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Focus on the User User Centered Design for Finding Articles

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Product that attempts to support. users performing key tasks. ... Work Practice Study. Participatory Design. 10. User Research at Rochester. Study of Faculty ... – PowerPoint PPT presentation

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Title: Focus on the User User Centered Design for Finding Articles


1
Focus on the UserUser Centered Design for
Finding Articles
  • David Lindahl
  • Director of Digital Library Initiatives
  • University of Rochester Libraries
  • dlindahl_at_library.rochester.edu

2
Agenda
  • User Centered Design at Rochester
  • User Research at Rochester
  • User Task Finding Articles

3
User Centered Design at Rochester
  • Committee Process
  • Roles and Responsibilities
  • Work Products

4
User Centered Design at Rochester
Content groups
  • Library science
  • Content
  • Content providers
  • User interfaces
  • Users

Usability group
Design group
  • Usability testing methods
  • User interface design
  • Visual design
  • Web standards
  • Technology

5
User Centered Design at Rochester
Content groups
  • Define key tasks
  • Raise issues
  • Manage project

Usability group
Design group
  • Create design iterations
  • and prototypes
  • Respond to issues and
  • test results
  • Manage issue-response
  • process
  • Select appropriate
  • tests to perform
  • Perform tests
  • Report results
  • Manage key-task process

6
User Centered Design at Rochester
What the user wants to do in the users language.
key tasks
Work Products
Product that attempts to support users performing
key tasks.
designs
test results
Test results from Usability group and issues from
Content group.
issues
Captures test-results and issues, and associates
them with appropriate design group responses.
issue-response
7
User Centered Design at Rochester
8
Agenda
  • User Centered Design at Rochester
  • User Research at Rochester
  • User Task Finding Articles

9
User Research at Rochester
  • Work Practice Study
  • Participatory Design

10
User Research at Rochester
  • Study of Faculty
  • UR Research
  • Institutional Repository
  • DSpace Software
  • Enhancement
  • Researcher Page
  • Researcher Tools

11
User Research at Rochester
  • Study of Undergraduates
  • Techniques
  • Retrospective Interviews
  • Reality-TV recording
  • Cultural Probes
  • Outcomes
  • Facilities
  • Reference
  • Web Services

12
Agenda
  • User Centered Design at Rochester
  • User Research at Rochester
  • User Task Finding Articles

13
User Task Finding Articles
  • Hide the technology
  • Users and tasks
  • Library website pathways
  • Metasearch (vs. databases)

14
User Task Finding Articles
  • Serials Failure
  • Difficulty selecting databases and subjects
  • Wanted a no-knowledge-needed pathway
  • Customized Encompass for Resource Access
  • Simplified screens
  • Eliminated choices
  • Full text in two clicks

15
User Task Finding Articles
Encompass UI
  • Enter keywords and select databases
  • Select databases or SHOW ALL
  • Select a result
  • View metadata
  • Select a full text source
  • View full text online

16
User Task Finding Articles
  • GUF Getting Users to Full-text
  • OpenURL resolver
  • Skip the menu

17
User Task Finding Articles
18
Focus on the UserUser Centered Design for
Finding Articles
  • David Lindahl
  • Director of Digital Library Initiatives
  • University of Rochester Libraries
  • dlindahl_at_library.rochester.edu
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