Presentation Template

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TNT CHINA HUMAN RIGHTS COMPLIANCE ASSESSMENT
Quick Check
Workshop Human Rights Business November 24,
2006 Klaartje Vest
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General Findings

• All employees personally invited which resulted
  in 100 participation in the self-assessment
• Workshops organised for the five depots involved
• Throughout the organisation, different levels
  were included in the scope of the self-assessment
  (i.e. line managers, staff)
• Response validated by external, independent
  auditor QMI
• Quick check used by QMI as pre-assessment for SA
  8000. Additional questions asked by auditors for
  the completeness of the SA 8000 assessment
• Formal SA 8000 audits planned in November this
  year
• Eight top priorities defined
• Start developing and incorporating action plans

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Top eight priorities

• Workplace health safety
• Back-support belts for Ground Service Agents
  (GSA) - Pick-Up Delivery (PUD)
• TNT Group or TNT China disciplinary policy for
  violation of workplace HS
• Improve maintenance of all electricity connection
  points, electricity wirings, vehicles in
  operation areas
• Air-conditioners to be provided in branches where
  lacking
• Conditions of employment and work
• Install shower facilities and changing rooms for
  employees (SHA. CA3. SZX. NGB)
• Implement CS policy to guide staff to deal with
  offensive customers
• Branches must ensure staff work within 40 hrs/
  week and 36 hrs overtime /month
• Basic training for GSA staff to protect
  themselves when working outside the company and

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Recommendations

• The outcomes of the HRCA Quick Check
  self-assessment provide an optimistic indication
  of the Human Rights situation in China.
• However, take into account that this is just an
  indication.
• Total of 80,3 true response is positive
  considering 12 departments, 5 depots and
  different levels within the organisation were
  involved.
• Several answers refer to action plans and room
  for improvement. It is highly advised to start
  incorporating the planned actions as soon as
  possible. Not only in order to achieve SA 8000
  certification but also to reach a higher level of
  professionalism within the depots and TNT China.
  
• Management should be fully aware of action plans
  identified through the self-assessment.
• Management support considered very important for
  incorporating and starting action plans.
• A follow-up on the quick check is possible with
  the complete HRCA assessment. It provides the
  possibility to focus on specific improvement or
  concerning areas.
• Corporate Head Office fully supports these
  initiatives.

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Conclusions

• Excellent approach of conducting the
  self-assessment
• All representatives throughout the BU China were
  involved. This increases the reliability of the
  results
• Employees within the depots and throughout TNT
  China were very positive about the quick-check
  it gave them the opportunity to think about the
  several issues
• No high priority nor alarming issues identified
• The results will be published in our Social
  Responsibility Report 2006