Waste Ban Regulations

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Waste Ban Regulations

• Massachusetts

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Presentation Contents

• Waste Ban Responsibilities by job
• Ongoing Monitoring Sheet
• Comprehensive Inspections
• 5 cy truck
• Estimating Load Percentages
• Failed Load Disposition
• Customer Follow Up

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Waste Ban Responsibilities

• Sales- Inside, Outside, Major, National
• First Contact with Customer
• Be upfront with Waste Ban rules
• Waste stream audit
• Code containers accurately
• Customer Service
• When customer calls for pickup, ask container
  contents- if possible.

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Waste Ban Responsibilities

• Dispatch/Route Supervisor
• Check route sheets for waste codes
• Route truck to most appropriate site
• Have alternate site information in case of
  rejected load
• Driver
• Check load for visible contents
• At disposal site, check load when door is opened,
  be willing to close door and go to a more
  suitable disposal site.
• Identify load origin to scale attendant

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Waste Ban Responsibilities

• Driver (continued)
• Commercial-
• look for visible waste ban
• dont pick up cardboard can as trash
• Residential-
• dont trash recycling or pick up waste ban items
• dont release recycling side of truck as trash.

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Waste Ban Responsibilities

• Disposal Site Operator
• Watch truck as door is opened, reject reload if
  necessary.
• Look for waste ban materials, remove zero
  tolerance items or call temp for removal.
• Spread load around for comprehensive inspection.
• Call in violation to scale attendant.
• Spotter/Temp Laborer
• Stay in safe zone until called by operator.
• Remove waste safely, PPE, ask for help if needed.

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Waste Ban Responsibilities

• Scale Attendant
• Listen for waste ban calls
• Record all information on ongoing sheet
• Have information ready for DEP inspectors
• Email/Fax ongoing monitoring sheet to Waste Ban
  Coordinator.

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Waste Ban Responsibilities

• Waste Ban Coordinator
• Review ongoing monitoring sheets
• Consolidate WM customers for notification letter
  from customer service
• Notify all haulers of failed loads
• Perform comprehensive inspections
• Follow up with repeat violators
• Research difficult loads, site visits as needed
  for sales rep support.

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Waste Ban Responsibilities

• Customer Service
• Send failed load letter to WM generator
• Sales
• Follow up with customer in regards to waste ban
  violation, adjusting service as necessary.
• Managers
• Provide support to all.

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Waste Ban Responsibilities

• During DEP Waste Ban Inspection-Inspector will
• Review records of ongoing comprehensive
  inspections.
• Review letters spot check specific load
  notifications.
• Check for patterns repeat violators, asks for
  follow up on specific loads.
• Conduct truck inspection (s)
• Check tipping area for visible waste ban.
• Be point person for enforcement action.

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Ongoing Monitoring Sheet
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Comprehensive Load Inspections
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Truck Selection

• Roll Off
• Not Certified Supermarket
• Commercial Front or Rear Load
• Residential Non DARP
• Other- 5 cubic yards
• Inspections are randomly timed

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5 Cubic Yard Determination

• One Ton Truck
• 8 x 6 x 2 /27cu ft
• 3.5 cubic yards
• 8 x 6 x 3/27 cu ft
• 5.3 cubic yards
• Rental Box Truck
• Landscape Trailer

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Video of technical paper company

• Insert video 1

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Technical Paper Company
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Site visit to follow up on load
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Opening Bags

• Option A Open 5 bags to examine contents.
• 3 of 5 bags can each contain up to 5 glass,
  plastic, or metal containers
• Option B Do not open bags, perform twice as
  many load inspections.
• Load failure depends on visible quantities of
  waste ban materials.

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Opening Bags

• Insert video of red D D truck at landfill
• Insert video of small truck at Leominster
  transfer (video 2) with the black bags of
  laundry detergent jugs paint cans.

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Opening Bags
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Load percentage estimation

• Operators must estimate 20 by volume for
  reporting failed loads to scale
• Experience is best way
• Educate operator on non-recyclable material, i.e.
  waxy produce or fish boxes.

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Load Percentage Estimation
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Load Percentage Estimation
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Failed Load Disposition

• Reject Load (before tipping)
• Reload and Reject
• difficult to preserve recyclability of material
• disrupts operations
• Accept and Separate
• Accept and Dispose

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Reject and Reload

• Video of paper load at landfill

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Reject and Reload
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Mixed Loads

• Landfill
• A mixed load will be either reloaded or disposed
  of.
• Transfer Station
• A mixed load can be sorted to remove the banned
  materials from the trash and redistributed to the
  appropriate areas.

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Mixed Loads Accept and Separate

• Video of load 1 at Leominster with windows
  falling off first

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Mixed Loads-Accept and Separate
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Accept and Dispose
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Customer Follow Up

• Charges for Waste Ban Items
• Flat fee for zero tolerance items
• Compliance surcharge for stopping operations and
  pulling out item
• Sorting charge for non compliant loads at
  transfer station
• Reject/reload fee for repeat violators

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Customer Follow Up

• Notification letter from hauler
• Violations are detailed
• Waste Ban Fact Sheet
• DEP letter to facility, describing waste ban
• Repeat violators
• Repeat violator letter
• Sales/Compliance call to offer support,
  education, service changes.
• Referral to DEP Commercial Solid Waste Reduction
  Coordinator for assistance.

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Heather Billings

• 508-294-9365
• hbilling_at_wm.com