National Police ITIL User Group

1
National Police ITIL User Group
2
Introduction

• Review Terms of Reference
• Aims
• Structure
• Membership
• Meetings
• Approval of ITIL documentation
• Approve Terms of Reference

3
Aims

• To identify and promote a common approach to the
  adoption of ITIL
• To identify common IT Service Management
  objectives
• To identify opportunities for alignment
• To share key learning and best practice
• To create a network of Service Management
  expertise and advocacy
• To contribute to the continued quality and
  effectiveness of IT Service Management
• To demonstrate value through reuse knowledge
  augmentation and sharing key learning
• To identify how IT Service Management relates to
  other IT processes and functions
• To communicate progress, key decisions and
  benefits

4
Structure
5
Membership

• Representatives proposed to be from each
• Force /
• Programme /
• Policy Agency
• PITO / NPIA to provide secretarial support
• Appointment of chairman and vice chair
• Nominations
• Vote

6
Meetings

• Frequency
• Proposed 3 / 4 per year
• Venue
• London or different regional venues?
• What would you like??

7
Approval of ITIL documentation

• Draft documentation to be published on ISS4PS
  website
• National Police ITIL User Group to act as
  approval authority
• How -
• Sub Groups for each discipline or
• Appointed QA group
• Volunteers
• Email Sandra Vale
• svale_at_pito.pnn.police.uk

8
Finally

• Requirement for on line discussion forum
• Endorsement of Terms of Reference by attendees
• Tea and Coffee