Getting the Most out of Your Appraisal

1
Getting the Most out of Your Appraisal

• with
• John Phillips

2
Appraisal

• The systematic assessment of the
• recent and current performance
•   of employees and their future   
• potential and development needs -
• it is a two-way conversation

3
The Purpose of Appraisal

• to verify the job description
• to assess past performance
• to encourage by praise and advice
• to discuss problems in the job
• to set work plans and objectives
• to identify training needs

4
Appraisals - Other Benefits

• an opportunity to discuss improvements and
  changes
• can identify individuals who are suitable for
  promotion
• can provide information for the reward review
• can provide information for personnel

5
Benefits to the Appraisee

• an opportunity to be clearer about the
  organisations goals
• to gain feedback on performance
• can assist staff to plan their work
• an opportunity to discuss career and future
  development needs
• an opportunity to discuss other issues

6
Appraisal Schemes

• Narrative report
• Rating
• Comparison with objectives
• Competency based
• Linked to reward?

7
Preparing for the Interview

• review job description
• review past objectives
• what were the achievements?
• what could have been done better?
• what obstacles were met?
• prepare draft objectives - how and when can they
  be achieved?
• consider training and development needs
• consider other relevant issues to raise

8
The Appraisal Interview

• take documentation
• listen carefully
• keep an open mind
• body language?
• ask questions - test for understanding
• receive critical feedback constructively
• what are the facts?
• be responsive
• raise other issues if appropriate

9
Body Language

• appearance
• facial expression - smile
• eye contact
• posture - sit in a relaxed manner
• gestures - nodding, etc
• tone of voice

10
Receiving Critical Feedback

• Avoid the following knee jerk reactions
• blame
• rationalisation
• excuses
• attack
• deny

11
Self Awareness

• The ability to recognise and understand
• your moods, emotions and drives,
• as well as their effect on others

12
Self Regulation

• The ability to control or redirect
• disruptive impulses and moods
• The propensity to suspend judgement -
  to think
  before acting

13
Assertiveness

• be specific about what you want
• make clear and simple statements
• be persistent
• maintain eye contact
• listen carefully
• do not over-react
• be collaborative
• avoid self put-downs