Professional Development

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Professional Development

• Many Roads to the Happy Place

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Focus on the beginning and end

• Think of the target population
• Motivation
• Needs
• Wants
• Fears
• Think of the happy place

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• Training focuses on the path without thinking of
  the traveler or the happy place.

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Many ways through the forest

• Small bites are easier to eat (SBEE)
• Multiple mediums
• Plans for support what when it breaks
• Models
• Sharing is good
• CoP teach each other
• Rewards

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Planning time is well spent

• Observe people
• Ask about problems
• Ask about solutions
• Rapid prototype
• Shoot wide then narrow

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Training is fundamentally flawed as a primary
intervention
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A Flawed Intervention
Theoretically flawed

• Behaviorist vs. Constructivist
• If I teach you the pieces, you will know the
  whole
• Doesnt work for problem solving
• When to use which function
• KM suffers same fate
• Many pieceshow put them together

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A Flawed Intervention
Strategically flawed

• Reactive and conservative
• No new strategies.. just new delivery (web based,
  LO)
• Place to turn for a solution?!
• Has become marginalized

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A Flawed Intervention
Tactically flawed

• Cost of taking people away from job
• Retention bucket of water
• Cant build SMEs cant afford time

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No innovation in crisis.Cant provide direction
or solution.
Summary
Only innovations in delivery.
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Important distinction
Learning and training are NOT synonymous Training
is a thing Learning is a verb We can develop
training We can only hope to SUPPORT learning
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There will always be training

• Established set of facts
• Stable enough for good ROI
• Intangibles espirit d corps

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What do we need to do?

• Training is one of several interventions..
  really.. a small screwdriver in the toolbox
• Look at different classes of intervention
• Performance support tools
• Minimal training with performance support
• Nurnberg Funnel
• Coaching/mentoring
• Performance support systems