Office of Vehicle Acquisition

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Office of Vehicle Acquisition and Leasing
Services
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Role of the New Fleet Service
RepresentativeinThe dot.com World
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Old Role of FSR

• Hands-on Environment
• Worked on vehicles
• Checked in new vehicles and old vehicles
• Monitored fuel by manually reviewing receipts
• Monitored maintenance and parts by processing
  invoices
• Customer visited FMC to pick up vehicles

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New Role of FSR

• Dot.com Environment
• Outsource work using National Vendor Database
• Use Consignee Delivery
• Sales Contractors for new and old vehicles
• Automated Oversight
• fuel, mileage and maintenance
• Customer visits and information meetings
• Greening the Government

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How this helps you, The Customer

• Mobile Workforce Working for You
• Availability of Oversight Reports
• Newer Fleet / Lowest Rental Rates Available
• Quality Fleet Services
• Assistance on National Environmental Issues

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The Mobile FSRIn The Dot.com World

• Lap Top Computer
• E-Fax
• E-mail
• Cell Phone
• Voice Mail

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Lap Top Computer

• Mileage express
• Word
• Excel
• FMS
• URSA
• Power Point
• AMP
• Internet

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E-Fax

• Receive documents while on the road or in motel
  rooms via Fax
• Make decisions faster for the ACC or MCC
• Better enable us to serve our customers needs

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E-mail

• Less chance for the FSR to misplace a document
• Better enables the FSR to keep in constant touch
  with our customers
• Send documents and letters to many customers and
  agencies quickly
• Travel

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Cell Phone Voice mail

• Always get in touch with your FSR
• Answer questions from agencies and vendors faster
• Keep in touch with ACC and MCC for faster repairs

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Other Dot.com ToolsGoing Paperless

• FMS - 2 - GO
• Mileage express
• Dial-a-mile
• Amp
• Fleet Commander
• MAMA
• SWEN
• RAID

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http//pub.fss.gsa.gov/vehicles/leasing/

• The dot.com Connection
• to Vehicle Leasing

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What GSA Provides

• Modern Fleet
• Competitive Rental Rates
• Quality Fleet Services

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Modern Fleet

• Replacement Guidelines
• Sedans - 3 YR. /or 60,000
• Light Trucks - 6 YR. / 60,000
• Manufacturers Production Standards
• Manufacturers Warranties
• Alternative Fueled Vehicles

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Competitive Rates

• Acquisition Financing
• Manufacturer Purchased
• Low Rate Increases NTE 2

• Rates Include Fuel and Maintenance

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Competitive Rates

• Schedule 751 Lease
• Sedan (8c) 299 to 799/Month
• Minivan (20) 399 to 799/Month
• Pickup (46) 325 to 600/Month
• Does not include Maintenance, Tags and Fuel.

• GSA Lease Cost
• Sedan - 165.00 / Month .10 / Mile
• Mini Van - 201.00 / Month .13 / Mile
• Light Trucks - 193.00 / Month .15 / Mile
• Includes Maintenance, Tags and Fuel.

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Accessory Equipment

• NEW POLICY?

• OEM Provided Equipment
• GSA is responsible (monthly charge to agency)
• After Market Purchase of Equipment
• Leasing Agency is responsible

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QUALITY FLEET SERVICES

• Fuel Credit Card Services
• Maintenance and Repair
• Accident Management

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Fleet Fuel Credit Card Program

• VOYAGER FLEET FUEL CARD
• Client Services 1-888-785-1732
• Core Services
• Fuel
• Maintenance/Repair
• Under 100 call 1-800-621-3588
• Emergency Repairs
• Up to 499
• Exception Reports

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Proper Credit Card Use

• Do Not Buy
• Food
• Maps
• Air Fresheners
• Wax
• Details
• Premium Fuel

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SVEN(See Voyager Exceptions Now)
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Maintenance and Repairs

• Call the MCC at 1-888-622- 6344
• Call MCC for repairs over 100.00
• Call MCC for tires over 50.00
• Review and sign repair invoices
• Mileage, tag number and remittance address on
  invoice.
• Provide feedback on unsatisfactory repairs

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Maintenance and Repair Savings

• Warranties
• Ford Quality Care
• Choice of Vendors
• Tires/Brakes
• Glass Repair

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• Accident Control Center
• Notify Supervisor
• Complete Standard Form 91 94
• Call 1-800-793-1505 to report
• Know Internal Tort Claim Procedures

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DRIVER RESPONSIBILITY

• Monthly Mileage Reports
• Preventive Maintenance
• Safeguard Vehicle, Credit Card Keys
• Proper Vehicle Operation

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Mileage Reports

• Mileage Express
• Web-based Mileage Reporting System
• www.fss.gsa.gov/mileageexpress
• Easy as 1,2,3
• 1. Username and Password
• 2. Customer Number and Access Code
• 3. Current Odometer Reading

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Mileage Reports

• Dial-A-Mile
• Toll Free Mileage Reporting
• Up to 20 Vehicles
• 1-877-472-3773
• 6 AM to 6 PM Central Standard Time
• Access Code and License Number

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MAMA(Maintenance and Mileage Application)
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Preventive Maintenance

• GSA FORM 3478
• Complete by the 20th of the month the
  Notification is received.
• PM Schedule is every 12 months or 7500 miles,
  whichever comes first.
• Insures Warranty Compliance

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MAMA(Maintenance and Mileage Application)
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Safeguard Vehicle, Credit Card and Ignition Key

• Keep Vehicle Locked and in Secure Area when
  available
• Call FMC for Replacement of Lost and Broken
  Credit Cards
• Keep a Spare Key

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Proper Vehicle Operation

• ROUTINELY CHECK
• Lights
• Fluid Levels
• Tires
• Purchase Regular Unleaded Fuel
• Self-service Fuel (where available)
• Report Accidents Immediately to ACC and
  Supervisor
• You are being Watched!!

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GREENING THE GOVERNMENT

• EO 13149 - Reducing Fuel Consumption By 20 in 5
  years
• Achieved by using
• Alternative Fueled Vehicles
• Reduce Size of Vehicles
• Use Re-refined oil
• Use Retread Tires

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GSAs Green Commitment

• Vehicles
• Largest AFV Fleet
• Variety
• Partnerships
• FedFleet
• Clean Cities
• Information
• Fleet Management Centers
• GSA Fleet Web Page
• Vendor and Product Information

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CUSTOMER SATISFACTION

• Feedback through
• GSA Representatives
• CSD Partnerships
• Customer Workshops
• Local FEDFLEET Chapter
• IMEAC 2001

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GET CONNECTED!!
http//www.gsa.gov
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The GSA Fleet Team

• A team dedicated to providing our customers with
  quality Fleet Management Services and Vehicles at
  a competitive price with the least overall cost
  to the taxpayer.