Quality Management Initiatives Planning Group 26 August 2003

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Quality Management InitiativesPlanning Group26
August 2003
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Major Projects

• AUQA draft report expected 3rd week September
  improvement plan to be developed
• ISO re-certification to 2000 standard 17-19
  November
• Internal Audit report on QMS
• Student Feedback Top 10 report
• Teaching Awards
• Tasmanian User Choice Audit 21 October
• Input to key projects, including
• TL Process Simplification
• TL Strategy
• Planning Framework
• AQTF and ESOS ongoing internal reviews
• Student Feedback Policy

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QMS Improvement

• Major activities for ISO re-certification
• Quality manual electronic version to be
  launched
• Policy requirements
• records management (document control, document
  management, disposal, etc.)
• committees (review mechanisms, protocols,
  hierarchy diagram)
• strategic positioning policy and planning,
  quality management procedures
• Internal communications strategy
• Quarterly Management Reviews
• Preventive Action risk management
• Planning Framework aligned plans and indicators

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Quality Management Website

• Consolidating quality frameworks (e.g. ABEF,
  ADRI, ISO)
• Integrating existing tools and resources
• Linking key processes
• Communication of support mechanisms and
  information
• Checklists, forms, templates
• Minutes
• Roles, responsibilities
• Performance data
• Embedding commitment to improving outcomes
  through planning, monitoring and review processes

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Criteria at RMIT
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Feedback Please!

• Language
• Other information to be included?
• How to make it user-friendly?
• Most appropriate communication strategies?
• Compliance vs improvement focus
• Other useful resources to be developed?