ORIENTATION

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ORIENTATION
IRVIN E. HOUCKCENTER FOR INFORMATION TECHNOLOGY

• August 2002

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Topics

• Center for Info Tech (CIT) Overview
• E-Mail
• Network Resources

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Center For Information Technology (Mudd Level A)

• Computer Sales Service
• Administrative Computing Services
• Networking, Operations Systems
• Client Services

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Mudd Level A
Late-Night Study Lounge
Operations / Prod Services
Library Reserve Room
Computer Store
CIT Offices
2 Win / 8 Mac in lobby
Auditorium Mudd 050
Store Mgr Office
CIT Lobby
Entrance to Lobby (from Library)
HELP DESK Mudd 005
Computer Lab Mudd 052
Mudd 008A Director of CIT
Mudd 008 MAIN CIT Office/Secretary
Not to scale
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Computer Sales Service

• Procure computers peripherals for departments
  in accordance w/annual plan
• Office Installations
• Maintenance and repairs
• Annual Back-to-School Sale
• Consulting services
• Web links for personal purchases at educational
  discounts

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Administrative Computing Services

• Info Systems used for College admin
• OPUS (Oberlin Project for Unified Systems)
  includes SCT Banner implementation
• Human Resources (Jan 98)
• Finance (Jul 98)
• Student Records (Apr-Oct 99)
• Financial Aid (Nov 00 Feb 01)

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Student Records

• Admissions
• Student Accounts
• Registration
• via web accessible through PRESTO

http//opusweb.cc.oberlin.edu
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Networking, Operations and Systems

• Networking planning, installation, management,
  maintenance, upgrades
• Operations production work
• Reports, labels, account mgmt, backups and
  restores
• Data entry payroll time cards, mailing lists
  labels, Residential Life housing dining forms
• Systems technical support for admin academic
  systems servers (web, e-mail, etc.) security

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Campus Network

• Started in 1990 (to King Hall)
• By end of summer 97, all administrative and
  academic buildings residential halls co-ops.
• Gigabit switched
• Fiber optic to buildings, fiber within buildings
  to wiring closets, 10BaseT Cat 5E twisted pair
  from closets to client computers
• 5000 active nodes
• 82 miles mm fiber, 45 miles sm fiber
• Connect to Internet via partial DS-3, Internet 2
• OARNet is ISP
• Wireless capability (Mudd, Wilder, Wilder Bowl,
  Peters, Tappan Square, King, Con)

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Client Services

• Help Desk
• work orders, walk-ins, laptop
  loaners
• consult_at_oberlin.edu
• Client Support Analysts problem resolution
• Faculty/staff system installations
• Departmental computer labs
• Computer labs
• Residential Computer Coordinators (RCCs)
• Accounts
• Software management
• Training resources

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Computer Labs
Language Lab

• 3-5 year computer update cycle
• Software updates each summer

Mudd 052
Mudd 212
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Student Computer Ownership

• 86 own a computer
• MacintoshWindows 12

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Computer Labs
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Resources for Students

• Lab consultants
• Help Desk consultants
• RCCs
• consult_at_oberlin.edu
• E-mail accounts
• Stu LOCKER
• Personal web pages
• Print pages
• Online DHCP registration for residence hall
  network connectivity
• Online registration (PRESTO)
• Blackboard/CourseInfo accounts

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Resources for Faculty/Staff

• Desktop systems
• Software in labs
• Microsoft products
• Keyed software
• Listservs
• Blackboard/CourseInfo
• Computer labs for classes
• E-mail accounts
• Staff LOCKER
• Personal web pages
• Help Desk support
• Laptop loaners
• Training CDs online

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General Info

• E-Mail Program Mulberry, Silkymail
• Network Access Netware client provides access to
  network resources, including printing
• Website www.oberlin.edu/cit
• Web Accounts from CIT web page, click on Account
  Info, then Web accounts
• Help Desk X8197, Mudd 005, open M-F 9am-12pm,
  1-440 pm
• Computer Store Mudd 020 open M-F 9-12, 1-430
  pm BTS sale mid-Jul thru mid-Oct on-line direct
  personal sales
• Policy for the Acceptable Use of IT Resources
  http//www.oberlin.edu/cit/docs/general/policy.htm
  l

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Mulberry

• Standard E-mail Program
• For Personal Systems Download from web site
  www.oberlin.edu/cit/download
• or check out CD From Library Reserve Room

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Getting Started with E-Mail

• Double-click on mulberry application icon
• Youll get the login dialog box
• You must have an account name (userid/username)
  and password to log in

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Preferences

• The first time you launch Mulberry, select File/
  Preferences
• Enter address in e-mail address box

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Preferences
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Server Window
Info about the current server, if logged in.
State Column
Favorite Column Click to turn on/off automatic
checking of the mailbox
Unseen Column of unseen messages (dash if
never opened/ checked)
Total Column total of messages if never
checked/ opened, get a dash (-)
Name Column Name of the mailbox
New Column of new messages (dash if never
opened/ checked)
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Inbox
Double-click on message to read it.
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New Message
Easy to send attachments
No need to add _at_oberlin.edu
Select File/New or cmnd-N (Mac) or ctl-N (Win)
Can save draft message to disk or personal
computer
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Address Books
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Delete Messages

• 2-Step Process
• Delete (hit delete key when in Inbox, or click
  the delete button when reading message)
• Expunge

Prior to expunging, can still Undelete
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Create Mailboxes

• Quota limited in Inbox
• Create Mailboxes
• select Mailboxes/Create

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Logout/Quit

• Be sure to QUIT from public computers when
  finished (File/Quit)
• Clicking on the green Logout button will log you
  out, but your account will still be accessible
  simply by clicking on Login button

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Silkymail

• Web access to Oberlin e-mail account
• Same company that makes Mulberry
• Provides access to your Address Books
• Access by entering http//silkymail.oberlin.edu

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Silkymail

• Login with Oberlin e-mail account username
• Make sure IMSP box is checked
• Make sure IMSP server is set to mail.oberlin.edu

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Silkymail

• First, set Preferences.
• Cant change password here.
• Set User Level to High.

