Executive Technology Brief

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Executive Technology Brief

• June 11, 2002

2
Agenda

• Penn Manor Technology Infrastructure
• How everything fits together
• Technology Security
• How we keep it from flying apart
• Internet Power Tips
• How to make life a little easier
• Microsoft Office and Outlook Tricks
• How to work more efficiently

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Penn Manor Tech Services

• 1400 Computers
• Web Access
• File Servers (11)
• DNS
• FTP
• Print Servers
• LetterGrade
• Follett
• ACT Facilities Server
• Email
• AS400

• Chaperon Content Filter
• Anti-virus Servers
• Anti-spam Services
• CometNet Extranet
• Fax Server
• Streaming Video Server
• Domain Controllers
• Listservers
• Data backup systems

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PM Network Map
20 Mbs
Internet
Millersville University
5
Typical Building Map
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Securing the Districts Data

• Viruses
• Chaperon2000 Web Filter
• Anit-Spam Filter
• Firewall
• Hacking (Internal)
• Hacking (External)
• Network Security
• Physical Security of Technology
• Social Engineering
• Backups

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Tech Security - Viruses

• A naughty computer program that disrupts
  technology and often attempt to copy itself to
  multiple computers.
• Viruses attack
• Files
• Email
• System software
• Backups
• Servers
• Network hardware

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Viruses - How They Infect

• Attack Vectors (How computers get sick)
• Email attachments
• Trojan Horses
• Worms
• Email bombs
• Macros (Office Documents)
• Spyware

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Viruses - How we protect

• Anti-virus software on computers (Norton)
• Anti-virus software on servers
• Anti-virus software on email system
• Blocking inbound file attachments
• Blocking non-PM Webmail
• Blocking access to virus web pages
• Policing software installation
• Monitoring networks and computers

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Internet Filtering

• Web Filtering - Chaperon2000 system
• Required by Child Internet Protection Act (CIPA)
• Block online material that may be harmful to
  minors
• Runs automatically in the background
• Chaperon produces logs of all Internet activity
• Produces alerts when possible violations occur
• Alerts sent to tech staff via email

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Junk Mail

• Anti-Spam filtering - eManager from TrendMicro
• Company supplies email rules to block common junk
  mail
• Lose weight, Make money fast!, Improve your sex
  life, etc
• Runs automatically in the background

12
PM Firewall

• Firewall prevents outsiders from entering our
  network
• Sandboxes critical servers and prevents
  outsiders fromaccessing our network directly.

Firewall
Internet
PM Network
Sandboxed Servers
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Web URL Anatomy

• Inside
• www.pennmanor.net
• tv.pennmanor.net
• comet.pennmanor.net
• jupiter.pennmanor.net
• proxy.pennmanor.net
• lettergrade.pennmanor.net
• budgetreports.pennmanor.net
• act.pennmanor.net

• Outside
• www.eschoolmall.com
• www.state.pa.us
• www.iu13.org

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Web URL Anatomy
Protocol
Folder
http//www.pennmanor.net/letort/home.html
Domain Name
Server
File Name
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Next up Searching
But first some Email and Instant Messaging
shorthand

• ROFL
• LOL
• ?4U
• K
• IOW
• AFAIK
• L8R
• BC
• BCNU
• BRB
• WFM
• NBD
• BTDT
• NP
• NRN
• CID

• Rolling on Floor Laughing
• Laugh Out Loud
• Question for You
• Okay
• In Other Words
• As Far As I Know
• Later
• Because
• Be Seeing You
• Be Right Back
• Works for Me
• No Big Deal
• Been There, Done That
• No Problem
• No Reply Necessary
• Consider it Done

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Internet Searching