Title: Business Link NW
1Business Link NW
- Khalid Saifullah,
- Relationship Manager
2Awareness and Understanding?
3Business Link Northwest Service
- Service Principles
- Customer Focus Easy Access to the Service
- The primary gateway for business support
- Provide a FREE to use service with no charging or
product/service delivery - Operational 7 x days per week - Universal service
is open to ALL 8.00am to 8.00pm weekdays and
8.00am to 2.00pm weekends - Provide an impartial independent service and
support - Focus on Information, Diagnosis Brokerage only
and broker to public private sector suppliers - Deliver a consistent high quality service
4Operation of the Service
- Universal Service
- Based at Operations Centre in Preston
- Heavily promoted and marketed
- Open to ALL 8.00am to 8.00pm weekdays 8.00am
to 2.00pm weekends - Telephone, web/email, walk-in
- Skills Brokerage Service
- Deliver Train2Gain on behalf of the Learning
Skills Council - Leadership and Management Programme
5The Business Targeted service
Finance Professional
Biomedical
Digital Creative
Food Drink
Energy Environment
Advanced Engineering
6THE IDB SERVICE
7THE IDB SERVICE
8The Business Link service
9Aspires to be a centre of excellence for NW
businesses, responding to the impact of the
economic downturn in the region, helping
businesses survive/thrive at all stages of their
journey by providing access to the latest
regional and national information support
www.businesslink.gov.uk/northwest/creditcrunch
Manage Cash flow access finance
Dont cut back on marketing
Manage people and invest in skills
Improve efficiency and performance
Cash flow management
Know sell more to existing customers
Communicate/informing/consulting staff
Export to new markets
Self help information guides
Manage suppliers
Generate business through internet mkt
Benefits of flexible working
Reduce costs environment perf.
Interactive business tools
more to
Prevent late payments
Develop your network
Skills training
Use innovation to grow your business
Templates and factsheets
Debt factoring invoice discounting
Leadership management
Linkage to offline regional support
Access sources of finance
Avoid redundancy minimise its impact
Latest new and government announcements
Alternatives to bankruptcy
Managing staff in a recession/ACAS
Coming soon support forum
Business support services, events, seminars,
workshops in the North West
Regional Solutions for business government
funded products
10Business Support
Business Link
New High Growth Businesses
Train to Gain
Innovation and Efficiency
Sector Development
Resource Efficiency
International Trade Investment
11Performance in Lancashire Qtr 2 2008
12Developments
- Flexible Organisation able to adapt quickly to
customer demand e.g. Business Simplification,
credit crunch, Recession. - Strengthening depth and level of the service
Encouraging take-up - Access To Finance
- Environment Connect
- Skills Brokerage Integration
- Innovation
- Closer relationships understanding with partner
complimentary organisations - Customer focus!
13Real Help For Business
- Real Help with finance
- Business Payment Support Service
- Health Check for your business
- Reduce waste and save energy
- Support available to your business
- Managing cash flow
- Action for business
- Staff restructures and major change
- Find your way to help for your
business with training, recruitment and
redundancies - Alternative to redundancy
- NOTE This information will be incorporated into
our local Beat the credit crunch information to
ensure you have a complete view of both local and
national support from one place.
14Real Help For Business
15How to Access the Service
0845 00 66 888 info_at_businesslinknw.co.uk www.busin
esslinknw.co.uk The Primary Gateway to Business
Support