Teaching management skills in EFL

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Teaching management skills in EFL

• John Allison

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Its not just how you say it, its what you say!

• What and How
• Why teach management skills?
• Three scenarios
• Examples
• Giving feedback
• Sourcing content
• Benefits

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What and howManagement in English

• Warmers
• Inductive learning
• PPP
• Pair and group work
• Role plays and simulations
• Feedback

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What and howEnglish for Management

• People skills
• what you say
• Language training
• how you say it

• how you say it
• what you say

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Why teach people skills?

• Interest
• Need
• Face

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Three scenarios
MANAGEMENT
MANAGEMENT
LANGUAGE
LANGUAGE

• Management training activities for language
  skills work
• Management background for target language
  practice
• Combining management skills and target language

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Case studies
Example of video case study from The Business
Upper-Intermediate
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Cultural context
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Cultural context

• High Context
• Japanese
• Chinese
• Arab
• Greek
• Mexican
• Spanish
• Italian
• French
• French Canadian
• English
• English Canadian
• American
• Scandinavian
• German
• German-Swiss
• Low Context
• From GLOBALWORK Bridging Distance, Culture, And
  Time

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Culture and negotiation
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Feedback
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Feedback
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Customer care
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Customer care
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Giving feedback

• Practise what you preach
• Praise before constructive criticism
• Prioritize feedback
• Audio / video

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Sourcing content skills areas

• time management
• management style
• coaching
• counselling
• motivation
• cross-cultural

• self-awareness
• team-roles
• goal-setting
• assertiveness
• managing conflict
• stress management

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Sourcing content materials

• Internet
• Management self-help books
• Case studies
• Activity packs

•  management style 
• The One Minute Manager
• (Blanchard Johnson)
• The Best of Dilemma and Decision from
  International Management Magazine
• Fenman Training www.fenman.co.uk

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Benefits

• variety
• credibility
• interest
• motivation
• respect

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john_at_infolangues.com

• subject presentation