skills
• Managing change
• Managing your time

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• Managing People 20 hours
• 1. Developing Volunteers
• Developing skills and talent
• Giving and receiving feedback
• Tools for training
• Coaching skills

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• 2. Managing Challenges
• Strategies for managing challenges
• Managing conflict
• Creative thinking
• Emotional Intelligence
• 3. Working together
• Building teams
• Developing relationships
• Matching motivations
• Planning and organising induction
• Planning and organising events and projects

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• Managing Resources 15 hours
• 1. Finance
• Budgets
• Understanding funders
• Researching funders
• Funders criteria and key questions

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• 2. Evaluation
• Monitoring evaluation
• Measuring impact
• Self assessing resources
• 3. Policy matters
• Risk assessment, management and insurance
• Volunteers and the law
• Policies and procedures

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• Managing in the Community 10 hours
• Using the IiV standard
• Planning strategically for volunteer involvement
• Embracing the community

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• The EVM programme has been designed to enable you
  to take charge of your own learning. It provides
  you with multiple options to suit your learning
  needs and preferences all accessible via a
  one-stop online shop.

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• Your Options
• Complete 60 hours of training and gain a
  national recognised award or simply choose
  elements to fulfil your current learning needs
• Choose your learning style. Learn online with
  the EVM
• e-learning modules at your own pace or attend a
  local
• classroom-based session delivered by one of our
  accredited and
• carefully selected training providers

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• Gain instant access to information sheets, best
  practice case
• studies and FAQs directly from your desktop
• Join a network of like-minded managers of
  volunteers to discuss
• and share challenges and experiences
• Rest assured that all the training modules are
  aligned to National
• Occupational Standards in Volunteer Management