Introduction to Hotel Operations RHIM 2308

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Introduction toHotel OperationsRHIM 2308
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Terminology

• Hospitality
• The cordial, sincere, and generous reception of
  guests.
• Hotel
• An establishment that provides away-from-home
  sleeping and living accommodations to transient
  travelers for daily remuneration.

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General Manager Compensation(1997)

• Rooms 1st Class Mid-price Economy
• 1 to 150 56,300 43,800 38,500
• 150-250 86,100 61,400 46,800
• 251-500 99,600 76,300 na
• 501 plus 125,500 62,600 na

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Hotel General Manager Annual Salaries (Thousands)
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Hotel Size Categories (1996)

• Under 150 rooms - 88.5
• 150 to 299 rooms - 8.5
• 300 to 600 rooms - 2.1
• More than 600 rooms - 0.9
• Based on 49,000 Properties

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Personal Info Card

• LAST NAME, FIRST NAME (NICKNAME)
• SOCIAL SECURITY NUMBER
• OVERALL GPA - EXPECTED GRADUATION
• AGE DATE OF BIRTH
• HOMETOWN - HIGH SCHOOL GRADUATION
• OTHER SCHOOLS ATTENDED

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Personal Info Card

• IF YOU WORK PLEASE TELL ME
• WHERE, HOW MANY HOURS PER WEEK ?
• WHAT POSITION DO YOU HOLD ?
• WHY DID YOU TAKE THIS COURSE?
• PLANS AFTER GRADUATION?
• HOBBIES OR ANYTHING ELSE ?