WAGNERPEYSER SERVICES IN EFM

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WAGNER-PEYSER SERVICES IN EFM

• THE SUMMIT
• JANUARY 30, 2007
• An equal opportunity employer/program. Auxiliary
  aids and services are available upon request to
  individuals with disabilities. All voice
  telephone numbers on this document may be reached
  by persons using TTY/TDD equipment via the
  Florida Relay Service at 711.

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Self-Service

• Job seekers who utilize EFM in the self-service
  mode (not staff assisted) will trigger
  participation if they are registered in the
  system and
• are logged-in and
• conduct a job search which produces an 006 -
  Self Service Job Search through VOS or
• select Labor Market Services and look at
  information provided, to receive 005 - Self
  Service Labor Market Research or
• look up training provider information, which
  produces 004 - Self Service Information on
  Training Providers, Performance Outcomes or
• conduct a skills analysis, to receive 090 -
  Skills Self-Assessment or
• elect to create a résumé which produces a 007 -
  Self Service Résumé.

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View Job Seeker Self-Services
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Screening Job Orders from a Self-Service Job
Search
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Self-Service Job Seeker Needs A Referral to a
Suppressed Order
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Staff-Assisted Services

• A job seeker who has a Wagner-Peyser application
  and a service that commenced and was not employed
  at participation, receives no service for 90 days
  and is not active in a partner program, becomes
  an exiter and counts in performance.
• The following slides show the services that will
  initiate or extend participation.

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101 Orientation

• A structured, on-site session designed to
  acquaint customers with the one-stop and other
  available services and programs that can assist
  participants to secure employment.
• The length of this session may vary and should
  be provided by, or in conjunction with, One-Stop
  Center staff.
• Orientations that include filmed or electronic
  presentations of the One-Stop Centers services
  are acceptable but must be documented as such on
  the services screen.

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102 Initial Assessment

• Job seekers receive an initial analysis of the
  strengths and weaknesses of their educational
  level, work history, and vocational skills
  identification of employment barriers and
  development of a plan (not necessarily a written
  employability plan) to utilize their strengths
  and reduce weaknesses.

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Assessment Interview Documentation

• When this service is provided by one-stop staff,
  documentation consisting of specific assessment
  points (i.e., strengths/weaknesses) should be
  recorded in the Notes screen at the time of
  service entry.

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103 Training Information

• The provision of specific training related
  information that enables a customer to make
  informed choices relative to training
  opportunities and resources.
• Automatic system documentation.

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104 Workshops and Job clubs

• A short seminar designed to provide participants
  with knowledge that will enable them to find
  jobs.
• Subjects are not limited to, but must include,
  labor market information, application/résumé
  writing, interviewing techniques and how to
  find job openings.
• Segments may be given at different times and this
  service can be taken once all mandatory
  components are completed.

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105 Job Finding Club

• Encompasses all elements of the Job Search
  Workshop
• Encompasses a period of at least 1-2 weeks of
  structured, supervised individual and/or group
  support where participants attempt to obtain jobs

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106 Provided Internet Job Search Support/Training

• Worked with a job seeker to train on using the
  internet for job search
• Using a mouse
• Using a search engine
• Using EFM, etc.

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107 Provision of Labor Market Research

• Providing a job seeker with information
  pertaining to the socio-economic forces
  influencing the employment process in the local
  labor market area.
• Includes information related to
• occupational staffing patterns,
• hiring patterns,
• working conditions, and
• pay of firms or industries.
• Helps the job seeker plan and carry out a
  successful job search.
• Labor market information may be provided to job
  seekers in person, by mail, telephone or by
  internet and may be provided as often as
  necessary.
• Duplication of a specific LMI service should be
  avoided.

