Administering disciplinary actions and rewards

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Administering disciplinary actions and rewards

• Whats in this lesson?
• This lesson explains how to monitor and dispense
  disciplinary and reward actions.
• What do I need to know before I begin?
• You should already know how to
• Maintain timecards to facilitate accurate
  attendance tracking- Access Genies- Communicate
  using e-mail or k-mail

Lesson Menu
Monitor pending disciplinary actions and rewards
About attendance actions
About attendance documents
Using tools to monitor attendance actions tools
to monitor attendance actions
Prepare to deliver discipline or rewards
Preparing to deliver attendance actions
Deliver discipline or rewards
Delivering attendance actions
Record the outcome
Procedure Completing attendance actions
Return to Villanova Kronos Training Web
Complete an attendance action
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About attendance actions
Administering disciplinary actions and rewards
Monitor pending disciplinary actions and rewards
Points will count toward disciplinary action for
a period of twelve months starting from the day
each point was incurred. Thereafter, points will
be expunged and no longer considered as part of
the employees attendance record unless the
employee is moved to the probation level .
Villanovas attendance policy determines when
discipline, such as a written warning, needs to
be delivered to an employee. For example, if an
employee receives 6.0 disciplinary points, the
policy dictates that they should receive a verbal
warning.
In Workforce Attendance, discipline or reward
activities that need to be carried out by
supervisors or managers are called attendance
actions. One of your most important
responsibilities is monitoring the status of
attendance actions. In some cases, especially
with unions, attendance actions that are not
resolved within 48 hours are dismissed. Its
important to monitor and promptly resolve
attendance actions.
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Administering disciplinary actions and rewards
Monitor pending disciplinary actions and rewards
About attendance actions (Continued)
Based on Villanovas attendance policy,, you are
monitoring many different types of actions. For
example Perfect attendance for a given quarter
department credit. 8 Points First Suspension
(1 day without pay) Notice that some attendance
actions involve documents, such as written
warnings. Other actions may involve contacting HR
Finally, other actions may simply call your
attention to the fact that the employee has moved
to a different discipline level, such as Chronic
Discipline.
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About attendance documents
Administering disciplinary actions and rewards
Monitor pending disciplinary actions and rewards
Some attendance actions involve documents, such
as written warnings. These documents are
automatically generated by Workforce Attendance
and contain specific information about the
employee such as the employees name, a list of
infractions that led to the attendance action,
dates the infractions were incurred, and so
forth. You may be responsible for printing the
document and delivering it to the employee. You
will need to be able to recognize actions that
are associated with documents and take steps to
respond to them.
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Administering disciplinary actions and rewards
Monitor pending disciplinary actions and rewards
About attendance documents (Continued)
You will receive e-mail notifications when
employees trigger actions that are associated
with documents. For example, you may receive an
e-mail alerting you that an employee has
initiated a disciplinary action Written
Warning. The e-mail contains a link that you
can click to view or print the document.
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Using tools to monitor attendance actions
Administering disciplinary actions and rewards
Monitor pending disciplinary actions and rewards
Workforce Attendance provides tools to help you
monitor attendance actions. The main tool that
youll use to monitor actions is the Attendance
Genie.

• About the Attendance Genie
• provides an at a glance summary of employee
  attendance information
• to determine the current status of an action,
  see the Action Status column

