National Survey Results of Transfer Advising Services, Practices

1
National Survey Results of Transfer Advising
Services, Practices Demographics at NACADA
Member Institutions

• Presenters
• Olga Nelson Eastern Michigan University
• Kristin Ferguson University of North Florida
• Christina Duncan Austin Community College

2
Why a Survey AboutTransfer Services?

• Provide an in-depth look into the services
  available to transfer students on a national
  scale
• Address NACADAs call to have more research and
  inquiry based presentations
• Promote future discussion and studies on advising
  transfer students
• Allow for member interaction during the
  presentation based on survey findings.

3
Who Was Surveyed?

• Advising Transfer Students (ATS) Commission
  members
• Total ATS members 949
• Total ATS members with e-mail who received access
  to the survey 905
• Total number of responses 210 (22.1 of all
  ATS members)

4
About the Survey

• Completely Online Interactive Survey.
• 40 questions.
• Five Parts Institutional Information Transfer
  Centers Services Other Info Demographics.
• Results allowed data to be represented in percent
  and frequency cross reference data when
  necessary.

5
Part I Institution Information

• States represented
• Type (private, public, 2-year, 4-year, etc.)
• Size of Enrollment
• Transfer Rates

6
States Provinces Represented

• 42 States Represented
• 2 Canadian Provinces (Alberta BC)
• States with highest response rate
• Florida 17
• Texas 15
• California 14
• Illinois - 12
• Michigan 12
• Iowa - 11

7
Type of Institutions Represented by Survey
Respondents
8
Total Institutional EnrollmentUndergraduate
Graduate
9
Total Undergraduate Enrollment
10
Incoming Transfer StudentsPer Academic Year
11
Transfer RateStudents That Transfer From the
Institution
12
Part II Transfer Centers

• Who has them who doesnt?
• Staffing, services provided organizational
  structure
• For those without Transfer Centers, who assists
  students and types of services offered

13
What Is a Transfer Center?

• For the purpose of this survey, a Transfer
  Center is defined as a separate office or
  facility designed exclusively to provide services
  and direction for transfer students incoming,
  transient or outgoing.

14
Number of Institutions WithTransfer Centers
15
Location of Transfer Centers

• 22 Centralized Academic Advising Office
• 19 Student Services other than Advising Office
• 12 Admissions and/or Recruitment area
• 5 Single Instructional Department outside of
  Advising
• 2 Each Instructional Department outside of
  Advising
• 2 Records and Registration area
• 3 Other

16
Number of Professional Staff Within the Transfer
Center
17
Number of Support Staff Within the Transfer Center
18
Number of Transfer Students Served in One
Academic Year
19
Who Supervises theTransfer Center?
20
Top 6 Services Offered to Students by the
Transfer Center

• 49 Academic Advising and /or Counseling
• 44 Admission eligibility for a receiving
  institution
• 43 Determine acceptability/transferability of
  course equivalents
• 42 Acceptability/transferability of credits
• 38 Determine applicability/transferability of
  coursework towards program requirements
• 39 Offer Transfer Workshops or Programs

21
Other Services Offered bythe Transfer Center

• 33 Transfer Student Orientation
• 25 Enroll/Register Students for Courses
• 24 First Semester/Year Adjustment Support
• 10 Provide mentoring services
• 7 Provide Tutoring Services
• 6 Supervise Transfer Student Organization
• 7 Other (CLEP, prior learning assessment )

22
Do Students Have to Qualify for Services in the
Transfer Center?
23
Institutions Without Transfer Centers Who
HaveTransfer Advisors
24
Of Those with Transfer Advisors- Number of
Advisors
25
Top 6 Transfer Services Offered without
Transfer Centers

• 158 -- Advising and/or Counseling
• 134 -- Determine applicability/transferability of
  coursework towards program requirements
• 117 -- Determine acceptability/transferability of
  course equivalents
• 112 -- Determine acceptability/transferability of
  credits
• 101 -- Enroll/register students for courses
• 97 -- Conduct Transfer Orientation

26
Other Transfer Services Offered without
Transfer Centers

• 95 -- First semester/year adjustment support
• 84 -- Admissions eligibility for/at a receiving
  institution
• 69 -- Conduct transfer workshops, events or
  visits
• 37 -- Provide tutoring services
• 30 -- Provide mentoring services
• 10 -- Supervise Transfer Student Organization
• 1 -- Other (Transfer peer counselors)

