Food Industry Management Lecture 4

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Food Industry Management - Lecture 4

• The Management Process
• Continued

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A quick revision
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The Management Process

• A process is a systematic way of doing things
• Generally accepted functions or processes of
  management consist are
• Planning
• Organising
• Leading
• Controlling

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Organising

• Allocating work, resources and delegating
  authority in order to achieve goals
• Different goals require different structures
• e.g. consider producing canned foodstuff vs.
  developing computer software

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Organising Continued

• Managers must therefore match an organisations
  structure to its goals a process called
  organisational design
• Key ingredients to organising activities are time
  and relationships
• Organising produces a structure for relationships
  in an organisation
• Through these relationships future plans are
  pursued
• E.G. Coordinating the work of various
  departments to get our low-fat high fibre yoghurt
  onto supermarket shelves

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Organising Continued

• Part of organising is also acquiring additional
  human resources to join the current relationship
  structure staffing

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Leading

• Leading an important management process which
  involves directing, influencing and motivating
  fellow employees
• These qualities are important in the pursuit of
  of the desired future that emerges from the
  planning and organising process
• Leadership also entails creating the desired
  environment for employees to achieve their
  aspirations

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Controlling

• An important process for managers is to ensure
  that the employees of an organisation make the
  necessary contribution towards the organisations
  goals i.e. Controlling
• Elements of control
• Establishing standards of performance
• Measuring current performance
• Comparing current performance to the established
  standards
• Taking corrective action if necessary

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Controlling continued

• Think of the dilemma we will face if we have
  orders for our yoghurt which we promised to fill
  and we have the yoghurt ready but the packaging
  department has not timeously ordered the
  containers for the yoghurt or the containers are
  available but the quality is inferior

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Controlling continued

• Control helps the manager keep the organisation
  on track.
• Quality has become an important aspect of control
  e.g. The use of an approach like total quality
  management (TQM).
• TQM focuses managements attention on improving
  all processes of work by addressing the
  operations and functions in the organisation
• Once again relationships and time are important
  considerations in control activities