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Administering disciplinary actions and rewards
Monitor pending disciplinary actions and rewards
Using tools to monitor attendance actions
(Continued)
The following table explains the types of
information in the Attendance Genie.
Field Name Description
Processed Through Date The date up to which attendance policy rules were last applied.
Discipline Points. The current total of the point balance. In this example, the balance is based on points. Example 3.5
Discipline Level. Represents the progressive discipline level status that the employee is currently at. Example Step 1
Attendance Action An activity performed by the organization to discipline or reward an employee. Example Suspension
Action Trigger Date The date on which the employee incurred the behavior that launched the action. Example See Action Initiated Date
Action Initiated Date The date on which the action was processed and recognized by the system. Example An employee incurs No call-No show on February 1, which triggers the action Suspension. The processor runs on February 3. The Action Trigger Date is February 1 and the Action Initiated Date is February 3.
Action Status Displays the current state of the action. This is especially important if you are responsible for monitoring disciplinary actions. Three statuses are available initiated, pending, and completed. Initiated. This status tells you that attendance policy rules have been applied, resulting in a disciplinary or reward action. Depending on your business process, you may be responsible for responding to the action. Completed. This status indicates that you or another attendance administrator has responded to the action and recorded the outcome as Completed.
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Administering disciplinary actions and rewards
Monitor pending disciplinary actions and rewards
Using tools to monitor attendance actions
(Continued)
The following table explains the types of
information in the Attendance Genie.
Field Name Description
Action Completed Date The date on which the action was carried out, such as delivering a verbal warning to an employee. This is especially important if you are responsible for documenting the date on which the disciplinary action was carried out.
Disqualified from Perfect Attendance Indicates whether the employee has achieved perfect attendance. A check mark indicates that the employee has not achieved perfect attendance.
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Preparing to deliver discipline or rewards
Administering disciplinary actions and rewards
Prepare to deliver discipline and rewards
Villanovas has well documented disciplinary
action policies in place. For collective
bargaining employees this is governed by their
union contract. For non-collective bargaining
employees please refer to the Villanova HR Website
Process Prepare to deliver discipline
Print document
Print AttendanceCalendar report
Set up meeting
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Administering disciplinary actions and rewards
Prepare to deliver discipline and rewards
Preparing to deliver disciplinary actions or
rewards (Continued)
To print documents associated with attendance
actions from Workforce Attendance, take the
following steps
Step Action
1. From the Attendance Genie, click to highlight one or more employees. (To select more than one employee, hold down the CTRL key.)
2. Select Attendance gt Attendance Editor. Click the Documents tab.
3. From the Time Period drop-down list, select the time period in which the document was generated. Click Apply.
4. When the document is listed under the Document column, click the link that is associated with the document as shown in the illustration below.
5. When the File Download dialog appears, click OK.
6. When the file opens, select File gt Print.
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Administering disciplinary actions and rewards
Prepare to deliver discipline and rewards
Preparing to deliver disciplinary actions or
rewards (Continued)
To print the Attendance Calendar report, take the
following steps
Step Action
1. From the Attendance Genie, click to highlight one or more employees. (To select more than one employee, hold down the CTRL key.)
2. Click the Reports quick link.
3. Click the plus sign next to Attendance.
4. Click to select the Attendance Calendar.
5. From the Time Period drop-down list, specify the time period that you want.
6. Click Run Report.
7. Click Refresh Status. When the status is complete, click View Report.
8. To print the report, click File gt Print.
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Delivering attendance actions
Administering disciplinary actions and rewards
Deliver discipline and rewards
Villanovas business process requires you to take
certain steps to deliver discipline or
rewards. For example, if you are responsible for
delivering a written warning to an employee, you
may need to take the following steps
Process Deliver discipline
Meet with employee
Deliver warning

1. Meet with the employee
2. Deliver the warning
3. Obtain the employees signature to acknowledge
   receipts of the warning

Obtain employees signature
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Procedure Completing attendance actions
Administering disciplinary actions and rewards
Record the outcome
After you deliver the discipline or reward, there
is one final step to take. Its important to
record the outcome of the attendance action that
you just delivered. To do this, you record the
date on which the outcome took place in
Workforce Attendance, this is referred to as
completing an attendance action.
Recommended Practice Attendance actions should
be carried out promptly, and in accordance with
your operational areas policies.
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Administering disciplinary actions and rewards
Record the outcome
Completing attendance actions (Continued)
To record the outcome of an attendance action,
take the following steps
Step Action
1. From the Attendance Genie, click to highlight one or more employees. (To select more than one employee, hold down the CTRL key.)
2. Select Attendance gt Attendance Editor. Click the Action Details tab.
3. From the Time Period drop-down list, select the time period in which the action was initiated.
4. Click the check box to select the action you want to complete. Click Edit.
5. On the Edit Attendance Action screen, enter the Completed Date. Optionally, type a note in the Details field.
6. Click Save Return.
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SHOW ME Complete an attendance action
Administering disciplinary actions and rewards
Record the outcome
Click the icon to see how to complete an
attendance action
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