Using e-Assessment in the Recruitment and Appraisal of Staff

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Using e-Assessment in the Recruitment and
Appraisal of Staff

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Introduction

• A review of current and potential applications
• Benefits realised in practice
• Factors affecting adoption

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Main Features

• Provide Virtual Interviews through
  web-delivered tests
• Tests are defined by the user
• Recruitment Stage identifies best candidates for
  interview stage
• Staff Appraisal is done using objective criteria

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What does a test achieve ?

• Clearly indicates basic skills and knowledge
  applicable to the job
• Quickly eliminates applicants through killer
  questions
• Provides a formal record for the benefit of both
  applicant and client
• Gets the right applicant to interview

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Key Benefits

• Avoid unnecessary interviews
• Reduce administrative costs
• Speed up the process
• Demonstrate and record objectivity
• Reduce staff turnover by improved job matching
• Identify staff training needs
• Challenge/improve recruitment needs

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Examples in action

• Supermarket recruitment of Check-out staff
• Appointment of nationwide network of fitters for
  home furnishings
• Recruitment by University of non-academic staff

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Practical Benefits Realised

• Establishes efficient process AND a database for
  future hirings or promotions
• Candidates (and client!) have clear view of job
  requirements
• Automatic audit trail generated help handle
  complaints from rejected candidates

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Example of benefits realised Non-academic staff
recruitment to University

• 720 applicants within 12 days
• 87 applied on-line across all disciplines
• 50 reduction in time to process applications
• 80 reduction in time to achieve 1st interviews
• 50 overall cost reduction
• Plus generation of Talent Bank

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Factors Affecting Adoption

• Tests not easy to design
• Weve always done it this way
• Nobody adds up the current costs
• Accessibility (in both senses) to technology

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The Way Forward

• Provide Test Design services
• Publicise the successes