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Provision of Labor Market Information
Documentation

• When this service is provided by one-stop staff,
  documentation should be recorded on the Notes
  screen at the time of service entry.
• No documentation is required if a generic packet
  of information is provided to a job seeker or
  employer (limited to one service per year per
  region to avoid duplication).
• For all other LMI services provided,
  documentation should include the influencing
  force of the employment process, i.e., Provided
  information on staffing patterns on ABC Corp.,
  or provided trade dispute information regarding
  XYZ Corp.

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111 TAP Workshop

• Workshop provided to transitioning service
  persons which includes
• Personal appraisal
• Career exploration
• Strategies for an effective job search
• Interviews
• Reviewing job offers
• Support and assistance

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112 Job Fair

• A structured gathering and exhibition in an
  appointed place with individuals who are seeking
  employment with employers who are seeking
  workers.
• This assistance can be provided at the employers
  business location, the one-stop center, or
  another designated location with prior
  arrangements made by or in conjunction with
  one-stop center staff.
• Logs or applications taken at a job fair should
  be retained for one year.
• Referral to a job fair is not sufficient to
  obtain credit for this service.

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114 Staff Assisted Job Search through VOS

• Staff can select this service even though the
  service appears as a 006 - Self-service Job
  Search through VOS

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115 Résumé Preparation Assistance

• A session with a job seeker that instructs
  him/her how to write a résumé and/or the one-stop
  staff will critique a written résumé.
• Providing a job seeker with a brochure on how to
  write a résumé is not sufficient to credit this
  as a service.

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116 Received Service From Staff Not Classified

• Staff time is expended providing a service which
  is not listed in EFM.
• The service must be documented on the notes
  screen with the action and the result of the
  action.

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123 Job Development Contacts

• A job development is the process of securing a
  job interview with a public or private employer
  for a specific job seeker for whom the one-stop
  center has no suitable opening on file. If there
  is no suitable opening on file in the one-stop
  center, staff should make job development
  contacts on behalf of the customer.

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123 Job Development Contacts

• Staff should enter the employers name in the
  Notes screen.
• If staff later learns that the customer was hired
  on the job to which a job development referral
  was made, a job order should be written and
  credit for the placement should be taken.

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124 Received Bonding Assistance

• The bonding program provides federal fidelity
  bonds to job seekers for whom commercial bonds
  cannot be obtained, such as offenders.
• Each local one-stop center should have an
  associate designated as the local bonding
  coordinator who is trained in procedures for
  providing bond coverage.
• Service can only be taken by the person writing
  the bond.

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125 Job Search/Placement Asst., including Career
Counseling

• May be used to identify Priority Re-employment
  Program Placement Services.

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126 Tax Credit Certification

• The job seeker has been provided information
  regarding the Work Opportunity Tax Credit Program
  (WOTC).
• This service may be claimed for providing
  informational services regarding the program.
• Documentation of providing Tax Credit information
  must be documented on the Notes screen by
  providing the qualifying WOTC Tax Credit
  eligibility criteria.

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129 Assigned Case Manager and/or received Case
Management Services

• This is a service for veterans only.
• The type of case management services provided
  must be documented on the Notes screen. If a
  case manager is assigned, the name of the
  veterans representative should also be included.

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131 Testing/background check as required by
employer

• Any testing an employer requires the one-stop
  center to provide.
• May be a specific aptitude test, personality
  test, proficiency test, etc.
• Test type and any pertinent information should be
  listed on the Notes screen.

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180 185Supportive Services

• Credit can be taken in WP for referrals to these
  supportive services including
• Child/Dependent Care
• Transportation Assistance
• Medical
• Temporary Shelter
• Other

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180 185Supportive Services

• All customers can benefit from having the
  information necessary to obtain needed services
  provided by social and other service agencies
  operating in the community.
• It is the customers choice whether or not to
  take advantage of these various services.
• It is our responsibility to provide customers
  with specific information regarding the service
  provider, the type of service and how to access
  the services.
• This information may be provided in person, by
  telephone, via e-mail or regular mail.