27
Part IIIGeneral Transfer Services

• Transfer Evaluations
• Transfer Websites Email
• Equivalency Guides
• 22 and/or Transfer Guides
• Articulation Agreements

28
Length of Time to Complete a Transfer Course
Evaluation.
29
How Does Your Institution Evaluate Transcripts?
30
Who Performs the Transcript Evaluation?
31
How Do Students Receive Their Official Evaluation?
32
Use of the SPEEDE System toSend Receive
TranscriptsElectronically Between Institutions
33
Use Email Inquiryfor Transfer Information
34
What Information Is Included on Your Transfer
Website?

• 51.4Application, admissions enrollment
  information
• 44.8 General tips or steps on how to transfer
• 41.4 Contact information for advisors, faculty
  staff
• 33.8 Transfer course equivalencies
• 25.2 Explanation of transcript evaluations
  process
• 25.2 Scholarships for transfer students

35
Transfer Web Information, cont

• 20.5 How transfer courses met degree
  requirements (22 guides, transfer guides, etc.)
• 9.0 Access to complete transcript evaluation
  online
• 25.2 Dont have a transfer website or
  information is available on other sites
• 11.9 Transfer information is not available on
  the web
• 2.9 Other (In development use transfer
  orientation in-house computer program etc.)

36
Equivalency Information(Course-By-Course
Equivalency Guides)
37
Course Transfer for Degree Programs (22 Guides)
38
State-Wide Systems to Promote Seamless Transfer

• 45.2 Common general education or core
  curriculum requirements
• 33.8 Automatic admissions into a university if
  certain conditions are met
• 21 A common course number system
• 15.7 Common major-specific requirements- lower
  division courses only
• 4.3 Common major-specific requirements - lower
  and upper division courses
• 24.8 None of the above
• 11 Other (Articulation Agreements)

39
Has Your Institution Established Articulation
Agreements?
40
Designated Articulation Position(Coordinator,
Director, Officer, etc.)
41
Collaboration Between Institutions for Transfer
42
Institutions That ProvideTransfer Scholarships
43
Part IV Other Information

• Satisfaction with transfer services
• Major transfer issues in need of addressing

44
Level of Satisfaction WithTransfer Services
45
Could Your Institution Do More to Promote
Seamless Transfer?
46
Major Issues That StillNeed to Be Addressed

• 53.8 Increase Staff to assist Transfer Students
• 52.4 Improve Articulation efforts
• 45.7 Improve public relations collaborative
  efforts between 2 4 year schools
• 39.5 Use electronic transcript evaluation
  system
• 38.1 Simplify transcript evaluation process
• 31 Need a Transfer Center or designated area to
  serve transfer students

47
Transfer Issues That StillNeed to Be Addressed
cont

• 29 Need state-wide standardization of course
  s, degree requirements and transfer policies
• 14.3 Simplify transfer application process
• 6.2 Reduce number of gen ed requirements
• 1.9 Institution doesnt need improvement
• 10 Other communication, awareness,
  orientation, address social problems, additional
  transition services, designated staff, EARLY
  ADVISEMENT

48
Part V Demographics

• NACADA Membership
• Respondents Positions Office/Area
• Additional Comments

49
Are you a current memberof NACADA?
50
What is your current position?
51
In Which DepartmentDo You Work?
52
If You Work in Student Services Outside Advising,
What Area?

• Admissions
• Academic Development
• Continuing Education
• Graduate Admissions
• Degree Audit
• Orientation
• Records Office

53
If Academic Dept Number of UG Students within
Department
54
End of Survey Results . . .Whats Next?

• Results to be posted on the ATS Website
• Incorporate feedback from the constituency for
  further study
• Look at 2-year schools vs. 4-year schools in
  services and resources
• Look at inter and intra state services and
  resources

55
Contact Information

• Olga Nelson TED_Nelson_at_ONLINE.EMICH.EDU
• Advisor/Faculty Eastern Michigan University
• Kristin Ferguson KFERGUSO_at_unf.edu
• Advisor/Instructor University of North Florida
• Chair, NACADA Advising Transfer Students
  Commission
• Christina Duncan cduncan_at_austin.cc.tx.us
• Articulation Officer Austin Community College