EPMM Training Results Enterprise Project Management Methodology

1
EPMM Training ResultsEnterprise Project
Management Methodology

• March and April 2005 Classroom Courses

2
Achievements

• Pushed out a practical methodology that can be
  used immediately on projects
• Content was appropriate for people with varying
  PM skills
• Experienced PMs appreciated aligning the content
  with their experience
• Nearly everyone felt challenged by the breadth of
  material
• Built confidence in participants ability to
  better manage projects, promoting the use and
  continued enhancement of the methodology and
  tools
• Sparked excitement and momentum in agencies,
  beginning the process of wider acceptance and
  buy-in

3
The Participants

• 183 Participants
• 25 Agencies
• 7 Classes (filled or over-subscribed)
• 4 two-and-a-half day courses
• 3 half-day courses over five days
• 5 Instructors from four agencies
• 4 Net no shows
• 3 Locations
• CTC
• Finance Building
• Keystone Building

4
Agency Participation
EXOFF Executive Offices
5
Representative Comments on the Course
From written course evaluations

• A great first step to getting people on the same
  page.
• This was extremely beneficial to become a more
  effective PM.
• The course provided a reality check for me and my
  understanding and practice of project management.
• A lot of helpful templates and ideas for managing
  projects.
• This type of training is much needed in the
  Commonwealth!
• I am excited about the possibilities.
• I will certainly use this in my work projects.
• I feel better prepared to lead and participate on
  projects.
• Even though Ive had formal training and
  experiences managing multiple large projects, I
  found this training to be helpful.

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Critical Comments About the Course
From written course evaluations
1.1
0.55
2.2
6.5
2.2
4.9
7
The InstructorsEach course was instructed by Ed
Uravic and one or two co-instructors.

• Ed Uravic, OA/OIT
• Lori Mirarchi, OA, Human Resource Development
• George Gombeda, PennDOT
• Wayne Vols, DPW
• Karen Summey, DPW

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Representative Comments about the Instructors
From written course evaluations

• Very clear and very knowledgeable.
• Articulate experience was evident.
• Real world examples were effective.
• Well prepared.
• Very professional and well spoken.
• I was impressed with all the instructors.
• Very friendly and disarming instructors.
• Enthusiastic pleasant.

9
Course ExpectationsParticipants identified their
expectations at the beginning of each class. At
the end, they were asked if the course met each
expectation responses are summarized here.

• Expectations addressed by the course
• Learn ways to help with current projects.
• Formalize what I know from experience.
• Fill in gaps from previous training, improve
  skills.
• Learn new Commonwealth requirements/standards.
• Deal with vendors better.
• Expectations not addressed by the course
• Learn how to use software tool.
• Apply this to an agency methodology.
• Getting resources for my project outside my
  agency.

10
Challenges to Managing ProjectsParticipants
identified challenges at the beginning of each
class. At the end, they were asked if the course
met each challenge responses are summarized
below.

• Challenges addressed by the course
• Lack of communication.
• Lack of buy-in from executives.
• Changing priorities/politics.
• No methodology.
• Meeting deadlines.
• Customer satisfaction.
• Scope creep.
• Coordinating activities, getting organized.
• Lack of authority of project manager.
• Loss of funds (addressed in part).
• Challenges not addressed by the course
• Getting staff resources.
• Procurement processes.
• Details and changes to requirements.

11
Room for Improvement

• Participants overwhelmingly believe the course
  and methodology need to be mandated for IT and
  program executives and managers.
• The course should be delivered for program staff.
• The course could be delivered in less time with
  no reduction in quality.
• It appears IT staff are not well informed about
  OIT activities, including this course. There may
  be untapped demand for the course.

12
Going Forward

• A classroom course will be delivered soon
  covering the remaining activities of the EPMM,
  with those completing the first course receiving
  preference.
• Training will be provided on requirements
  development, standards and management.
• Once the PM standard tool is selected and
  procured, the EPMM will be automated.