Disaster Recovery or Service Continuity Management SCM

1
Disaster Recovery orService Continuity
Management (SCM)?
2
What is Service Continuity Management?

• SCM involves a proactive element to reduce risk
  whereas
• disaster recovery is usually just the reactive
  part

3
What is Service Continuity Management?

• It is contingency planning for recovery when the
  unexpected happens
• It focuses on the service
• It is a proactive and reactive process
• It involves risk analysis
• It is concerned with the implementation of
  counter measures
• It aligns technical support to understand
  importance priority of each ICT service

4
Service Continuity Management

• Scope level of an SCM plan will vary as it is
  based onICT systems (type and range)Data
  (type and range)Risk assessments

5
Service Continuity Management

• How to implement a SCM policy and plan- Step 1
  identify services and assets- Step 2
  identify risks and threats- Step 3 Make
  contingency plans- Step 4 - Create SC Recovery
  Plan (see example) Bectas Service Continuity
  Management documentation