Trust Introduction

1
Trust - Introduction

• Trust in Construction
• Introducing the partners
• Overview of the project - discussion
• Getting started - discussion

2
The Egan Report Cultural Change

• The advice offered to construction companies by
  leading manufacturing industries is to approach
  change by first sorting out the culture and then
  defining and improving processes and finally
  applying technology as a tool to support these
  cultural and process improvements. (Egan
  Report DETR 1998)

3
Movement for Innovation Live DebateRespect
for People

• "The world of construction is founded on
  adversarial principles through its continued use
  of detailed and formal contracts to initiate
  projects. It is our belief that only through
  being able to have trust in those we deal with in
  our daily business lives can any form of
  partnership be established" (Richard Ogden, UK
  Managing Director McDonald's and M4I Board
  Member).

4
Definition of Trust

• We define trust as a willingness to rely on the
  actions of others, to be dependent upon them, and
  thus be vulnerable to their actions. We are
  mainly interested in trust as it affects the
  willingness to co-operate.

5
Current Project

• Exploration of the development of trust
  throughout the construction supply chain by
• Use of Social Network Analysis for identifying
  relationships
• Measuring the level of trust
• Identify behaviours that promote the development
  of trust
• Trust-based partnering is achieved at the cost
  of performance.

6
Peter McDermott
Construction Industry
PhD
Procurement
Interpersonal Relationships
SCM/Partnering
Trust
Process Management
Management Training
7
Graham WoodSenior Lecturer Corporate Strategy
Corporate Strategy
Economics
Networks/ Alliances
Networks
Hierarchies
Firms/ Organisations
Alliances
Trust
Ethical Foundations of Trust
Procurement Ethics
Business Ethics
8
Rachel CooperProfessor of Design Management

9
Rachel CooperProfessor of Design Management
10
Will SwanResearcher
PhD
Research
Networks
Partnering
Knowledge
Systems
Trust
ConstructionProcesses
Trust
11
Project Outline

• Task 1 Week 6
• Agree on objectives
• Identify case studies
• Define terms and issues of trust

12
Project Outline

• Task 2 Month 6
• Identify and develop mapping tool
• Apply to 2 pilot projects
• Report on semi- structured interviews

13
Project Outline

• Task 3 Month 10
• Develop IT tool for OTI
• Apply to 2 pilot projects
• Review and report

14
Project Outline

• Task 4 Month 11
• Report on case studies
• Workshop for validation

15
Project Outline

• Task 5 Month 23
• Develop cost benefit model
• Apply tools to 4 case studies
• Evaluate the benefits of trust
• Evaluate best practices
• Write up case studies

16
Project Outline

• Task 6 Month 24
• Workshop with partners
• Dissemination

17
Case Study - Criteria

• Location and Access
• Size (value of project)
• Partnering (form of)
• Length of relationship
• Uncertainty/ Complexity
• Stage of Process