Title: Lead, Attract, Retain and Profit:
1Lead, Attract, Retain and Profit The
Customer-Centric Search Solution
2A Relevant Amenity Attracts More Prospects
She Prima Walker knows that amenities play a
large part in garnering initial interest in a
community. People start imagining their
lifestyle using those amenities, she explains.
They start to visualizehow easy life will be
Multifamilypro article
To be valuable, amenities need to be
relevant. Property Centric, in association with
Vortaloptics search technology, builds custom
local search engines designed to parallel your
current growth and customer service initiatives
- LEAD Boosts trust in management, brand,
amenities - ATTRACT Entices new residents can enhance
overall occupancy and long-term renewals - RETAIN Gives residents access to property
information, community resources, management
issues and local amenities 24/7 - PROFIT Enables a new ancillary revenue channel
3Vortaloptics Technology Foundation for Success
- Incorporated in 2000
- Industry-leading patent pending technology
- Merges marketing and customer satisfaction
solutions with traditional Internet technologies
such as search engines and Web directories - Unrestricted ability to place and customize
search results - Brand building solutions
- Monthly recurring revenue model
- Net-native ASP Vortaloptics hosts and maintains
search engine, hardware and software - Caters to the property management industry
through direct sales channel Property Centric Inc.
The Right Search Solution Controllable,
Relevant and Profitable
Corporate Headquarters Las Vegas Nevada
4Value Proposition Customer-Centric Search
- Quick Win 1 Lead
- Keep your company ahead of the competition
- Quick Win 2 Attract
- Unique amenity provides tangible, immediate value
to prospects and drives traffic to your site
- Quick Win 3 Retain
- Empower your residents with an amenity that
improves their daily lives and provides the best
results
Superior Service Through Control
- Quick Win 4 Profit
- Leverage your client base a very valuable
commodity Achieve monthly recurring revenue and
offer free giveaways
5Quick Win 1 Lead
Keep your brand ahead of the competition
- Fact Local content represents a 100 billion
offline marketAll this is addressable by
search, Paul Levine, general manager of Yahoo
Local. - Lead by offering prospects a useful service on
your website, a value-added community and
information search tool. - Reinforce to existing residents your
customer-centric goals. - Help prospects find your website through higher
natural search listings in major search engines - Capitalize on the power of word of mouth. As
existing residents find value in a life-enhancing
amenity, they do marketing for you. - Give businesses you trust an unobtrusive yet
effective marketing outlet to reach your
residents.
6Quick Win 2 Attract
Unique amenity drives traffic to your website
from the major search engines and helps to
encourage more prospects to conduct a property
tour
- Fact 84 of American Internet users (107
million) regularly use search engines to find
information on specific topics, products and
services. - Your prospects and residents use search to find
what theyre looking for. In fact, over 77 of
U.S. consumers in the market for a new home use
online search engines. - Research shows the first thing visitors look for
at a web site is a search engine. Reinforce the
marketing message with a search engine of your
very own where they can locate local and
brand-specific information. - Another tangible way to demonstrate that your
company clearly understands their customers
needs and responds accordingly in many ways,
including a very relevant, vertical search tool
to make their lives easier and more abundant.
7Quick Win 3 Retain
Empower your residents with an amenity that
improves their daily lives and provides the best
results
- Your local search engine is something residents
can take with them at work or at play.
Off-property residential use positively impacts
your brand. - Enhance existing amenities such as concierge
services or manager referrals by providing
instant information 24/7 to your residents when
they want it. - Include retail partners in the search engine for
free as a value-added service. Offer fixed
positioning listings for an additional fee. - Connect local businesses to new local customers
through a monthly giveaway promotion.
- Fact More users trust vertical Web sites to
provide the targeted information and products
they are looking for instead of mega portals or
generic search engines.
8How It Works
- Residents visit the Residents Links page to
use the search engine
- Property Information FAQs, maintenance issues,
contacts, realty, new policies,
management/resident meeting updates - Local Community Resources Parks, recreation,
events, municipal services, associations, clubs - Lifestyle Services Restaurants, golf courses,
travel services, salons and spas, resorts,
professional resources, fitness, flowers, child
care, dry cleaning, vehicle maintenance, shopping
services, etc. - Commerce Searchable classifieds, local and
national business advertisements and listings
9Ease of Implementation
All your staff needs to do is just add some
simple HTML into your existing site.
Increase in-house database and build
business-to-consumer relationships through
Monthly Winners promotion
Customer use Search Bar to locate information,
community events or merchants by keyword
Integrate existing partners and advertisers into
the search and web directories
Add links to an online directory of merchants
Quick Links go to pre-defined directory search
results sorted by paid ranking and relevance
10Local Results Your Customers Trust
Because your search engine is built to provide
only relevant community and lifestyle results,
the results are on-target, every time.
