Stakeholder Engagement

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Stakeholder Engagement CommunicationsServi
ce Delivery Advisory Group April 17, 2008Draft
For Discussion only
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• Transformation of Employment Ontario will involve
  important changes affecting EO stakeholders and
  service providers.
• Service provider operations may be significantly
  impacted by changes to programs, service and
  service delivery standards.
• Service providers and stakeholders have received
  information through their formal and informal
  networks and umbrella organizations, intermittent
  sessions with Regional Office managers and
  staff, and communiqués.
• There is a need for consistent corporate
  messaging and timely information about the
  changes being contemplated and those that are
  approved.

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Stakeholder Engagement Communications Strategy

• Support the transformation of Employment Ontario
  through the coordination of ETD stakeholder
  activities, and strategic, proactive, consistent
  and accessible communications.
• improve information flow to ETD stakeholders
  through strategic, proactive, consistent
  communications
• strengthen stakeholder relations through a
  coordinated and consistent approach to providing
  information as well as gathering feedback and
  input
• establish ETD managers and staff as core
  spokespersons with stakeholders
• coordinate stakeholder consultation activities
• maximize stakeholder use of EOPG

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Regional Directors Speaking Tour

• Regional Directors held information meetings with
  stakeholders and service providers during March
  to bring them up-to-date on EO transformation.
• Regional Directors provided updates on the
  development of an Integrated Service Delivery
  Framework, Employment Services Program Design,
  Accountability Framework, Employment Ontario
  Information System (EOIS), and Integrated Local
  Labour Market Planning System.
• Emphasis was on the initiatives from these five
  projects leading to October 2008

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Next Steps

• Overall Employment Ontario communications package
  on Employment Services Design, Integrated Service
  Delivery Framework, Accountability Framework
  and processes to bring us to October 2008.
• Support to local managers and staff in delivering
  strategic communications on EO transformation and
  engaging local stakeholders.
• Alignment of strategic communications and
  stakeholder engagement at all levels from SDAG to
  local offices and through EOPG.