Outcomes and Achievements

1
Outcomes and Achievements

• Trudi Cooper2, Terence Love1, Fred Affleck1, Erin
  Donovan2
• 1 Curtin University, Perth, WA, Australia
• 2 Edith Cowan University, Perth, WA, Australia

2
Introduction

• In this presentation we will present data on
• Key findings
• How agency networks changed in each locality
• Overview of outcomes from the project
• Overview of outcomes in each area (panel will
  discuss further)

3
Key findings

• Greater understanding of how agencies further
  their goals through collaboration and mutual
  support without compromising their own role
• Ticketing issues a major source of conflict
  between young people and transit guards
• Armadale survey and data from Gosnells indicated
  many young people
• Avoided particular stations because they felt
  unsafe
• Said the presence of transit guards made them
  feel safer

4
City of Armadale - participants
GreatMates
Armadale Youth Resource Centre
DCD
City ofArmadale
DrugArm
ECU
Public Transport Authority Education
Public Transport Authority Transit Guards
5
Initial relationships - City of Armadale
GreatMates
Armadale Youth Resource Centre
DCD
City ofArmadale
DrugArm
Public Transport Authority Education
ECU
Public Transport Authority Transit Guards
6
Total collaborative relationships City of
Armadale
GreatMates
Armadale Youth Resource Centre
DCD
City ofArmadale
DrugArm
ECU
Public Transport Authority Education
Public Transport Authority Transit Guards
7
Additional collaborative relationships City of
Armadale
GreatMates
Armadale Youth Resource Centre
DCD
City ofArmadale
DrugArm
ECU
Public Transport Authority Education
Public Transport Authority Transit Guards
8
City of Gosnells - participants
C of G APLOs
Mission Australia
C of GTravelsmart
WA Policecrime prevention
C of G Youth Services
C of GSafer Cities
Public Transport Authority Education
ECU
Public Transport Authority Transit Guards
9
Initial relationships - City of Gosnells
C of G APLOs
Mission Australia
C of GTravelsmart
WA Policecrime prevention
C of GSafer Cities
C of G Youth Services
Public Transport Authority Education
ECU
Public Transport Authority Transit Guards
10
Total collaborative relationships City of
Gosnells
C of G APLOs
Mission Australia
C of GTravelsmart
WA Policecrime prevention
C of GSafer Cities
C of G YouthServices
Public TransportAuthority Education
ECU
Public Transport Authority Transit Guards
11
Additional Collaborative Relationships City of
Gosnells
C of G APLOs
Mission Australia
C of GTravelsmart
WA Policecrime prevention
C of GSafer Cities
C of G YouthServices
Public TransportAuthority Education
Public Transport Authority Transit Guards
ECU
12
City of Joondalup - participants
CentreCare
City ofJoondalup
DCD
Lakeside Joondalup Centre
YMCA
JoondalupYouth SupportServices
Public Transport Authority Education
ECU
Public Transport Authority Transit Guards
13
Initial Relationships- City of Joondalup
City ofJoondalup
CentreCare
Lakeside Joondalup Centre
DCD
YMCA
JoondalupYouth SupportServices
ECU Youth Work
Public Transport Authority Education
Public Transport Authority Transit Guards
14
Total collaborative relationships- City of
Joondalup
City ofJoondalup
CentreCare
Lakeside Joondalup Centre
DCD
YMCA
JoondalupYouth SupportServices
ECU Youth Work
Public Transport Authority Education
Public Transport Authority Transit Guards
15
Additional Collaborative Relationships- City of
Joondalup
City ofJoondalup
CentreCare
Lakeside Joondalup Centre
DCD
YMCA
JoondalupYouth SupportServices
ECU Youth Work
Public Transport Authority Education
Public Transport Authority Transit Guards
16
City of Swan - participants
Police Citizens Youth Club
Corridors College
Juvenile justice
DCD
City ofSwan
ECU Youth Work
Public Transport Authority Transit Guards
Hills Community
17
Initial Relationships City of Swan
Police Citizens Youth Club
Corridors College
Juvenile justice
DCD
City ofSwan
ECU Youth Work
Public Transport Authority Transit Guards
Hills Community
18
Total collaborative relationships City of Swan
Police Citizens Youth Club
Corridors College
Juvenile justice
DCD
City ofSwan
ECU Youth Work
Public Transport Authority Transit Guards
Hills Community
19
Additional Collaborative Relationships City of
Swan
Police Citizens Youth Club
Corridors College
Juvenile justice
DCD
City ofSwan
ECU Youth Work
Public Transport Authority Transit Guards
Hills Community
20
Overview of outcomes - 1

• Informal networks defused problems (concerns
  could be raised and investigated)
• Connections between organisations enabled
  practical problems to be solved (stolen identity
  issue, fines repayment)
• Relationships built between transit guards and
  young people (Midland PCYC, Corridors College)
• Increased trust built between transit guards and
  community agencies
• DrugArm initiative

21
Overview of outcomes - 2

• Collaboration on rail safety information and
  education initiative
• Involvement of APLOs in Transit Guard training
• Armadale survey
• Transit guards volunteering at Midland PCYC
• PEEDAC negotiation for pre-selection training
  course for Indigenous applicants

22
City of Armadale

• Main issues Graffiti and trespass, fear of
  assaults by other patrons, especially intoxicated
  patrons
• Survey of young peoples perceptions and
  experiences of train travel, safety and security
• Trial of collaborative project by Drug Arm to
  provide an on-train service for drug and alcohol
  affected young people Friday and Saturday nights
• Links with schools through youth services to PTA
  community education project on rail trespass and
  track safety

23
City of Gosnells

• Main issues graffiti, station avoidance, rail
  track crossing, cultural issues, media perception
  of TGs
• APLOs have become involved in TG cultural
  awareness training
• New zip card distributed by youth services
  includes info about rights and responsibilities
  on trains and local youth services
• Liaison with planners about future developments
  and design out crime initiatives
• Liaison between youth agencies and PTA community
  education section about track safety

24
City of Joondalup

• Main issues assaults on Transit Guards,
  importance of consistency and continuity
• Three-way informal linkages between shopping
  centre security, detached youth work team and
  Joondalup Transit Guards.
• Liaison between Joondalup Youth Support Services
  and Transit Guards
• New zip card distributed by youth services
  includes info about rights and responsibilities
  on trains and local youth services

25
City of Swan

• Multiple issues stolen identity, fines, family
  violence, conflict between young people and TGs,
  escalating offences, lack of Indigenous TGs
• TGs have become involved with PCYC and Corridors
  College building positive relationships with
  young people
• Practical processes to address stolen identity,
  personal details, and response to fines
• Brokered three way partnership between PEEDAC, a
  training agency and WAPTA for Indigenous pre-TG
  course
• Future issue safe-house for young people