STREAM

1
STREAM Transforming Neighbourhoods

• Kingston Upon Hull

2
The Bigger Picture

• Not just business not just web
• Strategy to use interactive television to give
  access to services
• Defined and created by users
• Exposing service providers to changing demands
• Driven by relevant and compelling content
• Delivered cross-platform (not just TV)
• Already delivering learning. More to follow

3
INNOVATION VT_VLE

• How is STREAM innovative?
• IPTV
• Video-rich
• On demand
• Cross-platform
• Personalised
• Simple to use

4
TRANSFORMATIONAL GOVERNMENT

• Reengineering public services
• New business processes
• Anytime/anyplace
• Needs based not service based
• Fulfilment
• Enabling people to add value
• Empowerment
• Not just services online
• Devolved control

5
DIGITAL AND SOCIAL INCLUSION

• Digital inclusion (opportunity to access)
• Free access and equipment
• Targeting those who cant afford
• Meeting the obligation to digital switchover
• Social inclusion (access to opportunity)
• Improved services
• Active citizens
• Giving people a voice

6
IMPACT

• Social
• An informed debate
• Making local decision-making accountable and
  transparent
• Providers will understand changing needs better,
  faster

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IMPACT

• Environmental
• Not just a forum for complaints
• Fostering a sense of neighbourhood ownership
• Making service delivery less wasteful
• Communicating directly with homes
• Freeing communities to shape the green agenda

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IMPACT VT Feonic

• Economic
• Already delivering
• Increased business sales
• Revitalised businesses
• Collaboration/Co-opetition
• Creating new businesses and new jobs
• High skills

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PARTNERSHIPS IN ACTION

• The community
• Service providers
• Technical partners
• Evaluation
• Sustainability
• The Local Authority

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EXISTING STRATEGIES

• Hull Interactive Television Project
• UK Online and Peoples Network
• Skills for Life
• BBC
• Customer Service Centres
• Digital Home/Neighbourhood
• Digital Cluster

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TRANSFERABILITY

• Technically
• Works on 1Mb/s connection
• The preparations are underway for IPTV
• Bundled with telephony
• Process
• A framework for engagement and participation
• A flexible platform for collaboration

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STREAM Transforming Neighbourhoods

• Kingston Upon Hull