Participation Rate Tools

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• Participation Rate Tools
• 7/31/2006

Swati Desai, Ph.D. Executive Deputy
Commissioner Office of Program Reporting,
Analysis Accountability
The City of New York Human Resources
Administration
Verna Eggleston Administrator/Commissioner
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City Profile

• Total Population of New York City is 8,008,278
• 393,764 are on Public Assistance as of June 2006
• TANF/MOE Caseload of 278,858 Persons as of June
  2006
• State/County Administered State/County Funded
• Actual Federal TANF Participation Rate of 37.8
  for FFY 2004
• Estimated Federal TANF/MOE Participation Rate of
  44.5 as of the 1std Quarter of FFY 2006 and
  43.2 as of the 2nd Quarter of FFY 2006
• 59 of TANF Participants are Partially or Fully
  Unengageable
• City delivers its welfare services through 33
  centers and 15 Employment Vendors

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Current Tools
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(No Transcript)
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Engagement Report
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Current Systems

• Baseline Systems WMS (eligibility System),
  NYCWAY (employability system, includes activity
  assignments, attendance, tracking of training
  months), ACCIS (child care system)
• Reporting System EDW (extracts of the baseline
  system, weekly and monthly updates)

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Current Systems

• JobStat Table driven system for each indicator
• When we started JobStat, 50 of indicators were
  manual, currently about 20 are manual.
• Systems and automated reporting systems are
  important, but shouldnt stop you from developing
  performance and accountability measures

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Ultimate Accountability
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HUMAN RESOURCES ADMINISTRATION PARTICIPATION RATE
PYRAMID
Participation Rate
Placement Retention
Activities
In Process
Engagement Process Indicators 11,14,15,16
Sanction Process Indicators 17
Assessment Support Services
Employment Plan Indicator 8,9,10
Child Care Indicators 12,13
Income Support Management
Application Process Indicators 23,24,25,26
Undercare Process Indicators 27,28,29
Fair Hearings Indicators 30,31,32

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HUMAN RESOURCES ADMINISTRATION PERFORMANCE
MEASUREMENT PYRAMID
Self Sufficiency
Increased Employment Indicators 1-3
Increased Retention Indicators 6 7
More Efficient Effective Use of Time
on P.A.
More Efficient Effective Use of Time
on P.A.
Minimizing Time In Process Indicator 14-17
Productive Efficient Use of Time
Engaged Indicators 8, 9, 10
Minimizing Time In Process
Good Fundamental Management
Appropriate Actions/ Professional Behavior PAI
Indicators 21, 22, 28, 30-32
Timely Accurate Processing Indicators 18, 19,
20, 24, 27
Maintaining Full-Engagement Indica
tors 11, 12, 13, 25, 26

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Participation Rate Accountability

• Retreat held to gather ideas and form a
  participation work group
• Work group charge to design a comprehensive plan
  to meet new requirements
• Work group included diverse representation from
  across the agency

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Participation Rate Plan

• Work group recommendations covered
• Low-Hour Clients
• Low-Grant Clients
• Sanction Process/Status
• Engagement Process
• Agencywide participation support
• Comprehensive Policies
• Creation of New Tools

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New Tools
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Participation Rate Engagement Report
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Systems Refinements

• Modifications required to TTS to enable tracking
  of clients in Job Search and Job Readiness
  Assistance to meet the time limit of six weeks
  per year
• Roster system to be used to document excused
  hours
• NYCWAY modifications needed to adjust engagement
  categories to comply with the new regulations