Title: Focus on the User User Centered Design for Finding Articles
1Focus on the UserUser Centered Design for
Finding Articles
- David Lindahl
- Director of Digital Library Initiatives
- University of Rochester Libraries
- dlindahl_at_library.rochester.edu
2Agenda
- User Centered Design at Rochester
- User Research at Rochester
- User Task Finding Articles
3User Centered Design at Rochester
- Committee Process
- Roles and Responsibilities
- Work Products
4User Centered Design at Rochester
Content groups
- Library science
- Content
- Content providers
- User interfaces
- Users
Usability group
Design group
- Usability testing methods
- User interface design
- Visual design
- Web standards
- Technology
5User Centered Design at Rochester
Content groups
- Define key tasks
- Raise issues
- Manage project
Usability group
Design group
- Create design iterations
- and prototypes
- Respond to issues and
- test results
- Manage issue-response
- process
- Select appropriate
- tests to perform
- Perform tests
- Report results
- Manage key-task process
6User Centered Design at Rochester
What the user wants to do in the users language.
key tasks
Work Products
Product that attempts to support users performing
key tasks.
designs
test results
Test results from Usability group and issues from
Content group.
issues
Captures test-results and issues, and associates
them with appropriate design group responses.
issue-response
7User Centered Design at Rochester
8Agenda
- User Centered Design at Rochester
- User Research at Rochester
- User Task Finding Articles
9User Research at Rochester
- Work Practice Study
- Participatory Design
10User Research at Rochester
- Study of Faculty
- UR Research
- Institutional Repository
- DSpace Software
- Enhancement
- Researcher Page
- Researcher Tools
11User Research at Rochester
- Study of Undergraduates
- Techniques
- Retrospective Interviews
- Reality-TV recording
- Cultural Probes
- Outcomes
- Facilities
- Reference
- Web Services
12Agenda
- User Centered Design at Rochester
- User Research at Rochester
- User Task Finding Articles
13User Task Finding Articles
- Hide the technology
- Users and tasks
- Library website pathways
- Metasearch (vs. databases)
14User Task Finding Articles
- Serials Failure
- Difficulty selecting databases and subjects
- Wanted a no-knowledge-needed pathway
- Customized Encompass for Resource Access
- Simplified screens
- Eliminated choices
- Full text in two clicks
15User Task Finding Articles
Encompass UI
- Enter keywords and select databases
- Select databases or SHOW ALL
- Select a result
- View metadata
- Select a full text source
- View full text online
16User Task Finding Articles
- GUF Getting Users to Full-text
- OpenURL resolver
- Skip the menu
17User Task Finding Articles
18Focus on the UserUser Centered Design for
Finding Articles
- David Lindahl
- Director of Digital Library Initiatives
- University of Rochester Libraries
- dlindahl_at_library.rochester.edu