Alfons Finkers

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The Illusion of SMART

• Alfons Finkers
• City of The Hague

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The ideal is an exotic plant from paradise put in
an earthly flower pot
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SMART

• SPECIFIC
• MEASURABLE
• ACHIEVABLE
• REALISTIC
• TIME LIMITED

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SMART

• ONLY SUITABLE FOR
• HOSPITALS
• FIRE BRIGADES
• ARMY

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SMART IS AN ILLUSION

• WHEN WORKING
• WITH STAKEHOLDERS
• IN A POLITICAL SYSTEM
• IN A NON HIERACHAL SYSTEM
• IN TRANSITIONS
• WITH PROCESSES

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SMART

• THROW AWAY THE CONCEPT?
• USE AS GUIDANCE,
• NOT AS A STRAIGHTJACKET

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WRITING A SMART ACTION PLAN

• YOU CAN PLAN,
• BUT IT NEVER GOES THAT WAY

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WRITING A SMART ACTION PLAN

• BROAD CONSULTATION NEEDED FOR
• GENERAL SUPPORT
• STAKEHOLDER COMMITTMENT
• FORMING WORKING RELATIONS
• FORMING TEAMS
• FACILITATING TRANSITION

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WRITTING A SMART ACTION PLAN

• IN THE HAGUE
• 8 DRAFTS
• 42 SUB DRAFTS

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WRITING A SMART ACTION PLAN

• IN THE HAGUE
• 56 RECOMMENDATIONS
• 26 ACTIONS SELECTED

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WRITING A SMART ACTION PLAN

• SELECTION CRITERIA
• TECHNICAL REASONS
• COMPETENCE CITY
• DIFFERENCE OF VISION
• CAPACITY

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RESULTS

• IN THE HAGUE
• 17 ACTIONS DONE
• 3 SKIPPED
• 2 ALTERED
• 4 RUNNING OR HAVE YET TO START

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SOME EXAMPLES OF RESULTS

• 100 GREEN ELECTRICITY BY 1-1-2005
• ENERGY AUDITS ON BUILDINGS
• SURVEY ON GROUND DUMPING
• PARTICIPATING IN CITEAIR
• EXTERNAL STAKEHOLDER REVIEW
• NEWSLETTER SUSTAINABILITY
• SUSTAINABILITY CELEBRATION DAY

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GREATEST ACHIEVEMENT

• COMPLAINTS
• COMPLAINTS
• COMPLAINTS

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GREATEST RESULTS

• COMPLAINTS SHOWS INVOLVEMENT
• CHALLENGE TO TRANSFORM THAT ENERGY INTO
  COMMITMENT AND ACTION

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ILLUSION

• SMART IS AN ILLUSION -
• FOLLOW IT HALF WAY
• SUSTAINABILITY IS AN ILLUSION NURTURE IT AND
  SEE IT GROW WILD