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User Level still set to Low
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User Level set to High
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Silkymail

• Make sure you logout

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Passwords

• Expire in 180 days
• Warning messages sent 10 days prior to expiration
• Minimum of 5 days between password changes
• Passwords must be min 6, max 8 characters

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Password Expiration Notice
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To Change Password

• Click on link when you get warning message
• or
• Go to NCSA Telnet 2.7
• or
• Telnet to mail server from web page by entering
  the following address telnet//mail.oberlin.edu

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To Change Password
Macintosh users go to NCSA Telnet 2.7
application, click on File/Open Connection
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Windows users go to Telnet icon, enter
mail.oberlin.edu as Host, click on Connect
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From web browser
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Once logged in, will get menu.
Select (a), then (p)
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Quotas

• Two quotas
• Inbox 3 MB Stu 4.5 MB Fac/Staff
• Home directory 5 MB Stu 7 MB Fac/Staff
• If inbox is full, you cant receive any more mail
• Save to other mailboxes, to disk, to hard drive

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Getting Started on the Network

• Internet access
• Access to e-mail
• Novell file servers (LOCKER)
• Printing capability
• Residential Network (Resnet)

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Internet/E-mail Access

• Internet
• Web browsing - using Internet Explorer or
  Netscape Communicator
• Course Registration (Presto)
• E-mail
• Mulberry, Silkymail
• Your favorite IMAP or POP client (yahoo, hotmail,
  AOL, etc.)
• Telnet

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Novell File Services

• Macserv and DOSserv
• Used to provide applications for computer labs
• LOCKER - personal storage space
• 20MB for Students 50MB Fac/Staff
• Accessible via the web when files are stored in
  the web folder
• Student http//ocns1.cc.oberlin.edu/username
• Fac/Staff http//ocns2.cc.oberlin.edu/username

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Novell Print Services

• Printing
• The public printers (labs and departments) are
  queued through Novell servers
• 1000 pages per academic year (free)
• Additional pages for a fee request via website
  complete online form
• http//www.oberlin.edu/cit/PrintRequest

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Resnet (network access in residence halls)

• Resnet Website http//www.oberlin.edu/resnet
• For more information, see web site
• Register your connection
• Need help connecting or configuring your machine,
  send email to rcc_at_oberlin.edu

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Macintosh Requirements for Resnet

• A desktop or laptop Macintosh, 120mhz or faster
  PowerPC 603, 604, G3 or G4 processor (some
  examples Performa 52xx, 54xx, 62xx, 63xx, 64xx,
  Power Mac 5260, 5300, 5400, 5500, 6500, 7300,
  8500, 8600, 9500, and 9600, PowerBook 1400, 3400,
  G3, all iMacs, Power Mac G3 and G4)
• 64-128 MB Memory
• At least 200 MB of free hard disk space and
  CD-ROM drive
• Built-in 10BaseT Ethernet port or Ethernet PC
  (PCMCIA) card for PowerBook 1400
• Mac OS 8.x or higher
• Original Macintosh System CD-ROM or current Mac
  OS CD-ROM

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Windows Requirements for Resnet

• A desktop or laptop, 200 MHz or faster, AMD K6,
  Athlon (K7), Pentium II, Celeron, or Pentium III
  or IV processor
• 64-128 MB Memory
• CD-ROM drive
• At least 200 MB of free hard disk space
• 10BaseT Ethernet card (ISA or PCI for desktops)
  or Ethernet PC (PCMCIA) cards for laptops)
• Windows 95, 98, ME, NT 4.0, 2000, XP
• Original Windows CD-ROM or current Win OS CD-ROM

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Wireless Requirements for Resnet

• Macintosh (Operating System Mac OS 9.0.4 or
  higher)
• Apple iBook, PowerBook (Firewire), G4 desktop,
  iMac DV, iMac DV, or iMac DV SE
• Apple Airport Card
• PowerBook with PCMCIA (PC) card slot
• Orinoco PC Card (Silver)
• PC (Operating System Windows 95, 98, NT4, 2000,
  XP)
• PCMCIA (PC) Card slot
• Lucent Orinoco PC Card (Silver)

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Shortcuts on Lab Macs
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Novell Netware Client

• Access to network servers
• Login on lab Windows systems
• Printing from public labs
• Access to Stu and Staff LOCKER (Location on
  Campus for Keeping Electronic Resources)

REMEMBER TO LOG OUT COMPLETELY WHEN DONE
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Novell Netware Login on Macs

• Click on the Novell tree icon and choose Log In
• Go to the Chooser (under the apple menu)

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Novell Netware Login on Win

• All public Windows computers require login for
  access

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Important Info

• E-Mail
• Change password every 180 days, using telnet
• Quotas
• Large Attachments most ISPs wont accept
  attachments 2-3 Mb our mail server wont accept
  attachments 10 Mb
• NO MASS MAILINGS!
• Novell Netware
• Required for printing in public labs
• Access to StuLOCKER (20Mb) and StaffLOCKER (50Mb)
• REMEMBER TO LOG OUT!

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Important Info

• For problems
• Help Desk Mudd 005, x8197
• Lab Consultants Mudd 052
• consult_at_oberlin.edu
• Residence Hall contact RCC

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Web Site

• News
• Information
• Downloads (virus-checking, E-mail, browsers,
  etc.)
• FAQs and How-To info
• Training CDs/Tutorials

http//www.oberlin.edu/cit