- Once this resident decides which restaurant
shell visit tonight, she calls the restaurant to
book a coveted table. Your search engine
empowers residents to self-discover their needs. - Consumers are more educated than ever. By making
the decision to live at your property, theyve
demonstrated their trust in you. Now, you can
build on that trust by offering repeatable
benefits from the relevant results your search
engine offers.
11Win-Win-Win Proposition - the ROI Factor
- Through the inherent increase in your online
visibility (your website will be a resource for
more than just property it will become a local
information resource), more prospects will be
drawn in for a taste of the connected, privileged
lifestyle you offer. - Residents will gain a daily-use, relevant
resource for local, topical and property
information. - Local businesses will benefit from being part of
a trusted, always-on resource. - Your brand benefits from more traffic/prospects
to its website, happier residents/customers and
advertising revenue from the search engine.
12Quick Win 4 Profit
- Leverage your client base Achieve monthly
recurring revenue
2. RESIDENT GIVEAWAYS Build your in-house opt-in
database with a Monthly Winners promotion (see
example here). Barter items for the giveaway are
collected from local businesses which add to your
overall return on investment. 3. SEARCH ENGINE
MARKETING Potential to recover monthly marketing
costs from search engine marketing and lead
generation campaigns. Once your website is
regularly found more easily at major search
engines for local area search phrases, your
traffic can increase without additional
expenditures.
- 1. ADVERTISING REVENUE SCENARIO
- ADVERTISER ( TIER 1 )
- Securing 50 Premier advertisers at a rate of
300 per month would result in monthly revenue
source of 15,000 - ADVERTISER ( TIER 2 )
- Securing 50 advertisers at just 100 a month
would result in a monthly revenue source of
5,000 - ADVERTISER (TIER 3 )
- Securing 100 advertisers at an average rate of
30 per month would result in a monthly revenue
source of 3,000 - Sample monthly revenue 23,000
- Sample yearly revenue 276,000
Fact More retailers are shifting advertising
dollars to local and vertical markets, citing
greater efficiency in delivering qualified leads
and customers lower acquisition costs.
13Solution Control Profit
- Each Property Centric client can login to their
own Engine Manager, powered by Vortaloptics, and
control all the features of their search engine - Position search results any way they choose.
- Manipulate keywords in real-time with the Ad
Placer and Search Shaper tools. - Manage keyword advertising campaigns for
advertisers using the Client Center. - Learn from the statistics in the Reporting
Center and find out how to maximize return for
advertisers.
14Competitive Advantage
We deliver search that
Is built faster to your specifications
Is more relevant
Makes you more money
Builds and protects your brand
Is more economical than any other custom search
product
15Why cant we do this ourselves?
- Property Centric will work with you to strategize
deployment in one major metro market to start. We
will build a search database that is exclusively
yours, filled with 3000 of the best businesses
in the area, hand-entered by our staff. - This is far more useful than compiling a few
local business links and adding them to a static
HTML page. - The hundreds of hours necessary to build the
engine alone is generally impossible for property
management companies to allocate resources to. - During our growth phase, we are building engines
significantly below cost we only profit if the
minimum 2-year contract is signed. - The uniqueness and depth of the search engine
technology powered by Vortaloptics cannot be
replicated, as there are 2 patents pending for
the search technology and millions invested in
its development. This is a high-tech product,
made simple for the client and the end user. - Property Centric offers to become your outsourced
sales staff, helping to bring local businesses in
as advertisers, thereby building a revenue source
for you. - Building a truly professional resource is
essential to create repeat traffic to your site.
One of the core features of our product is the
return visitor benefit. Theyll only return if
its robust, relevant, simple to use and
beneficial to their lifestyles. - These are just a few reasons why choosing to
outsource to the experts is the most wise and
profitable decision for your company.
16Summarizing Keys to Success
- Quick Wins
- Your brand will continue to lead and innovate
- Attract more prospects with better amenities
- Improve the lives of your customers and build
lasting relationships - Gain a monthly recurring revenue source
- Search is only valuable if
- It delivers relevant results for visitors
- It is customizable in real-time
- It gives visitor statistical insight
- It enables you to profit from ad placements
- Ease of Implementation and Management
- Simple HTML to be inserted on existing web pages
- Simplified Web Based Administration
Only Property Centric offers all of these
features to property management companies
17Contact Rob Remus PresidentProperty Centric,
Inc.www.propertycentric.com rremus_at_propertycentri
c.com Phone 866.889.5500 Ext. 719 Fax
877.512.5500