Caroline Waters

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Caroline Waters

• Director, People Policy

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You Want What?

• a look at the way people are working in today's
  PG world

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BT today

• Operating in 170 countries
• 20.7b turnover
• 2.5b profit before tax
• 3.2b capital expenditure

• World leading supplier of communications
  solutions and services
• Providing networked IT, telecommunications
  services and higher-value
• broadband and
• internet products
• and services

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Then to now

• 111,000 people
• in 55 countries
• 14,500 homeworkers
• 75,000 working flexibly

250,000 people All in UK Working conventionally
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BTs carbon footprint
1.6 MTonnes CO2
0.2 MTonnes CO2
1996
2006
2016
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Engaging 111,000 BT people in 107 countries

• By 2012, we aim to have at least 20 of our
  employeesactively reducing their carbon
  footprint at work and at home

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PG world?

• Post Google

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A PG world?

• 2,700,000,000
• Searches

Per month!
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Your PG world
Globalisation
Wikipedia
Mobile phone
Bebo
Lap tops
Face Book
PDA
Blogs
Friends Reunited
User Provided Content
Ebay
Do The Green Thing
My Space
You Tube
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PG world

• People want to be green
• - argument has been won
• - lets move on.
• Often too big
• Big expectations
• Comparisons with BG history irrelevant to many
• Dont punish the good guys
• Informed choice and help
• Work is a key facilitator of change

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You Want What?
Commute / Work from Home Meeting /
Discussion Remote / Close Full Time / Part
Time Flexible Working / Attendance Employing
the Best / the Most Convenient Work With /
Employed By
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PG world
Help me do the right thing Plastic
bags? Holiday at hotel with low emission
lights? Commute / Congestion
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You Want What?
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Carbon calculator
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ICT as a mode of transport
The use of conferencing by BT staff worldwide has
saved at least 97,000 tonnes of CO2 and
eliminated more than 860,000 face-to-face
meetings. In the last year, this equated to a
saving of 238 million and saved at least 40
million miles.
Total avoided CO2 emissions from using
Conferencing within BT
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Saving the climate _at_ the speed of light
Video Conferencing 20 of EU business travel
replaced by video conferencing would save 22.3
million tonnes of CO2 Audio Conferencing 50 of
EU business replacing one meeting a year with an
audio conference would save 2.2 million tonnes of
CO2 Flexi-work 10 of EU workers becoming
flexi-workers would save 22.17 million tonnes of
CO2 Online billing 100 million customers
receiving online bills would save 109,100 tonnes
of CO2 Online tax returns 193 million online tax
returns would save 195,000 tonnes of CO2

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Benefits of flexible working

• Liberating Talent
• Maximising Inclusion
• Increased Productivity
• Reduced Overheads
• Environmental Improvements

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I want to work Flexibly / Differently
You Want What!
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• 25 of Chinas population with the highest IQs

is greater than the total population of North
America
In India its top 28
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Caroline Waters

• Director, People Policy