Volunteers

1
(No Transcript)
2
Volunteers
Who to look for
Who to avoid

Steve Leahy President CEO Greater Seattle
Chamber of Commerce September 14, 2006
3
Chamber Volunteers

• Believe in the mission of your organization.
• Are people with high expectations of themselves
  and others.
• Are motivated toward action and goals.
• Can be both reactive and proactive.
• Bring unique perspectives and experiences.
• Often are agents of change, but sometimes of
  inertia.
• Are stakeholders focused on personal and
  organizational success.

4
The New Form of Volunteering

• Must present a win-win situation.
• Prove well worth the investment of time, energy
  and brainpower.
• Be an extremely positive experience.
• Overcome everything else competing for their time
  and attention.

Source ACCE 2006 Conference presentation
by Janet Newham, Senior Vice President,
Membership Development, Charleston Metro Chamber
of Commerce and John Seymour, President
CEO Decatur-Morgan County Chamber of Commerce
5
Recruiting

• Be truthful and clear on goals/results.
• Listen carefully to gauge volunteers
  expectations and motives.
• Understand the issue and/or project requirements.
  
• Open communications by volunteer and staff.
• Deal breakers and how will they define success?

Source ACCE 2006 Conference presentation
by Janet Newham, Senior Vice President,
Membership Development, Charleston Metro Chamber
of Commerce and John Seymour, President
CEO Decatur-Morgan County Chamber of Commerce
6
Create the opportunities they want

• Express committees in terms of what they do, not
  what theyre called.
• Areas of interest vs. general business to
  business.
• Consider
• Development and growth
• What they bring and what they get out of it
• Their company concerns
• Issues impacting their bottom line
• Find their passion

Source ACCE 2006 Conference presentation
by Janet Newham, Senior Vice President,
Membership Development, Charleston Metro Chamber
of Commerce and John Seymour, President
CEO Decatur-Morgan County Chamber of Commerce
7
Matching Volunteers

• The Entrepreneur Volunteer
• Qualities
• Wants to implement change or impact a problem in
  a meaningful way.
• Have the desire to create, change and interpret
  needs and make dramatic shifts in the world.
• Change and action are a motivator.
• Making a difference in advancing a cause.
• These volunteers create their own opportunities.
• There are no "absolute" ways to accomplish a
  mission.
• Realize that doing new things can be messy.
• MBTI ESFJ, INFJ, ENFJ, INFP, INTJ

Source Volunteertoday.com June 2006
8
Matching Volunteers

• The Occasional or Serendipity Volunteer
• Qualities
• Consensus and harmony among people working on a
  project is most important.
• These volunteers like projects and events.
• Volunteers accept change, but comfortable with
  orderliness and existing framework.
• There are no absolute ways to accomplish a
  mission.
• Service is provided in a loose and unstructured
  manner.
• Qualitative measures are more important than
  quantitative.
• MBTI ISFP, ESFP, INTP, ENFP

Source Volunteertoday.com June 2006
9
Matching Volunteers

• The Vigilante Volunteer
• Examples
• Volunteers who identify needs and move to gather
  others through an organized effort to address the
  issue.
• Advocacy volunteers who organize others in a
  structured program to address issues in a dynamic
  manner.
• Volunteers who sometimes move outside the
  traditional institutions, establishing new
  institutional structures to reflect their
  beliefs.
• MBTI ISTP,ENTP,ENTJ

Source Volunteertoday.com June 2006
10
Matching Volunteers

• The Traditional Volunteer
• Examples
• Hospital volunteers who serve on regular
  schedules.
• Volunteers who serve on boards and committees in
  an active capacity.
• Temporary episodic volunteers who work through
  organizational structures to provide services.
• Volunteers active in an organized and established
  social network or committee structure.
• MBTI ESFJ, INFJ, ENFJ, INFP, INTJ

Source Volunteertoday.com June 2006
11
10 Qualities of a Leader

• From UW Football Coach Tyrone Willingham
• Character
• Commitment
• Passion
• Ability to focus
• Ability to be a good listener

12
10 Qualities of a Leader

• From UW Football Coach Tyrone Willingham
• Ability to communicate
• Ability to take responsibility
• Self-disciplined
• Problem-solver (anticipates resolves)
• Positive attitude

13
Servant Leadership

• The servant-leader is servant-first
• Servant leadership applies to allnot only
  volunteers
• Most prevalent in corporations

It begins with the natural feeling that one
wants to serve, to serve first. Then conscious
choice brings one to aspire to lead. The
difference manifests itself in the care taken by
the servant first to make sure that other
people's highest priority needs are being
served. Robert K. Greenleaf The
Servant as Leader
14
Servant Leadership

• The best test
• Do those served
• grow as persons
• Do they, while being served,
• become healthier, wiser, freer,
• more autonomous,
• more likely themselves
• to become servants?
• Robert K. Greenleaf
• The Servant as Leader

15

• "Never doubt that a small group of thoughtful,
  committed citizens can change the world indeed,
  it is the only thing that ever has."
•       Margaret Mead

We are prone to judge success by the index of
our salaries or the size of our automobiles,
rather than by the quality of our service and our
relationship to humanity.                        
                                                  
                                Martin Luther
King, Jr.
16
Resources

• ACCE
• www.e-volunteerism.com (charge)
• www.volunteertoday.com
• www.boardsource.org (for
  non-profit boards)
• www.independentsector.org (for
  non-profit boards)