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180 185Supportive ServicesDocumentation

• When this service is provided by one-stop staff,
  documentation of the type of supportive service
  and the agency the referral was given for should
  be recorded in the Notes screen at the time of
  service entry.

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200 Individual Counseling

• Individual employment counseling is the process
  whereby a one-stop center associate and a job
  seeker work together in order that the person may
  gain better understanding and knowledge of the
  world of work and more realistically choose,
  change, or adapt to a vocation.

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201 Group Counseling

• Group counseling is the process whereby a
  one-stop center professional associate and job
  seekers work together in group activities in
  order that the job seekers may gain better
  understanding and knowledge of the world of work
  and more realistically choose, change, or adapt
  to a vocation.

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Counseling Documentation

• The Notes screen should be thoroughly
  documented with the vocational challenge and plan
  of each counseled customer.
• An optional counseling record card is available
  on-line and may be utilized for more detailed and
  confidential record keeping.

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202 Career Guidance/Planning

• Providing information regarding career
  opportunities which may include
• Occupational information
• Training providers
• Financial information
• Steps to achieve the occupational goal
• Documentation of the type of guidance/plan should
  be provided on the Notes screen.

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203 Objective Assessment

• A process that identifies service needs, goals,
  interests, academic levels, abilities, aptitudes,
  supportive service needs, and measures barriers
  and strengths.
• It includes a review of basic and occupational
  skills, prior work experience, the potential for
  employment, and developmental needs.
• As a WP service, the objective assessment must be
  documented on the Notes screen.

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204 Interest and Aptitude Testing

• Individuals who are administered a standardized
  test. These tests measure the individual's
  possession of, interest in, or ability to acquire
  job skills and knowledge.
• This service can only be taken by the person
  administering the test.
• Documentation of the name of the test and any
  pertinent information regarding the test results
  is required on the Notes screen.

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205 Develop Service Strategies (IEP/ISS)

• A document prepared by a staff person for a job
  seeker that identifies the strengths and
  weaknesses of the job seeker,
• includes a planned series of actions leading to
  employment, and
• specifies the employment, training and social
  services to be provided.
• The plan must be on file at the one-stop center
  for one year,
• or, in the case of the automated ISS, the ISS
  must be available in the automated system.
• The job seeker must be provided with a copy.

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206 211 and 214 -222 Referral to Training

• Referral to training includes
• Apprenticeships
• Job Corps
• Federal (non-WIA) Training
• State and Local Training
• Educational Services
• WIA

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206 211 and 214 -222 Referral to Training

• Referral to training includes
• Adult Literacy, Basic Skills or GED
• Short Term Pre-Vocational Services
• English as a Second Language

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212 Other Intensive Services Not Otherwise
Classified

• If WP staff time is used to provide an intensive
  service, 212 may be used.
• This must be documented on the Notes screen
  with the type of service provided.

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226 Reading or Math Testing

• WP staff time is used to administer a reading or
  math test.
• The name of the test and any other pertinent
  information should be provided on the Notes
  screen.

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311 314 Enrolled in Training

• Enrolled in training includes
• Job Corps
• Other federal training
• State and local training
• Apprenticeship training

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Referral Codes are System Generated
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New Codes

• 100 Validate I-9
• Does not commence or extend participation but is
  necessary for performance of duties.
• Allows staff to see if an I-9 has been validated
  for an individual and is on file in a one-stop
  center.

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New Codes

• 117 Outreach Vet/MSFW
• Outreach performed on individual job seeker
• Does not commence or extend participation but is
  necessary for performance of duties.

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For Further Information

• Jim Cadwallader(850)245-7432
• e-mail Jim.Cadwallader_at_awi.state.fl.us
• Joan Losiewicz(850)245-7422
• e-mail Joan.Losiewicz_at_awi.state.fl.us
• Ken McDonald
• [phone]
• e-mail Ken.Mcdonald_at_awi.state.fl.us