Gregory Arroyo

1

• Gregory Arroyo
• Executive Editor,
• FI Management Technology Magazine
• www.fi-magazine.com
• Mission to be the leading business media
  resource or dealer FI opportunities, training
  and technological solutions.
• Serves 21,700 new car and truck dealerships,
  and 1,300 FI providers, finance institutions,
  FI agents and more.

2

• Auto Finance companies have done an excellent job
  achieving efficiency gains in their operations
  over the past few years.
• Now, executives and shareholders are interested
  in fueling profitable growth.

3

• How can auto finance companies find opportunities
  for growth and capitalize on them?
• What are the ways in which they can better
  respond to changes in the market?
• How can they better cater to their dealers and
  customers needs?
• Can they profitably differentiate themselves from
  the competition?

4

• Whats Do FI Managers Want from their Finance
  Partners and Providers?
• Customer Rewards Programs
• Programs that reward good-paying customers
• Dealer Rewards Programs
• Reward the dealers for sending finance companies
  a certain volume of business
• Create programs that cater to specific regions or
  individual auto groups
• Consistent Operations
• Let dealers hold some of the risk
• Improved Communication
• Better communication of finance requirements
• More human interaction

5

• Investing in Technology to Fuel Growth
• Celent research estimates that global information
  technology spending by financial services
  institutions will reach US342.1 billion in 2007,
  a 5.9 increase over 2006.
• Although the next few years may be challenging,
  Celent expects spending on IT products and
  services to increase to 386.7 billion by 2009, a
  CAGR of 6.3 from 2007 to 2009.

6

• Which innovative strategies and technologies will
  you adopt in 2008 to fuel growth?

7

• Panelists
• Preston Miller
• Chief Operating Officer
• AmeriCredit Corp.

8

• Panelists
• Frank Rohde
• Chief Marketing Officer Vice President of
  Product Mgmt.
• Nomis Solutions

9

• Panelists
• Shaun Coyne
• Chief Information Officer
• Toyota Financial Services

10

• Panelists
• Donna Cheesebrough
• Chief Information Officer
• GMAC Financial Services

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• QA