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Working Knowledge A Discussion

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Easy to read for a beginner. The content is general so it can be read. Examples of what worked and what didn't. Chapter ... Monster Jobs: www.monster.com ... – PowerPoint PPT presentation

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Title: Working Knowledge A Discussion


1
Working KnowledgeA Discussion
  • Karthik Gaekwad
  • Graduate Student, Computer Engineering

2
Summary of the chapters
  • Positives
  • Easy to read for a beginner
  • The content is general so it can be read
  • Examples of what worked and what didnt
  • Chapter summaries at the end of each chapter

3
Summary of the chapters
  • Negatives
  • Not enough technical detail (Technologies for
    Knowledge)

4
Outside research
  • ITC and the coal fire project
  • Knowledge Management jobs
  • Knowledge transfer when someone resigns

5
ITC and the Coal fire project
  • ITC International Training Centre for Aerial
    Survey
  • Located in the Netherlands, Europe
  • Had a research project to minimize the number of
    underground coal fires during mining
  • The knowledge had to be transferred inside the
    company and then to the client (Peoples Republic
    of China)

6
ITC and the Coal fire project
  • Inside ITC
  • Easier Group of 10
  • Internal Research Seminars
  • Newsletters
  • European Researchers
  • Publications
  • Reports
  • Theses

7
ITC and the Coal fire project
  • Transfer to the PRC
  • Training engineers, researchers, fire fighters,
    managers
  • Research Supervision
  • On the job training
  • On site workshops
  • Seminars
  • Short courses

8
Knowledge Roles
  • A quick lookup on www.monster.com
  • Knowledge Management positions.
  • Knowledge Management Consultant at Accenture

9
Knowledge Management Consultant
  • Interacting with customer personnel to identify
    business objectives turn them into a KM strategy.
  • Defining customers requirements to achieve KM
    objectives.
  • Develop and implement effective KM governance
    approaches.
  • Design and implement effective KM processes and
    integrate them with clients business processes.
  • Develop and implement effective content
    architectures and taxonomies.
  • Identify and implement appropriate technology
    tools to implement clients KM program.
  • Understanding key barriers to KM behavioral
    change and developing effective change management
    programs.

10
Knowledge Transfer
  • Facts of knowledge transfer during a resignation
  • Strategies for a company that is losing an
    employee who has knowledge about the workings of
    the company
  • Exit Interviews
  • Try and hire the employee into another position
  • Or use him as a consultant

11
References
  • ITC and the coal fire project http//www.isprs.or
    g/istanbul2004/comm6/papers/702.pdf
  • Monster Jobs www.monster.com
  • Exit Interviews http//dictionary.reference.com/s
    earch?qpragmatics
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