Experience of Unannounced Inspection

1
Experience ofUnannounced Inspection

• Presentation to SSRG Safeguarding Event
  Birmingham
• 24 November 2009
• Sue Westcott

2

• Preparation
• Inspection
• Focus
• Outcome

3
Preparation

• Safeguarding Assurance Days announced /
  unannounced
• Rolling programme unannounced audits / mock
  inspections
• Briefing sheet managers
• Briefing sessions (CSC)
• Themed audits (CP/whole caseload)
• Library documentation

4
Preparation (continued)

• Performance management information
• Social Work survey
• Customer satisfaction survey
• Case audit tool
• CP / IRO QA methods

5
ICS Usability

• Local ICS user group
• Floorwalkers feedback
• In-house usability questionnaire
• Workshops with practitioners
• Safeguarding assurance days
• ICS help desk log
• Identification of exemplars
• Governance control group
• Exemplars changed

6

• We are here!

7
Inspection

• 3 Inspectors
• 2 days
• 5 FAST / CSC
• Skegness
• Grantham
• Lincoln
• North Kesteven
• Gainsborough
• CSC
• HoS / TMs / Inspectors
• DSC / AD

8
Focus

• Management oversight
• Thresholds
• Initial / core assessments (quality/timescales)
• Risk and protective factors
• Section 47s
• Record keeping
• Supervision
• CAFs
• Child focussed activity

9
Outcome

• No surprises
• No priority areas for action
• High caseloads
• ICS developments
• Unqualified workers
• Recording of strategy discussions
• No reporting on partner agency contribution /
  LSCB