Office of Computer Services, Kasetsart University

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Computer System Division

• Office of Computer Services, Kasetsart University

Last Updated 13 Nov 2006
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Topics

• General information
• Our Responsibility
• Server Services
• Servers Diagram
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General Information

• Established in 2543 B.E.
• Mainly our mission is to administrate Server farm
  on Nontri Network
• 7 staffs
• 5 server administrator
• 1 technical support
• 1 general administrative

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Our Responsibility

• Computer Server Administration
• e-Mail Account Management (called Nontri
  Account)
• staff, lecturer, student(thai/international,
  satit student), trainee
• Webhosting
• KU Office
• Personal Homepage(staff, lecturer,
  student(thai/internationl, satit student) ,
  trainee)
• Student club
• KU Public Key Infrastructure
• Technical Support (Helpdesk)
• Telephone/Direct Media

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Computer Server Administration(1)

• Computer Server Management
• Sun Server Platform
• PC Server Platform
• Operating System Installation
• Solaris 9
• RedHat Linux 9.0
• Fedora core 1,2,3
• Windows 2000
• Service Installation and Configuration
• Mail Server
• Web Server
• Database Server (Oracle 9i)
• Application Server
• FTP Server
• SUS (Windows Software Updates Services) Server
• Webmail Server, etc.

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Computer Server Administration(2)

• Computer Security Management
• Disable unused services on each server
• Apply patch, update and upgrade version of OS and
  software application
• Limit no. of users access to server
• Deny access from outside Nontri Network
• Daily monitor every servers status
  (physical/using software)
• Secure web service(https/443)
• Anti-SPAM mail Protection
• TrendMicro InterScan Messaging Security
  Suite-IMSS)
• Central Personal computer virus protection
• TrendMicro OfficeScan
• Computer Server Maintenance
• Daily Monitoring
• Preventive Maintenance(Sun Server Platform)
• Per call Maintenance(PC Server Platform)
• Backup and Restore system

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Technical Support (Helpdesk-1)

• Provide a consultation via a phone line or direct
  media
• Technical support for
• Network connection problem (LAN/Modem)
• Computer System problem
• Personal Computer problem (Hardware broken
  down/Software mis-configuration)
• Service information
• E-mail account matters(new account, forget a
  password, mail quota exceed, etc)
• etc
• Contact Point
• Telephone no.
• Ext. 0-2562-0951-7 ext. 2541-3
• Int. 2541-3
• e-Mail Address help_at_ku.ac.th
• Service time
• Monday- Friday from 8.30 a.m. 7.30 p.m.
• Saturday from 9.00 a.m - 4.00 p.m.
• Locate at 2nd flr. Office of Computer Services
  Building

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Technical Support (Helpdesk-2)
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Server Services(1)

• Mail Server
• nontri.ku.ac.th
• pirun.ku.ac.th
• Web server
• www.ku.ac.th
• www.cpc.ku.ac.th
• www.kps.ku.ac.th, etc
• WebMail Server
• webmail.ku.ac.th
• webmail2.ku.ac.th
• FTP Server
• ftp.ku.ac.th

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Server Services(2)

• Domain Name Server
• ns.ku.ac.th
• ns2.ku.ac.th
• ns.kps.ku.ac.th
• Statistic and information server
• logs.ku.ac.th
• info.ku.ac.th
• Webhosting Server
• pirun.ku.ac.th
• nisit.ku.ac.th
• webhost.ku.ac.th

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Server Services(3)

• Networking Server
• Radius server (authenticate account through
  modem)
• Smart.ku.ac.th
• kuwin.ku.ac.th
• cacheku.ku.ac.th
• Database Server
• Application Server (store in-house software
  development system)
• etc

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Imap, pop3, smtp Imaps, pop3s, smtps
158.108.2.71
158.108.2.90
NontriMail F-prot, vscan, Spamassassin
User
Mail Filtering IMSS
pop3s, imps, smtps, https
http, https
Internet
http//av.ku.ac.th
Web Server Server Protect
OfficeScan
User
OfficeScan Client
Housecall
http//ocs.cpc.ku.ac.th/service/housecall
http//sus.ku.ac.th
SUS
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?????????????????????????????????? (Backup
and Disaster Recovery)
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(Backup and Disaster Recovery)
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• Any Question?