THOMASKILMAN CONFLICT MODE INSTRUMENT

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THOMAS-KILMANCONFLICT MODEINSTRUMENT

• Major Kevin R. Whitney M.D.

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The FIVE Conflict Handling Modes

• COMPETING
• COLLABORATING
• COMPROMISING
• AVOIDING
• ACCOMMODATING

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Conflict Situations

• ASSERTIVENESS
• Extent to which one attempts to satisfy his or
  her own concerns
• COOPERATIVENESS
• Extent to which one attempts to satisfy the other
  persons concerns

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COMPETING

• Advantages
• Disadvantages

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ACCOMMODATING

• Advantages
• Disadvantages

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AVOIDING

• Advantages
• Disadvantages

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COLLABORATING

• Advantages
• Disadvantages

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COMPROMISING

• Advantages
• Disadvantages

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• CONFLICT MODE INSTRUMENT
• -Please complete the attached Thomas-Kilman
  Conflict Mode Instrument prior to our planned
  meeting.
• -Based on your score categorize your individual
  behavior in conflict situations based on the
  5-conflict handling modes. Review the
  characteristics of your individual style.
• -Be prepared to discuss you conflict behavior
  pattern in terms of
• -4 ways it positively impacts the organization
• _____________________________________________
• _____________________________________________
• _____________________________________________
• _____________________________________________
• -4 ways it negatively impacts the organization
• ______________________________________________
• ______________________________________________
• ______________________________________________
• ______________________________________________
• -2 positive or negative ways your style
  interacts with that of your clinic director
  (COMPETING/COLLABORATING).
• _______________________________________________
• _______________________________________________